NAPA Auto Parts Reviews | Glassdoor

NAPA Auto Parts Reviews

Updated June 21, 2018
604 reviews

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3.4
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Paul Donahue
75 Ratings

604 Employee Reviews

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Pros
Cons
  • "Lack of support from upper management" (in 38 reviews)

  • "Long hours for a pay scale that is stuck in the previous decade" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Napa Auto Parts, best company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Silver Spring, MD
    Current Employee - Store Manager in Silver Spring, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (Less than a year)

    Pros

    It’s a good company to work for if you can learn fast and have a positive attitude towards new challenges everyday. You will move up fast if you are driven to become grater. Opportunities are always available at Napa Auto Parts to grow.

    Cons

    If you can not motivate others to help you with your daily tasks, it will be difficult to be successful in this field. It’s a team effort.


  2. "Counter Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at NAPA Auto Parts full-time

    Pros

    The learning of auto parts

    Cons

    Location was not for growth

    Advice to Management

    Expand Opportunities

  3. "Napa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Cool people and good and opertunitys to move up

    Cons

    Fast paced and hard work


  4. "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Atlanta, GA
    Former Employee - Data Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NAPA Auto Parts full-time (More than 5 years)

    Pros

    Was able to work from home on some occasions. Tech people were always available if needed. Worked with a really good team.

    Cons

    Some tech platforms were dated. Advancement proved difficult at times, especially between different departments.

    Advice to Management

    Laptops are the way to go. Listen to employees that have been with the company longer than you have.


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NAPA Auto Parts full-time

    Pros

    Napa Auto Parts offers competitive benefits.

    Cons

    Communication is sometimes fuzzy btw Management.


  6. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Sugarcreek, OH
    Current Employee - Part Time Sales Associate in Sugarcreek, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NAPA Auto Parts part-time (More than 5 years)

    Pros

    Great work atmosphere, pride in offered products.

    Cons

    Management, Lots of overtime, retirement offerings

    Advice to Management

    Offer more training options to sales associates to better equip them to sell the companies products. More team communication.


  7. "Parts Delivery"

    StarStarStarStarStar
    Former Employee - Delivery Driver in Phoenix, AZ
    Former Employee - Delivery Driver in Phoenix, AZ

    I worked at NAPA Auto Parts part-time (More than a year)

    Pros

    Parts delivery was fun. Got to work with a lot of nice people

    Cons

    The pay seemed low.

  8. "Territory sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Largo, FL
    Former Employee - Territory Sales Representative in Largo, FL
    Doesn't Recommend
    Negative Outlook

    I worked at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Great flexible schedule . Great customers . Great benefits

    Cons

    Good ol boy network . Too many pay changes , transferred a lot

    Advice to Management

    Treat people fairly and hold managers accountable for their poor actions


  9. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NAPA Auto Parts full-time

    Pros

    Overall good company to work and make a career at. Pay and benefits package are great.

    Cons

    Very little to no help from upper level management. Expect to much from store manager, without offering any support.

    Advice to Management

    Take advice from store personnel .


  10. "Integrated Business Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Specialist in Minneapolis, MN
    Current Employee - Integration Specialist in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than 10 years)

    Pros

    Best company I’ve ever worked for.

    Cons

    I really can’t think of any cons if you are a team player.

    Advice to Management

    Keep a few steps of the competition as you’ve done the past 88 years.


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