NAPA Auto Parts Reviews | Glassdoor

NAPA Auto Parts Reviews

Updated February 22, 2017
454 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
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Paul Donahue
34 Ratings

454 Employee Reviews

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Pros
  • Good benefits, vacation, always busy (in 21 reviews)

  • The job is pretty secure with great people to work with that help you succeed (in 16 reviews)

Cons
  • Upper management need to communicate better to employees (in 30 reviews)

  • No paid time off for part time employees until you've been there for a year (in 20 reviews)

More Pros and Cons

  1. "District Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Boise, ID
    Current Employee - District Sales Manager in Boise, ID
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Great benefits that include company car, expense account, health savings account, 401K, great health insurance, etc. Lots of autonomy and the bonus structure is pretty good.

    Cons

    You're limited on the vehicles you and choose from and unless you want to drive a minivan, it's tough to have enough space for everything that you need to take with you on the road. Base salary is just OK. Lots of time on the road away from the family.

    Advice to Management

    Go back to the vehicle allotment or expand the vehicle options to include something a bit bigger that's not a minivan. Something like a Chevy Colorado or Honda Ridgeline would be good.


  2. "Counterman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time

    Pros

    Good Opportunities and reasonable pay

    Cons

    Assistant managers dont make as much


  3. "Part Time Napa"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts part-time

    Pros

    Great for working students. They work around your schedule

    Cons

    No paid time off for part time employees until you've been there for a year


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  5. "Great Place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NAPA Auto Parts full-time

    Pros

    Good benefits, vacation, always busy

    Cons

    Payscale, work on weekends and holidays


  6. "Diversity Needed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NAPA Auto Parts full-time

    Pros

    Lots of learning experiences if you have the right management. If you have a good management team enjoy the good times. Great place to learn and move on to better pay and benefits!

    Cons

    So much sexism and racism, especially in the local. A lot of "buddy buddy" friends have privileges over talent. New hires get a lot more advancement opportunities than people who have been there and fallen through the cracks. The list goes on and on...Training trips or meetings out of town are more like excuses to drink all night at strip clubs and try to make to class on time (This could be a pro to some).

    Advice to Management

    Throw out your Parts Pups and get a more diverse employee base in your stores not just your warehouses, your company needs more than just "Hot" drivers.
    You can't be better than everyone else by trying to be like everyone else.
    You have good long term employees who have lost their edge. Sharpen them back up, their knowledge is the key to your success.


  7. "Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NAPA Auto Parts full-time

    Pros

    Always busy & always interfacing with customers. Great working with the people in specified accounts.

    Cons

    Limited growth and/or income potential.


  8. "If you gotta work retail.....here's best choice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Account Manager
    Former Employee - Commercial Account Manager
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at NAPA Auto Parts full-time (More than 3 years)

    Pros

    Very vertical company...lots of growth; easy to go where you want

    Cons

    Very corporate behind the veil. If can work for a franchisee.

    Advice to Management

    Gotta Pay to Play


  9. "assistant manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Jacksonville, FL
    Former Employee - Assistant Manager in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NAPA Auto Parts full-time (More than 8 years)

    Pros

    Amazing place to work. Promotes within.

    Cons

    There are a couple people who will do anything to be the best. No matter what.


  10. "Distribution Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NAPA Auto Parts full-time (More than a year)

    Pros

    Excellent working environment, fast past production. Good work hours Mon-Fri 7-5, some weekends for overtime . Good management support and team building.

    Cons

    Training of incoming employees could improve with a better mentoring program. Turnover ratio could improve to build department moral and overall production

    Advice to Management

    Training of incoming employees could improve with better mentoring program.Turnover ratio could improve to build department moral and overall production


  11. "District sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Anchorage, AK
    Current Employee - District Sales Manager in Anchorage, AK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NAPA Auto Parts full-time (More than a year)

    Pros

    Get to travel and learn allot about the independent store owners. Growth within the company is unlimited.

    Cons

    Know problems with this company lots of from to grow and move



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