NAPA Auto Parts Reviews in Birmingham, AL | Glassdoor

NAPA Auto Parts Birmingham Reviews

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Birmingham, AL

4.0
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Paul Donahue
0 Ratings

1 Employee Reviews

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Pros
  • Good benefits, vacation, always busy (in 21 reviews)

  • The job is pretty secure with great people to work with that help you succeed (in 16 reviews)

Cons
  • Upper management need to communicate better to employees (in 30 reviews)

  • No paid time off for part time employees until you've been there for a year (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Pay, Good Morale for Driver's and Counter sales, Bad Morale for Managers"

    Star Star Star Star Star
    Former Employee - Assistant Store Manager in Birmingham, AL
    Former Employee - Assistant Store Manager in Birmingham, AL

    I worked at NAPA Auto Parts full-time (More than 10 years)

    Pros

    Good pay and fair work load for Delivery Drivers and Counter Sales staff. Work and hours are predictable. Store employees are friendly as are most customers.

    Cons

    Management is stressed and under a lot of pressure to meet sales goals each month. Politics and policies with upper management bring down my review a notch. Corporate needs to support store employees more when dealing with customer complaints. The customer isn't always right.

    Advice to Management

    Pay more attention to complaints from store employees.



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