NAPA Auto Parts Manager Reviews | Glassdoor

NAPA Auto Parts Manager Reviews

Updated April 24, 2017
82 reviews

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Manager

3.9
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Paul Donahue
12 Ratings

Employee Reviews

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Pros
  • Good benefits, vacation, always busy (in 22 reviews)

  • Fun work environment and great people you work with and serve (in 18 reviews)

Cons
  • Upper Management doesn't care about work/life balance (in 31 reviews)

  • Long hours for a pay scale that is stuck in the previous decade (in 19 reviews)

More Pros and Cons

  1. "Good company but, higher management is unrealistic with goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than 8 years)

    Pros

    Great customer base who are loyal to the NAPA brand. Job security knowing it will be here for a long time.

    Cons

    Upper Management's style is by threats and finger pointing instead of motivating employees.

    Advice to Management

    Have realistic goals and manage by motivating your employees .


  2. Helpful (1)

    "Old and slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Job security: It would take a lot to get fired from this company
    Benefits: Decent retirement and benefits program
    Employee discount: You can purchase auto parts for roughly 50% off depending on the product

    Cons

    Stale culture: I worked at headquarters and most of the people were 15-20 years older than me. There was no camaraderie. The environment was very stuffy.
    Low salary: Relative to market, very low salaries. Bonus also only came once in three years for my group.
    Limited growth opportunity: Everything moves slow. The company doesn't make big moves and people stay a long time. This leads to limited opportunities internally.
    Poor review structure: I would assume the reviews lead to some form of direct pay increases, because everyone gets horrible reviews. We were graded in multiple categories on a scale of 1-5. I don't know if I ever got a 5 in anything meaningful, and averaged less than 3 overall. I spoke with others who had worked there a long time and they said they always get less than 3 as well. I consider less than 3/5 to be an unsatisfactory employee.

  3. "The company works hard in creating an atmosphere of being able to move up and promote from within."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Detroit, MI
    Current Employee - General Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than 10 years)

    Pros

    Solid company, not worried about the future or job. Growing and has more opportunities.

    Cons

    Does not have a very diverse work force. Very fast paced but that could be a positive.


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Columbus, OH
    Current Employee - Store Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Parts discount is decent. 401k and health benefits are of good value and relatively inexpensive. Gained knowledge of vehicle components

    Cons

    Very few selected from manager to go higher in the ranks. In positions of responsibility, your blamed when things go wrong. Whether you have control over it or not

    Advice to Management

    Promote more from within. There's a lot of potential in you managers who know how the operations run.


  5. "District Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Boise, ID
    Current Employee - District Sales Manager in Boise, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Great benefits that include company car, expense account, health savings account, 401K, great health insurance, etc. Lots of autonomy and the bonus structure is pretty good.

    Cons

    You're limited on the vehicles you and choose from and unless you want to drive a minivan, it's tough to have enough space for everything that you need to take with you on the road. Base salary is just OK. Lots of time on the road away from the family.

    Advice to Management

    Go back to the vehicle allotment or expand the vehicle options to include something a bit bigger that's not a minivan. Something like a Chevy Colorado or Honda Ridgeline would be good.


  6. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Birmingham, AL
    Former Employee - Store Manager in Birmingham, AL
    Recommends

    I worked at NAPA Auto Parts full-time (More than 5 years)

    Pros

    the pay benefits and the tools you needed to do your job were second to none.

    Cons

    you are as valuable to them as the last month you hit your quota. nail sales quota for a year or two straight and your golden but miss it one month and get ready cause if you do it again they will start talking about making some changes. hours are brutal and they run stores at a bare minimum of employees, since you are salary it falls on you. You will burn out on this job no doubt how long is up to you.

    Advice to Management

    Pay attention to how store managers would like to run the store. Every town and location is different and O-riellys and the others are blowing napa out of certain towns. you may not care so ill shut up its irrelevent


  7. "assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Jacksonville, FL
    Former Employee - Assistant Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NAPA Auto Parts full-time (More than 8 years)

    Pros

    Amazing place to work. Promotes within.

    Cons

    There are a couple people who will do anything to be the best. No matter what.

  8. "District sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Anchorage, AK
    Current Employee - District Sales Manager in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than a year)

    Pros

    Get to travel and learn allot about the independent store owners. Growth within the company is unlimited.

    Cons

    Know problems with this company lots of from to grow and move


  9. Helpful (2)

    "Not happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Saint Louis, MO
    Current Employee - Store Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NAPA Auto Parts (More than 5 years)

    Pros

    Was a fun place to work but thing have changed for the worst trying to be to much like auto zone

    Cons

    Bringing in new people for management roles instead of moving up within and work you like a dog and got no life


  10. "Great company. Great benefits. Fair pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Huntington, WV
    Current Employee - Assistant Store Manager in Huntington, WV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Work up to ten hours overtime a week. Fifty hours vacation pay. Chance to pick up bonuses based on store quota

    Cons

    Work most weekends. Pick up bulk of work if you do not have the best crew. Have a great responsibility