NBH Bank Reviews | Glassdoor

NBH Bank Reviews

Updated April 5, 2017
18 reviews

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Full-time Part-time

2.1
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NBH Bank President & CEO Timothy Laney
Timothy Laney
1 Rating

18 Employee Reviews

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  1. "AML Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AML Supervisor in Evans, CO
    Former Employee - AML Supervisor in Evans, CO
    Negative Outlook

    I worked at NBH Bank part-time (More than 10 years)

    Pros

    As the AML Supervisor I worked with an excellent group of 10 AML Analysts. This was the best group of people I have ever managed. Working together we made and outstanding team that exceeded all tasks and deadlines presented to the team.

    Cons

    The AMl/BSA world is ever changing. It is challenging to keep informed of the regulatory changes and implement necessary revisions to the BSA Program. The bank had a less than robust AML software to monitor suspicious activity. This made the task of monitoring AML risk more manual than necessary.

    Advice to Management

    Hire a knowledgeable BSA officer, and invest in decent AML monitoring software.


  2. Helpful (3)

    "Run from this place as fast as you can"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook

    I worked at NBH Bank full-time (More than 8 years)

    Pros

    There are very few pros to this place. Leaving was one of them. There are some folks working here that are great, but many people here are only here because they couldn't get a job at Burger King.

    Cons

    Management is the number one problem with this company. Horrible morale. Unrealistic personal goals. An utterly dystopian environment. When they acquired the Colorado bank, they removed many of the best people and kept too many people that should have been fired for incompetency. Act as if the only intelligent people work out of Kansas City, yet the Kansas City HQ is rife with worthless "lifers" that only support other worthless "lifers". Little grasp on the notion that regions have unique aspects and should play to the strengths of those regions. Think that they are a big bank while having no respect or concern for their front line employees or small account holders.

    Advice to Management

    You don't need to worry about improving the working environment...you should work on actually creating a positive working environment. You have created a boiler room environment with all of the charm of a cell phone company call center. You cant see talent beyond Kansas City. You are out of touch and arrogant.


  3. Helpful (2)

    "Training Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Training Specialist in Grandview, MO
    Former Employee - Senior Training Specialist in Grandview, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NBH Bank full-time (More than 10 years)

    Pros

    Benefits, but they don't out way the total lack of respect for you as an employee. This site is making me right more here. There are no more pros to write.

    Cons

    The thoughts of senior management for most employees and customers is condescending. That tone has been set in the Kansas City market especially. This company couldn't care less about the people in the field that build their customer base or anyone in their customer base that can't make them money. They severely understaff their banking centers and then blame them for mistakes, they don't listen or care about the problems with their systems because that same system tracks sales better than working efficiently for the front line employees and customers. They fire people consistently for well documented system glitches instead of fixing the system problems. It's not the place to either build a career or expand on one.

    Advice to Management

    You are all out of touch with your customers and your employees. Your employees make your customers happy and if you don't care, they don't care.


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  5. Helpful (2)

    "Worst management I've ever worked with!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NBH Bank full-time (More than 5 years)

    Pros

    Most people who work here are nice if not in management positions. Convenient location by lots of food options.

    Cons

    Every department is riddled with horrible managers who have either been there for 20 years or who have been hired by a horrible Manager that's been there for 20 years. I've never seen so many managers that sit in meetings all day, but don't know how to answer work-related questions from their direct reports. It's become a culture of "we've always done it this way" vs trying to improve processes. Most good associates leave after only being here a few years knowing the is no real growth and they'll be stuck under their poor Manager forever. There is also a lot of personnel drama and a few managers who have been found to read their people's emails and listen to their phone calls. It's a very immature environment and it's been that way for so long because executive leadership doesn't remove all the horrible managers. If you don't fall in line and put up with doing your bosses work while they take the credit for it then I'd look elsewhere.

    Advice to Management

    Fire the dead weight managers! They're pushing out the talent!


  6. Helpful (6)

    "Dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at NBH Bank full-time

    Pros

    Benefits package was good, onsite fitness center in the building (not owned by NBH). They were working on the culture with some fun activities, but overall was not a good environment.

    Cons

    Unpredictable, unorganized and downright hostel at times.


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Kansas City, MO
    Former Employee - Manager in Kansas City, MO

    I worked at NBH Bank full-time (More than 5 years)

    Pros

    Certainly challenging work environment. You will gain a great deal of information is interested.
    Unlimited training.

    Cons

    Needs more structure in regards to policies


  8. Helpful (1)

    "Compliance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance in Denver, CO
    Former Employee - Compliance in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I worked at NBH Bank full-time

    Pros

    The Compliance team is friendly and intelligent; you get to deal with a lot more things than most banks that I have worked at and that helps your resume.

    Cons

    The systems are not maintained well and it is hard to motivate those outside of compliance. The company feels fragmented between Denver and Kansas City.

    Advice to Management

    Work with other departments to manage Compliance as everyone's responsibility and hold people outside of compliance responsible when they do things they knew not to do.


  9. Helpful (2)

    "Cheap"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kew Gardens, NY
    Former Employee - Anonymous Employee in Kew Gardens, NY
    Doesn't Recommend

    I worked at NBH Bank (More than a year)

    Pros

    None that I can think of.

    Cons

    Downsized to the point where most of the employees are contracted. No room for advancement. No room for raises. Bonus? Not likely. Extremely cheap!


  10. Helpful (4)

    "Commercial Relationship Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Banking in Kansas City, MO
    Former Employee - Commercial Banking in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    Pros

    Good capital base; good branch network;

    Cons

    High turnover; goals are not in line with credit culture; operational inefficiency; employees are not highly regarded & valued; stress level is through the roof on all levels

    Advice to Management

    Pay attention to what is going on in the rank & file. Tim Laney needs to pay less attention to investors & more attention to his employees & clients.


  11. Helpful (5)

    "Clueless public company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenwood Village, CO
    Current Employee - Anonymous Employee in Greenwood Village, CO
    Doesn't Recommend
    Negative Outlook

    I have been working at NBH Bank full-time (More than 5 years)

    Pros

    Very little management oversight so there is no micromanaging. If you do your job the management will leave you alone.

    Cons

    Highly political and mgt is like a soap opera. No one can make a decision and a basic decision requires input from a lot of people/groups. Sr mgt says they listen to their employees - not the case. As a prior failed institution, Bank is afraid to do new loans. No support from the Consumer Mgt team - very high turnover and Mgt does not care.

    Advice to Management

    Sell and get your golden parachute. The Bank has a terrible reputation in the market.


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