NBH Bank Reviews | Glassdoor

NBH Bank Reviews

Updated January 15, 2018
23 reviews

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2.2
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NBH Bank President & CEO Timothy Laney
Timothy Laney
5 Ratings

23 Employee Reviews

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  1. Helpful (1)

    "Treasury Management/Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NBH Bank full-time (More than 5 years)

    Pros

    Vacation time, relaxed attire, flexible scheduling, great people.

    Cons

    Poor annual increases, no communication, lack of appreciation and clear goals.

    Advice to Management

    Reward good employees appropriately. Work on turnover rate and open communication between divisions.


  2. Helpful (1)

    "Only good to build a resume"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NBH Bank full-time (More than 3 years)

    Pros

    Good place to see how to NOT conduct business

    Cons

    No communication. Cut bonuses every year and increased goals. Regional management is a joke- doesn’t even know products that they sponsored and implemented. Underwriting and processing is a joke, maybe made close dates 10% of the time. Say they are a community bank but everyone is working to increase share price without a care about the client. Associates open up accounts without client’s permission. Pay is sub par compared to similar banks with similar goals.

    Advice to Management

    Good luck!

  3. Helpful (6)

    "SVP Lending"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President Lending in Denver, CO
    Current Employee - Senior Vice President Lending in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NBH Bank full-time (More than a year)

    Pros

    *Healthcare and benefits are comparable to the market and that of other employers.

    Cons

    *miserable culture
    * bank has NO identity
    *very low employee morale
    *no emphasis on forging relationships in the marketplace
    *extremely inexperienced credit managers with very little credit experience
    * extremely small deal box (i.e. large turn over in commercial lenders)
    *no recognition from management at any level
    *long work days with a military like approach to a minimum required 40 hour work week

    Advice to Management

    Incapable management from the Chairman/President thru mid-level management. Executive level suite is a patch work of employees from a former larger sized regional bank with no proven track record of management to lead a bank more or less a publicly held bank.
     The bank holding company and executive management is insulated from the three banks (Bank Midwest, Hillcrest Bank and Community Banks of Colorado) with no company wide culture, zero corporate communication, no congruent direction. The organization has a dog eat dog mentality with significant turn over in commercial lenders and credit personnel as management has one goal which is to SELL the price once the stock price reaches a level acceptable to the board. The stock price of the company has continued to decline over the last quarter and will continue to do such. Loan growth will absolutely continue to decline as there is no emphasis from management to form direct relationships with clients in the banks three primary marketplaces. The bank and its earnings are only as predictable as its next indirect/participation facility it can source.
    Competitor banks and analysts have started to sense the lack of leadership, no vision/plan to facilitate loan growth by market presidents all the way up to the executive suite of leadership.
    The reputation of the Chairman/President is very negative in the CO marketplace amongst industry counterparts and the banking community.


  4. Helpful (2)

    "NBH missing executive leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NBH Bank full-time (More than 5 years)

    Pros

    Corporate headquarters in nice location at Denver Tech Center. Kansas City facility located in downtown environment, which is appealing to some. There are a few good people left, although most are long gone. Vacation time is generous.

    Cons

    Everything at NBH runs through the CEO/CFO. The management team that originally formed the bank have all been driven out by the aforementioned, and in most cases their responsibilities were divided up any management that still remains. This bank gave up on the idea of treating its staff with integrity, decency and high moral integrity shortly into its infancy. Once they became public, the only thing that mattered were earnings, at the expense of losing the employees that helped build the organization. After going through multiple acquisitions, much of the staff was beaten down after little recognition or reward, so key employees have moved on. The remaining soldiers that do a large part of the work are either close to retirement, are afraid to move on, or think some magical pot of money might appear if they stick it out. Isn't going to happen, unless you're one of the few C-Level folks remaining in company.

    Advice to Management

    The Board of Directors needs to be reshuffled and selected by an outside agency rather than handpicked by CEO, then the new Board should ask to see the turnover rate since inception of the bank. The decisions made after that will take care of themselves.


  5. "Great place to start out"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NBH Bank full-time

    Pros

    Great Co workers and benefits

    Cons

    Little room to advance, salary is not competitive, favors external hires.


  6. Helpful (6)

    "Mediocre Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Kansas City, MO
    Current Employee - Corporate in Kansas City, MO
    Neutral Outlook
    Disapproves of CEO

    I have been working at NBH Bank full-time (More than 10 years)

    Pros

    Decent benefits; they could use improvement but compared to what's out there it's definitely comfortable . Really relaxed dress code if you're non-client facing, which is a good perk.
    Nice location (for Kansas City demographic), with plenty of extracurricular interests nearby.
    Many of the operatives I worked with had a great camaraderie, but then perhaps that's because we often felt like comrades in trench warfare. Regardless, most folks are good people.

    Cons

    I worked here over 10 years and unfortunately my positive outlook was continually shrinking. This organization is currently shouldering a massive decline in positive and encouraging culture, likely due to a breakdown in management structure, and more particularly affecting the Accounting/Planning, Credit, Commercial, and Small Business sectors.
    Additionally, interest in investment ROI seem to outweigh the value of associates and clients at times, resulting in an odd assortments of cutbacks (removing utensils like cups from break rooms, downgrading coffee service, no longer offering retroactive employee anniversary perks, moving 401k bonuses to 1x annually, getting rid of event tickets for client entertainment, micromanaging each departments expenses when taking clients to a lunch or dinner, etc)
    Benefits have shrunk in certain areas, and associate appreciation or recognition is waning unless you are "in the club" of particular departments or social circles, it seems.
    Salary is typically very low in comparison to equal positions with competitors (I received over 25% more by a competitor for a lateral transfer in role--was never given more than 3% annual salary bump despite continuous excelling annual reviews and recognition/rewards at NBH).
    A lot of recent turnover. A lot of tension.

    Advice to Management

    Slow down, review your practices, and assess damages. I agree that asking yourself "Why would someone want to work for me?" is a good start, but additionally asking "What can I do to instill value within my team/associates?" could be even better. Equipping new additions with proper tools to complete their tasks as given is also a huge (and desperately needed) benefit.
    I spent a decade here so it isn't all bad, but I think some recovery efforts need to be made before it gets excessively worse. I'm worried about their future.


  7. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NBH Bank full-time

    Pros

    some managers keave you be if thats what you orefer

    Cons

    Too many to list but upper executives have no soul

    Advice to Management

    Look in the mirror and ask yourself would you want to be working for you?

  8. Helpful (1)

    "AML Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AML Supervisor in Evans, CO
    Former Employee - AML Supervisor in Evans, CO
    Negative Outlook

    I worked at NBH Bank part-time (More than 10 years)

    Pros

    As the AML Supervisor I worked with an excellent group of 10 AML Analysts. This was the best group of people I have ever managed. Working together we made and outstanding team that exceeded all tasks and deadlines presented to the team.

    Cons

    The AMl/BSA world is ever changing. It is challenging to keep informed of the regulatory changes and implement necessary revisions to the BSA Program. The bank had a less than robust AML software to monitor suspicious activity. This made the task of monitoring AML risk more manual than necessary.

    Advice to Management

    Hire a knowledgeable BSA officer, and invest in decent AML monitoring software.


  9. Helpful (5)

    "Run from this place as fast as you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at NBH Bank full-time (More than 8 years)

    Pros

    There are very few pros to this place. Leaving was one of them. There are some folks working here that are great, but many people here are only here because they couldn't get a job at Burger King.

    Cons

    Management is the number one problem with this company. Horrible morale. Unrealistic personal goals. An utterly dystopian environment. When they acquired the Colorado bank, they removed many of the best people and kept too many people that should have been fired for incompetency. Act as if the only intelligent people work out of Kansas City, yet the Kansas City HQ is rife with worthless "lifers" that only support other worthless "lifers". Little grasp on the notion that regions have unique aspects and should play to the strengths of those regions. Think that they are a big bank while having no respect or concern for their front line employees or small account holders.

    Advice to Management

    You don't need to worry about improving the working environment...you should work on actually creating a positive working environment. You have created a boiler room environment with all of the charm of a cell phone company call center. You cant see talent beyond Kansas City. You are out of touch and arrogant.


  10. Helpful (3)

    "Training Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Training Specialist in Grandview, MO
    Former Employee - Senior Training Specialist in Grandview, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NBH Bank full-time (More than 10 years)

    Pros

    Benefits, but they don't out way the total lack of respect for you as an employee. This site is making me right more here. There are no more pros to write.

    Cons

    The thoughts of senior management for most employees and customers is condescending. That tone has been set in the Kansas City market especially. This company couldn't care less about the people in the field that build their customer base or anyone in their customer base that can't make them money. They severely understaff their banking centers and then blame them for mistakes, they don't listen or care about the problems with their systems because that same system tracks sales better than working efficiently for the front line employees and customers. They fire people consistently for well documented system glitches instead of fixing the system problems. It's not the place to either build a career or expand on one.

    Advice to Management

    You are all out of touch with your customers and your employees. Your employees make your customers happy and if you don't care, they don't care.


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