NC State Employees' Credit Union Reviews in North Carolina | Glassdoor

NC State Employees' Credit Union North Carolina Reviews

Updated September 12, 2017
165 reviews

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North Carolina

3.5
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NC State Employees' Credit Union President Jim Blaine
Jim Blaine
93 Ratings

165 Employee Reviews

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Pros
  • People helping people is a true statement (in 19 reviews)

  • Work life balance hours members (in 19 reviews)

Cons
  • Low Pay-even with promotions the raises are very minimal (in 46 reviews)

  • Upper management does not understand the branch lifestyle (in 12 reviews)

More Pros and Cons

  1. "Financial service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative in Charlotte, NC
    Current Employee - Financial Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NC State Employees' Credit Union full-time (More than a year)

    Pros

    Great benefits, 401K plan & great people to work with.

    Cons

    Hours of operation , holidays off, and training in site.

    Advice to Management

    Endless amounts of opportunity to advance.


  2. "Financial Servies Rep II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative II in Monroe, NC
    Current Employee - Financial Services Representative II in Monroe, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at NC State Employees' Credit Union full-time (More than 3 years)

    Pros

    Good benefits, M-F schedule with weekends off, tons of available licenses and certifications to obtain which are paid for by the company, most of which would help you land a higher paying job somewhere else.

    Cons

    Branch managers typically don't do much work just sit in their offices which leads to resentment from employees in most branches. There is a lot of gray area as far as upward mobility honestly just depends on how much your branch manager likes you so you could move up very quickly or very slowly doesn't exactly depend on quality of work. If you do happen to move up the expected workload increases significantly while pay increases slightly. High turnover rate from people moving on to other preferred jobs.

    Advice to Management

    To upper management pay competitive salaries for the requirements of the job. To middle management pull your weight of the workload workplace morale plays a huge part in the success of the branch. Otherwise this company will continue to be used a stepping stone.

  3. Helpful (3)

    "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Raleigh, NC
    Current Employee - Help Desk Analyst in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NC State Employees' Credit Union full-time (More than a year)

    Pros

    Offer incentives and bonuses
    If you work in certain depts there's a lot more events, volunteer work, bake sales and so on, happening.
    Great benefits

    Cons

    Management is stagnant, so it's hard to move up in certain depts.
    Favoritism is real

    Advice to Management

    Put some fresh faces from the outside within the company.


  4. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Raleigh, NC
    Current Employee - Financial Services Representative in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NC State Employees' Credit Union full-time (Less than a year)

    Pros

    I loved my team. Everyone was so willing to help me when I needed assistance. No question was ever a "dumb question". I worked the night shift which is a smaller group so we had birthday gatherings and and pot licks during lunch. Not to mention we are on a 4 days on 4 days off shift so that was awesome.

    Cons

    One thing thing that I dislike was the constant testing. Every month we have to take a test and passing was a 90% which is kind reasonable being that we're str dealing with account information and members finances. But nonetheless it was hard to make a 90% for me. Also the long hour work day is hard to get use to.

    Advice to Management

    None. They are understanding and down to earth.


  5. Helpful (2)

    "FSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSO in Charlotte, NC
    Former Employee - FSO in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NC State Employees' Credit Union full-time (More than 3 years)

    Pros

    Have never been told that advancement is impossible, have always had the opportunity to learn new skills. 401k match is fantastic, and have had the opportunity to help people who would have not gotten a second look from other institutions. Upper management does not sprinkle rose petals on your career path, but if one chooses to act like an adult and take advantage of the myriad of opportunities offered by SECU, then a fruitful and ethical career is possible.

    Cons

    Technology needs to be updated. There is a fantastic and loyal base of members who are emotionally attached to SECU, but taking that fact for granted could result in that devotion being eroded, especially as younger and tech-savvy clients emerge.

    Advice to Management

    It must be noted that within the last several years, many rapid changes occurred, requiring upper management to modernize and codify SECU policies and procedures. I salute the efforts made so far, and only hope that they will continue to do what needs to be done. As mentioned in another review SECU, as big as it is in NC, could be so much more.


  6. "MAP Tech 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Map Tech I in Raleigh, NC
    Former Employee - Map Tech I in Raleigh, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at NC State Employees' Credit Union full-time (Less than a year)

    Pros

    Good job security, free healthcare, promotes from within

    Cons

    Poor pay, clerical work, unnecessarily asks for 4 year degree.

    Advice to Management

    Get with this millennium.


  7. "SECU Financial Services Representative"

    StarStarStarStarStar
    Current Employee - Financial Services Representative in Charlotte, NC
    Current Employee - Financial Services Representative in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NC State Employees' Credit Union full-time (More than a year)

    Pros

    SECU offers great medical benefits.

    Cons

    Everyone starts at the same salary level, regardless of education.

  8. Helpful (10)

    "This company could be awesome... however, it isn't..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in Raleigh, NC
    Current Employee - Systems Administrator in Raleigh, NC
    Negative Outlook
    Disapproves of CEO

    I have been working at NC State Employees' Credit Union full-time (More than 5 years)

    Pros

    Great 401k match in which you are vested day 1. Other than that... there isn't much to write home about.

    Cons

    Horrible management and business outlook. Less training and guidance than you would imagine from such a large company that has billions in capital assets. Not very competitive pay. talent seems to leave pretty quickly after realizing this. work facilities are garbage, and the buildings are old and shoddy.

    Advice to Management

    Be more progressive and invest back into you workforce. Everything isn't about the "members". you need to keep your employees' moral high, and keep them happy so that you can continue to provide excellent services...That's business 101.


  9. Helpful (1)

    "FSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Raleigh, NC
    Former Employee - Financial Service Representative in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NC State Employees' Credit Union (Less than a year)

    Pros

    401k is a good benefit

    Cons

    Low pay for amount of responsibility- expected to perform multiple jobs which can be bad if person training you I'd not good.


  10. Helpful (3)

    "Great 401k bad everything else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NC State Employees' Credit Union full-time

    Pros

    401k and health insurance benefits

    Cons

    Very disorganized. Very boring. Management is unclear about what they want about the modules


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