NCH Reviews | Glassdoor

NCH Reviews

Updated May 30, 2017
71 reviews

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71 Employee Reviews

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Pros
  • Good benefits with plenty of opportunity to excel (in 8 reviews)

  • Steady employment, with a lot of good people who work for the company (in 6 reviews)

Cons
  • very little career development, low pay (in 7 reviews)

  • company tends to be pretty old school and stuck in there ways (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "It depends on your department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Irving, TX
    Current Employee - Sales Representative in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NCH full-time (More than a year)

    Pros

    Probably the best part of working for NCH is the people. There are a vast amount of people that are there to build you up, motivate and help with a smile. I have gained many friends working here and do enjoy the little perks that are given for doing a good job.

    Cons

    Management really doesn't care about you doing good (besides little incentives) but if you slack even a little, your job will be threatened. There's practically no communication between departments and it's very difficult to be effecient and create good customer service in a timely manner. Some departments are treated as less than the others. For instance, we had Associate Appreciation Week and my direct manager sent everyone an email saying that we were not allowed to participate even though we are sales and are in fact an associate. Some departments do not get raises (like mine) and we really have zero room to grow.

    Advice to Management

    Work better on communication with other departments
    If a person works hard on a sale, do not give it to an outside sales rep(It's deflating and multiple people quit every year for this reason)
    Be fair, If you work hard then there should be room for advancement


  2. Helpful (2)

    "Living in the Last Century"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Administrator in Irving, TX
    Current Employee - Contract Administrator in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NCH full-time (More than a year)

    Pros

    Stable Company, Privately owned, Paid holidays, 401(k) contribute up to 3%, business-casual dress in most departments, on-site cafe

    Cons

    Low pay in most positions compared to industry standards, business runs in the past, dated environment, equipment & computers, very old-school daily business model, no annual review=no pay raise (only 3% cost of living, well below standard); management makes their own rules

    Advice to Management

    revamp the pay structure, spend serious money on the condition of the buildings and employee environment such as parking and elevator repairs

  3. Helpful (1)

    "Help Desk Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Analyst in Irving, TX
    Current Employee - Applications Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCH (More than a year)

    Pros

    Company Culture is really good

    Cons

    Salary is very low at NCH


  4. Helpful (2)

    "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator in Irving, TX
    Current Employee - Administrator in Irving, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at NCH full-time (More than 3 years)

    Pros

    Family atmosphere. They encourage nepotism. Company has been around since 1919.

    Cons

    They really don't care about you unless you're in sales and making $500K or more for the company each year.


  5. Helpful (1)

    "Comfortable!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Relaxed. Flexible. Family Oriented. No rushing.

    Cons

    No real room for growth. Pay is low.

    Advice to Management

    Pay people what they are worth.


  6. Helpful (3)

    "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative - Certified Labs in Irving, TX
    Current Employee - Sales Representative - Certified Labs in Irving, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at NCH full-time (More than 5 years)

    Pros

    Some of the people are great to work with.

    Cons

    No growth potential
    Extremely low pay
    They take advantage of employees
    1980's technology
    Upper management is lazy

    Advice to Management

    Get people in place that don't panic. Pay closer to market value.


  7. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCH full-time

    Pros

    Personable employees, Flexible schedule & Affordable Health Insurance

    Cons

    No clear career path plans and pay is at the lower end of the scale,

  8. "Excellent employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCH full-time

    Pros

    The people and the culture are amazing

    Cons

    The benefits are not great.

    Advice to Management

    Compare and challenge ins co for better benefits for employees


  9. Helpful (1)

    "Good Company with entry level pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technician in Fort Worth, TX
    Current Employee - IT Technician in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NCH (Less than a year)

    Pros

    Great atmosphere, great people to be surrounded by

    Cons

    Pay is bottom end for most positions

    Advice to Management

    Talented people tend to leave after a year or so for better salaries, it would be nice to build the company around some of them.


  10. "Good Employer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits
    Family Owned company
    Very flexible with hours, the team that you are on, etc
    Decent vacation

    Cons

    communication isn't always great between different parts of IT
    a a a a a a a a a a a a


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