NAPA Auto Parts Reviews | Glassdoor

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NAPA Auto Parts Reviews

Updated February 16, 2018
577 reviews

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3.3
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Paul Donahue
63 Ratings

577 Employee Reviews

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Pros
Cons
  • No support from upper management (in 35 reviews)

  • Long hours for a pay scale that is stuck in the previous decade (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Stocker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocker in Indianapolis, IN
    Current Employee - Stocker in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts part-time (Less than a year)

    Pros

    Love the Environment at Napa.

    Cons

    The Team leaders can give better on the job t.raining


  2. "disrespectful customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Plainfield, NJ
    Current Employee - Anonymous Employee in South Plainfield, NJ

    I have been working at NAPA Auto Parts full-time (Less than a year)

    Pros

    Friendly Co-workers
    Helpful Atmosphere
    Opportunities for advancement

    Cons

    disrespectful customers
    all day standing
    short lunch hours

  3. "Stockroom Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time

    Pros

    Great benefits and vacation time

    Cons

    Poor management, not a lot of growth opportunity unless you are willing to move


  4. "former delivery driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deliver Driver in Frederick, MD
    Former Employee - Deliver Driver in Frederick, MD
    Recommends

    Pros

    easy job, flexible with hours, lots of interaction with customers

    Cons

    can be a bit boring and repetitive, not high pay compared to other places


  5. "Senior Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time (More than a year)

    Pros

    Good work and personal life balance

    Cons

    Nothing so far in the last 2 years


  6. "parts counter sales"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time

    Pros

    continuous training, offered ase certification.

    Cons

    communication, inadequate salary, vacations.

    Advice to Management

    communicate with employees, explore better management training.


  7. "Outside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bakersfield, CA
    Former Employee - Anonymous Employee in Bakersfield, CA
    Recommends

    I worked at NAPA Auto Parts full-time (More than a year)

    Pros

    Great and enjoyable place to work.

    Cons

    Went from small business to corporate

  8. "Delivery driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in West Jordan, UT
    Current Employee - Delivery Driver in West Jordan, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts part-time

    Pros

    This company gave discounts to employees for parts.

    Cons

    The store I worked for had employees that harassed delivery drivers regarding the amount of time taken to make deliveries without using accurate info.

    Advice to Management

    Management should ensure that the tracking of deliveries is accurate and delivery drivers are properly trained on that system.


  9. "Napa auto"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NAPA Auto Parts full-time

    Pros

    Fast paced fun to be at

    Cons

    Treating employees better than some stores do


  10. Helpful (1)

    "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Professional in Atlanta, GA
    Current Employee - Human Resources Professional in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NAPA Auto Parts full-time (More than a year)

    Pros

    Medical Benefits, Wellness Program , benefits and benefits

    Cons

    No worklife balance, poor reporting structure, compensation is not enough for workload

    Advice to Management

    Change HR reporting structure, stop burning out your HR mgmt teams.


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