NAPA Auto Parts Reviews in Birmingham, AL | Glassdoor

NAPA Auto Parts Birmingham Reviews

2 reviews

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Birmingham, AL

2.4
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Paul Donahue
0 Ratings

2 Employee Reviews

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Pros
  • Good benefits, vacation, always busy (in 21 reviews)

  • Fun work environment and great people you work with and serve (in 18 reviews)

Cons
  • Upper Management doesn't care about work/life balance (in 31 reviews)

  • Long hours for a pay scale that is stuck in the previous decade (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Pay, Good Morale for Driver's and Counter sales, Bad Morale for Managers"

    StarStarStarStarStar
    Former Employee - Assistant Store Manager in Birmingham, AL
    Former Employee - Assistant Store Manager in Birmingham, AL

    I worked at NAPA Auto Parts full-time (More than 10 years)

    Pros

    Good pay and fair work load for Delivery Drivers and Counter Sales staff. Work and hours are predictable. Store employees are friendly as are most customers.

    Cons

    Management is stressed and under a lot of pressure to meet sales goals each month. Politics and policies with upper management bring down my review a notch. Corporate needs to support store employees more when dealing with customer complaints. The customer isn't always right.

    Advice to Management

    Pay more attention to complaints from store employees.


  2. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Birmingham, AL
    Former Employee - Store Manager in Birmingham, AL
    Recommends

    I worked at NAPA Auto Parts full-time (More than 5 years)

    Pros

    the pay benefits and the tools you needed to do your job were second to none.

    Cons

    you are as valuable to them as the last month you hit your quota. nail sales quota for a year or two straight and your golden but miss it one month and get ready cause if you do it again they will start talking about making some changes. hours are brutal and they run stores at a bare minimum of employees, since you are salary it falls on you. You will burn out on this job no doubt how long is up to you.

    Advice to Management

    Pay attention to how store managers would like to run the store. Every town and location is different and O-riellys and the others are blowing napa out of certain towns. you may not care so ill shut up its irrelevent


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