NCCI Holdings Reviews | Glassdoor
NCCI Holdings Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    NCCI Holdings Reviews

    Updated August 3, 2018
    49 reviews

    Filter

    Filter

    Full-timePart-time
    4.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    NCCI Holdings President and CEO William Donnell
    William Donnell
    8 Ratings

    49 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Company is employee oriented, great benefits and pay" (in 8 reviews)

    • "Great company culture, lot's of onsite amenities" (in 4 reviews)

    Cons

    • "My experience is that employees are forced to choose between providing decent customer service and meeting individual production goals" (in 2 reviews)

    • "The only con I can think of is growth opportunities exist but are almost never available" (in 2 reviews)

    More Pros and Cons
    1. Featured Review

      "Awesome place to work at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at NCCI Holdings full-time (More than 5 years)

      Pros

      Great benefits. Daycare, free gym membership, cafeteria.

      Cons

      Not enough room to grow.

    2. "It Keeps Getting Better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Data Analyst in Boca Raton, FL
      Current Employee - Senior Data Analyst in Boca Raton, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at NCCI Holdings full-time (More than 10 years)

      Pros

      Ideas implemented, excellent treatment, competent and fair HR department, and fabulous new furniture in collaboration areas.

      Cons

      Due to being a not-for-profit, fiscal responsibility is the mantra and can prohibit some of your individual ideas going forward.

      Advice to Management

      Lead, follow, or get out of the way depending on what is best for the situation.

      3. Join the NCCI Holdings team
      See Our Latest Jobs

    3. "Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at NCCI Holdings full-time

      Pros

      Friendly atmosphere; stable job; good location

      Cons

      Tied to phone; stringent metrics

      Advice to Management

      Be more flexible with employees

    4. "Professional company"

      StarStarStarStarStar
      • Culture & Values
      Former Employee - PR Consultant in Boca Raton, FL
      Former Employee - PR Consultant in Boca Raton, FL

      I worked at NCCI Holdings (More than a year)

      Pros

      Clear directives, professional team, employee-friendly building

      Cons

      None if you're a data-driven person

    5. Helpful (1)

      "Great company! Awesome people, benefits, and environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boca Raton, FL
      Current Employee - Anonymous Employee in Boca Raton, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at NCCI Holdings full-time (More than 10 years)

      Pros

      People, Opportunities to grow, technology, benefits

      Cons

      Can get too political at times

    6. "Micromanaging"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Analyst
      Former Employee - Analyst
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at NCCI Holdings full-time (More than a year)

      Pros

      Benefits and perks are great. Pros of the day to day job I guess depend on the department. Heard other departments were great.

      Cons

      Operations division is horribly micromanaged, and quality "checking" your job every week is kind of creepy-stressing, especially because some of it, is subjective and depends on the reviewer's point of view. I met people who couldn't sleep the day before the incriminating emails were sent, I think every Thursday (salary increase is tied to quality and productivity).
      It seemed that some of the quality reviewers had the position based on seniority only and not knowledge or common sense.
      Trainer was not good. She had chosen easy examples for the class and got impatient if you asked about complicated scenarios.

    7. Helpful (1)

      "Great company to work for!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Boca Raton, FL
      Current Employee - Anonymous Employee in Boca Raton, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at NCCI Holdings full-time (More than 5 years)

      Pros

      Great company culture, lot's of onsite amenities!

      Cons

      Divisions tend to complete work in silos

    8. "Customer Service Department"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Boca Raton, FL
      Former Employee - Anonymous Employee in Boca Raton, FL

      I worked at NCCI Holdings full-time (More than 5 years)

      Pros

      Cafeteria, gym, daycare, dry cleaning on site.

      Cons

      Customer service jobs are on the low end of the pay scale which is difficult when the cost of living in South Florida is expensive. Many co-workers had second jobs in order to fill that gap.

    9. "Sr. Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Consultant in Boca Raton, FL
      Current Employee - Senior Consultant in Boca Raton, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at NCCI Holdings full-time (More than 8 years)

      Pros

      NCCI provides many opportunities to contribute to the team and to the organization. Employees can pursue many ways to develop. Lots of room for learning and growth. Fantastic benefits including telecommuting and great matching for 401K Plans.

      Cons

      The company is working on reducing silos by focusing on alignment and strategic planning. Leadership is getting better at communicating with staff.

      Advice to Management

      Revisit the Cascading System of Indicators to be more focused; get the employees involved in working on the issues.

    10. "Enjoying my job"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at NCCI Holdings full-time

      Pros

      Company is employee oriented, great benefits and pay.

      Cons

      There is always a personal con here or there, but nothing worth mentioning.

      Advice to Management

      Thank you for all the opportunities to advance my career.

    Showing 49 of 51 reviews
    Reset Filters