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NCB Management Services

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NCB Management Services

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NCB Management Services Reviews

Updated Jun 19, 2021

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Found 45 of over 45 reviews

2.6
33%
Recommend to a Friend
45%
Approve of CEO
NCB Management Services President and CEO Marcelo A. Aita  (no image)
Marcelo A. Aita
25 Ratings
  1. 5.0
    Former Employee, more than 3 years

    Awesome company

    Feb 5, 2021 - Collector in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great hours and great pay

    Cons

    Angry customers, Work holidays and small office and no cafeteria

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  2. 4.0
    Current Employee, more than 3 years

    Okay

    Jun 19, 2021 - Collector in Sioux Falls, SD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No worries even if you don’t have no collection experiences. You will get training and you would struggle first but you will learn as you work more and more. All managers are decent and they will encourage you to do better and they will give you some advices every month. You would feel pressured sometimes because you would get stats and everyone can see how everyone is doing but that also encourages you to do better. I know this job is not for everyone but I would recommend to stick with it for 6 months at least. I met good people here. Different ethnicities.

    Cons

    It’s a collection job….nobody wants to answer and when you get someone one the phone, they will call you scammers and some people are really rude. Inbound is better because you get to talk to more people and most of them are willing to talk because They call us. But more people, more chances of dealing rude/difficult customers. You will be told millions of times that you have to ask customers to set up Auto payment. Not only once but you have to ask2-3 times. It’s customers choice, leave them alone. Work schedule is not great. A lot of them are 12-9pm.

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  3. 4.0
    Current Employee, more than 1 year

    n/a

    Jun 9, 2021 - Digital Marketing Manager in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work. Fun group of people

    Cons

    N/A. I have no complaints.

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  4. 4.0
    Former Employee, less than 1 year

    Good Pay, Good Manager

    Apr 13, 2021 - Collections Specialist in Sioux Falls, SD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Weekly pay, commission, flexible hours if dependable

    Cons

    Had to collect from people suffering with Covid

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  5. 5.0
    Former Employee

    Great place!

    Jan 12, 2021 - Collections Specialist in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    NCB pays weekly, set schedule work is never dull, constantly have game to win prizes for the work you do! Amazing management and crewmates!

    Cons

    You'll never want to leave!

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  6. 3.0
    Former Employee, more than 3 years

    Flexibility at the cost of company culture

    Sep 25, 2019 - Collections Specialist in Sioux Falls, SD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Multiple shifts to chose from - Overtime is available *most* of the time - Great coworkers!

    Cons

    - Blatant favoritism - Very few opportunities to advance - Biased, unethical, & inconsistent management team

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  7. 5.0
    Current Employee

    Great and only getting better.

    Jan 1, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Unlimited overtime Great bonus structure They appreciate talent and dedication Esop Dedicated management team

    Cons

    Some instances of favoritism, but to be fair some employees have ALOT of tenure and deserve some perks. Also the issue has more or less been addressed in recent months.

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  8. 1.0
    Former Employee, less than 1 year

    Do Not Work Here

    Feb 12, 2019 - Anonymous Employee in Bensalem, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - You have a job and will get paid weekly. - Will hire recovering addicts and give them chance after chance to get things right. - Very difficult to get fired. They will retain some of the most unprofessional employees for years on end.

    Cons

    - Male oriented and will assign best accounts to the men. - Does not promote women, especially women of color, much and only recently (2017) promoted an African American male to a Supervisory role. Not sure what the recent management scheme looks like as of today though. - Supervisors are not listened to by management when there are issues, especially female supervisors, unless you are friends with management. - Very unprofessional environment and unprofessional management, which trickles down to the staff's attitudes and dispositions.

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  9. 2.0
    Former Employee, more than 1 year

    Favoritism at its worst

    Jul 27, 2019 - Collections Specialist in Trevose, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good commission and bonus structure

    Cons

    Best opportunity goes to friends of management. Does not matter if you work hard and do everything right.

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    1 person found this review helpful
  10. 2.0
    Former Employee, more than 1 year

    horrible management

    May 9, 2019 - Collector in Sioux Falls, SD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    money was okay and a good job if your looking for something to just get buy

    Cons

    poor amount of PTO poor training very little management, management is very unsure and not willing to lead

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    2 people found this review helpful
Viewing 1 - 10 of 45 Reviews

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