NC State Employees' Credit Union Reviews | Glassdoor

NC State Employees' Credit Union Reviews

Updated November 16, 2017
305 reviews

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3.5
StarStarStarStarStar
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Approve of CEO
NC State Employees' Credit Union President Jim Blaine
Jim Blaine
160 Ratings

305 Employee Reviews

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Pros
  • Work life balance hours members (in 19 reviews)

  • You will feel good about what the company does as they say "people helping people" (in 19 reviews)

Cons
  • Low pay considering banking industry standards (in 47 reviews)

  • Upper management does not understand the branch lifestyle (in 12 reviews)

More Pros and Cons

  1. "SR FSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior FSO
    Current Employee - Senior FSO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NC State Employees' Credit Union full-time (More than 5 years)

    Pros

    Accepting of those w & w/o college degrees.
    Lots of ability to train yourself up for other jobs
    Lots of room of growth in the beginning of career
    Really feel like you're helping members at this job. Good rep in state of NC.
    Overall, good starter job after college but unless you're happy in this field i wouldn't stay too long.

    Cons

    Once you've reached certain job titles you're stuck behind either folks that have been there longer than you or managers who haven't retired. Branches sometimes have different vibes and everyone isn't held responsible for actions. Almost impossible to transfer internal which leads to burn out at the branch level. Low pay considering banking industry standards. Benefits aren't as good as they seem.

    Advice to Management

    Revamp pregnancy/parent leave to usual banking industry standards while increasing pay to standards. Make sure everyone is working effectively.


  2. Helpful (2)

    "Sr Financial Service Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Services Officer in Rocky Mount, NC
    Former Employee - Senior Financial Services Officer in Rocky Mount, NC
    No opinion of CEO

    I worked at NC State Employees' Credit Union full-time (More than 5 years)

    Pros

    Great 401k and Educational Opportunities

    Cons

    Over worked, little help from management, to many hats to wear for one job (mortgage officer, personal and auto loan officer, insurance agent, account servicing, taxes, investment representative, notary,etc..

    Advice to Management

    Listen to you employee's needs to be in specified field, more management involvement, care more about your employees than branch success

  3. "NCSECU"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NC State Employees' Credit Union full-time

    Pros

    Benefits and hours are nice.

    Cons

    The test every month.


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, thoroughly enjoyed it.

    Cons

    Everyone starts at the same place despite experience level.

    Advice to Management

    N/A


  5. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Charlotte, NC
    Former Employee - Financial Services Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NC State Employees' Credit Union full-time (Less than a year)

    Pros

    Great job security. Limited performance pressure. They give you tools and resources to advance career. free healthcare (when i worked there in 2015)

    Cons

    Salary, but can receive incremental raises through training


  6. "Ok Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent Benefits and an easy job

    Cons

    Extremely boring and a bad environment.


  7. Helpful (1)

    "FSO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NC State Employees' Credit Union (More than a year)

    Pros

    Great 401k match,benefit packages, and health insurance. Very nice to have the option to purchase health insurance and to add your family on if needed. Free insurance if you are single which is great. Copays very reasonable considering that most companies are doing away with insurance. Dental insurance isn't the best but at least we are given the option to purchase this along with other supplemental policies. The benefits are great along with the paid time off. Great family like environment and mostly everyone gets along and is friendly and upbeat. Can be stressful but we are here to help the membership. Helping members is rewarding!

    Cons

    Can be difficult to advance! Positions are given based on office politics. You complete an item to try to move up and then something else is added or your told something else or somebody else got the position. After awhile you take the hint and just want to either stay or go. Pay is not good considering what commercial banks pay. Yes, it may be nonprofit-but when you have a family to support you have to make the decision. If your looking for a fast pace environment that is challenging and upbeat where you can attend meetings, share ideas, do not bother working here unless you can get a management position. Getting a management position is hard and seems impossible.

    Advice to Management

    Try to keep your employees and pay them what there worth. Times are different and people want to do a good job but they are not going to stay if the pay is not there along with a thank you every so often. Not once did I really get a thank you from my manager. But if a member said something rest assure I would be asked about this. Why it's great to love the members we the employees are members too!

  8. Helpful (1)

    "Great Career Starter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Albemarle, NC
    Current Employee - Financial Services Representative in Albemarle, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NC State Employees' Credit Union full-time (More than 3 years)

    Pros

    Opportunity to grow with organization, many outlets to financial information for job use and personal knowledge.

    Cons

    More structure needed when it comes to rolling out new initiatives even though they currently do a good job.

    Advice to Management

    It would be nice to have a (branch employee, contact center employee, and operations employee) on BOD besides the President (could be an advisory council for employees)


  9. "Great foundation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NC State Employees' Credit Union full-time

    Pros

    You'll get to learn the foundation of finance in the banking sector

    Cons

    Training is weak. Could be improved.

    Advice to Management

    Implement statewide training of a basic level


  10. Helpful (3)

    "FSR II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NC State Employees' Credit Union (More than 8 years)

    Pros

    Great benefits, no quotas or performancd based pay, annual merit raises, depending on position/location room for advancement, unlikely to be terminated-job security

    Cons

    Favoritism, clique type environment and if you are not a favored employee it can get uncomfortable. Double standards at times and unfair treatment while being pregnant. I was told “ being pregnant does not hold you to any other standard than anyone else” and “ your doctors appointments for your pre-natal care are up to my discretion”. And honestly if you are favored slack work ethic and sloppy immaculate work are ok but if you have a voice and speak up about anything you disagree with you will be shunned and honestly you may reap a very negative result in not being a puppet.

    Advice to Management

    Be fair to all employees, don’t choose favorites, the speed of the leader is the speed of the gang, so lead by example


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