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NC State Employees' Credit Union

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NC State Employees' Credit Union

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NC State Employees' Credit Union Reviews

Updated Jul 26, 2021

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Found 503 of over 509 reviews

3.7
73%
Recommend to a Friend
86%
Approve of CEO
NC State Employees' Credit Union CEO Mike Lord (no image)
Mike Lord
85 Ratings
Pros
  • "401k match, benefits, PTO, great leaders(in 46 reviews)

  • "Benefits, opportunity for growth, family-like work environment, job security(in 34 reviews)

  • Cons
  • "Low pay, Slow advancement opportunities(in 54 reviews)

  • "Basic modules are tough if dont study and think you can get by on your own(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of NC State Employees' Credit Union and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Wonderful

      Jun 9, 2021 - Financial Services Officer II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to help people. Pay is decent, but the benefits are better. Lots of opportunity for growth.

      Cons

      Modules can be tough, however, like everything else, time management is key.

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    2. 4.0
      Current Employee, more than 1 year

      Solid company

      May 24, 2021 - Senior Financial Services Representative in Greenville, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      SECU really is a good place to work. The company seems to really care about its employees and about doing what's right for the members. The job really isn't hard, but in a busy branch there is a lot of work. Starting pay is low but increases pretty quickly. Benefits are very good, 401(k) match is fantastic. Decent PTO. Schedule is set, no required OT (some optional), no weekends or holidays. Yearly raises, though not guaranteed, are usually given. Pay raises for promotions, and opportunities for educational

      Cons

      Though pay increases quickly, it starts quite low. The schedule is set and predictable, which is great, but there is no flexibility unless PTO is used. SECU will not close for adverse weather unless there is going to be a catastrophic event - and even then sometimes they will stay open. If you don't feel comfortable driving to work in, say, a hurricane, or snow, you'll have to use PTO. There is also some inefficiency in day-to-say operations because SECU still wants to operate like a small credit union down the street, despite being the second-largest CU in the country.

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      6 people found this review helpful
    3. 4.0
      Current Employee

      Perfect first job out of college

      Jul 17, 2021 - Senior Financial Services Officer II in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      For someone just starting out, the credit union will give you a chance to really learn the industry. Since most everyone starts at the bottom, there is a plethora of people around you that have moved through the same experiences that you are going through and can guide you. The 401k match is also very good at 200% up to a cap of 10% of salary. They also have good tuition reimbursement programs for industry certifications and degrees.

      Cons

      The starting pay is quite low if you live in a city. You can get from 33,000 to 40,000 fairly quickly in the first year or two, but you have to take on more responsibilities for it to go higher than that quickly. While the pay does catch up for high performers that stick around, it can take years to get there.

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    4. 4.0
      Current Employee, more than 5 years

      Read between these lines.

      May 9, 2021 - Financial Services Officer II 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Started 5 years ago as a teller. Currently I'm a loan officer. Growth is there. PTO accrual is 10, 12, 14, and 16 hours per month based off of 0, 2, 5 and ten years of tenure, respectively. Salary starts around 30 to 33k. Annual merit raises range 0 to 5%. Promotions incur similar raises. You can attain licenses and credentials that will provide an annual bonus that ranges $1200 - 1500.

      Cons

      Although limited to NC, the organization is very large. Despite the scale, the credit union does not have strong centralized direction. Things that should be policy are called guidelines. Branches and districts seem to follow there own directives. Raleigh holds the home office and when called upon for direction on grey areas, your answer will typically be left to the individual branch. Furthermore, time and time again I have seen qualified individuals held down while friends of management are propelled through the career path. The credit union does not seem to be an inclusive employer in my opinion. Lastly, branch employees are expected to be able to do it all. This amount of knowledge is difficult to obtain and even more difficult to perform gracefully. I think there should be more specialized departments.

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      5 people found this review helpful
    5. 4.0
      Current Employee, more than 5 years

      Wonderful Company with Excellent Potential

      Jul 26, 2021 - Senior Financial Services Officer I in Hickory, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      In-house training, competitive salary, industry leading retirement benefit package, ample advancement opportunities for new employees

      Cons

      Reluctance to explore and promote new technologies, limited advancement opportunities beyond mid-career professionals.

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    6. 4.0
      Former Employee, more than 3 years

      Good Company, Bad Pay

      Jul 26, 2021 - Fsr2 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great, caring company, care about the members

      Cons

      The pay is terrible. You work so hard to go up and don't get compensated

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    7. 5.0
      Current Employee

      Good Company

      Jul 26, 2021 - Legal Analyst II in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I really enjoy working for this company they take care of their employees

      Cons

      There are really no cons.

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    8. 4.0
      Current Employee, more than 5 years

      Great Benefits!

      Jun 17, 2021 - Senior Financial Services Officer in Rocky Mount, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great 401(k) match Excellent PTO Yearly merit raises Education bonuses for licenses and certification

      Cons

      Jack of all trades Difficult to focus on your strengths because you are expected to be able to do a little bit of everything Expectations are lower for older employees Not a lot of room for growth once you have progressed to higher positions No salary negotiation when being promoted

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      2 people found this review helpful
    9. 4.0
      Current Employee, more than 1 year

      Good place to work

      Jul 21, 2021 - Financial Service Representative (FSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management, ability to grow with company, 401k

      Cons

      N/A N/A n/a n/a n/a

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    10. 5.0
      Former Employee, more than 1 year

      Good organization

      Jul 15, 2021 - Bank Teller 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great colleagues, pay, benefits, and team work

      Cons

      No cons during my time as an employee

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    Viewing 1 - 10 of 503 Reviews

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