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NAPA Auto Parts

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NAPA Auto Parts

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NAPA Auto Parts Reviews

Updated Oct 1, 2022

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Found 1,335 of over 1,372 reviews

3.5
61%
Recommend to a Friend
69%
Approve of CEO
NAPA Auto Parts CEO, President Paul Donahue (no image)
Paul Donahue
317 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of NAPA Auto Parts and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Decent

    Sep 27, 2022 - Receptionist in Rapid City, SD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They were friendly. Franchised owned and the owner took care of us

    Cons

    They could have increased hours/pay

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  2. 4.0
    Current Employee, less than 1 year

    Driver

    Sep 20, 2022 - Delivery Driver in Fontana, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company atmosphere that allows you to grow

    Cons

    work could sometimes be redundant

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  3. 4.0
    Current Employee

    Good company to work for

    Sep 21, 2022 - Truck Driver in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly management, well maintained trucks

    Cons

    Night time delivery gets tiring for some

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  4. 5.0
    Former Employee

    Great working environment

    Sep 19, 2022 - Automotive Parts Counter Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management, training is provided, and feel appreciated

    Cons

    Can be long hours, and the schedule can be difficult.

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  5. 5.0
    Former Employee, more than 10 years

    Great upper management

    Sep 19, 2022 - Store Manager in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great upper management, good pay and benefits

    Cons

    Alot of turn over and shifting of positions.

    Continue reading
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  6. 4.0
    Former Employee

    Great Company

    Sep 19, 2022 - Commercial Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy Work, Lots of Turnover in low level

    Cons

    Lots of Micromanagement of employees

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  7. 3.0
    Former Employee

    An okay work environment and pay rate

    Oct 1, 2022 - Delivery Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employees were cool. Easiest work output.

    Cons

    Very lazy employees. Rude managers. Place was very messy and unorganized. I was the only one trying to organize it at times and was being forced to out of everyone else working there at times.

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  8. 3.0
    Current Employee, more than 8 years

    Decent company to work for, could be even better.

    Oct 1, 2022 - Wholesale Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworker's, decent benefits, stable compant.

    Cons

    A large portion of your pay is based on macompany. tas, yet they pull you our of your territory for their "special projects" 40% to 60% percent of the time. Under Paid for what their expectations are.

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  9. 2.0
    Former Employee

    Beneficial only if work in the corporate part

    Sep 28, 2022 - Delivery Driver in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A job! That’s about it.

    Cons

    In store employees make crumbs

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  10. 4.0
    Former Employee

    Napa

    Sep 13, 2022 - HVAC Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company the workers were great.

    Cons

    Had to work long hours some times

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Viewing 1 - 10 of 1,335 Reviews

NAPA Auto Parts Reviews FAQs

NAPA Auto Parts has an overall rating of 3.5 out of 5, based on over 1,372 reviews left anonymously by employees. 61% of employees would recommend working at NAPA Auto Parts to a friend and 50% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, NAPA Auto Parts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at NAPA Auto Parts. This rating has been stable over the past 12 months.

61% of NAPA Auto Parts employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NAPA Auto Parts 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at NAPA Auto Parts to be career development, coworkers, benefits and the cons to be senior leadership, management, compensation.

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