NCI Agency Reviews | Glassdoor

NCI Agency Reviews

Updated March 29, 2017
21 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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NCI Agency General Manager Koen Gijsbers
Koen Gijsbers
8 Ratings

21 Employee Reviews

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  1. "Great Place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCI Agency full-time

    Pros

    Great team environment, and a wonderful place to work.

    Cons

    Change takes a long time to be completed.


  2. "Software product development and management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior C# ASP.NET Software Development Engineer in Wassenaar (Netherlands)
    Current Employee - Senior C# ASP.NET Software Development Engineer in Wassenaar (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NCI Agency (More than 10 years)

    Pros

    Stimulative professional work environment. New developments, innovation, commitment driven work place. Allows good benefits, holidays, salaries, famili allowances. Health insurencre provided

    Cons

    Demanding work place can be difficult to combine it with a good family life. Deliberate good planning is needed to find s good balance.

    Advice to Management

    More personalized goal settings


  3. Helpful (2)

    "Organization undervaluing and underestimating its own staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NCI Agency full-time (More than 5 years)

    Pros

    Only 3 months notice if you have enough and plan to leave. Good salary. Great, very professional, dedicated and devoted to work staff. International environment. Travel opportunity.

    Cons

    The saddest fact is how the Agency Higher Management is treating its own dedicated, devoted and highly professional staff. Undervaluation and underestimation causes low morale, high frustration, depression and complete demotivation. Lack of stability, fear of loosing job. Your performance does not matter at all, for higher management you're just a number on the list. Introduction, at all cost, of ITIL practises which simply does not work in Military organisation. Bureaucracy reached the ceiling. Under current management I would not recommend working for the Agency to my biggest enemy.

    Advice to Management

    Respect your staff, they're making your mission successful. Be grateful to your staff, Apologize for the harmful and wrongdoing decisions. Create stability and human working conditions.


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  5. Helpful (2)

    "Failed State - Stay Well Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NCI Agency full-time (More than 10 years)

    Pros

    You will suffer, commiserate and plan your escape with some highly educated, talented, but demotivated working level staff members. International environment very interesting.

    Cons

    Upper management is an absolute joke, comprised largely of cast-offs from national staffs, uninvested in the long-term success of the organisation. Never have I seen anything close to the current levels of dysfunction. The absolute contempt shown for staff is stunning. Should you be desperate enough to take a position, be prepared to be treated like a nappy (soiled upon and discarded). Visits to the HQ office will remove your will to live. Organization in an absolutely dire state.

    Advice to Management

    They're your employees - not your hostages.


  6. Helpful (2)

    "The barnacles are driving the boat"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NCI Agency (More than 5 years)

    Pros

    Great package in the form of diversity, international environment, challenges, pay, healthcare and being part of a team

    Cons

    Staff in constant fear of losingng their jobs
    Inefficient / disjointed / ineffective processes designed by committee
    Senior Management have no idea about the business and strangle the operational communities ability to function
    Finance manipulate the organisation to best suit finance
    The support services largely dictate and do not know what the word support means
    The outputs of reports is more important than serving the customer
    The list continues

    Advice to Management

    Wake up and start to value your exceptional workforce and focus on what best suits the customer not your egoes


  7. "Head Warehouse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brunssum (Netherlands)
    Former Employee - Anonymous Employee in Brunssum (Netherlands)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCI Agency full-time (More than 3 years)

    Pros

    Continuous Process Improvement and innovative ideas taken into consideration from all employees.

    Cons

    Eliminate single points of failure in key positions due to absence of certain employees.

    Advice to Management

    Hire employees with former corporate knowledge and technical skills with experience dealing in NATO.


  8. Helpful (1)

    "If you like a challenge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Mons, Hainaut (Belgium)
    Current Employee - Engineer in Mons, Hainaut (Belgium)
    Doesn't Recommend
    Neutral Outlook

    I have been working at NCI Agency full-time (More than 5 years)

    Pros

    Lots of work if you're a technical person.
    Opportunities to learn new things if you're in the right office.
    Location in the heart of Europe allows for plenty of travel opportunities for expats.
    A or higher B graded salary allows for a comfortable level of living at the agency location.

    Cons

    Immature processes.
    Highly political.
    Hands are tied by leadership, and the solution to every problem is more reporting.
    Once you're in, internal advancement is difficult in the current environment.

    Advice to Management

    In the agency the tail is wagging the dog. It requires visionary leadership who can effect meaningful change to the organisation, empowering the junior leaders to achieve great things. Instead of what is demonstrated, the feeding and expanding the bureaucratic side to the point the engine rooms are starting to starve.


  9. "Challenging times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NCI Agency full-time

    Pros

    Talented staff, fast pace environment

    Cons

    Challenging times, as the organization going though change process


  10. Helpful (1)

    "Garbage Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Officer in Mons, Hainaut (Belgium)
    Current Employee - Staff Officer in Mons, Hainaut (Belgium)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NCI Agency full-time (More than 3 years)

    Pros

    You get to support amazing organizations in NATO (ACT/ACO/etc...) and work in some really cool places.

    Cons

    - Leadership (GM to the Directors) is garbage!!! They focus so much time on building metrics that brief well to supervisory board that it takes away from the real focus...supporting our customers!

    - ITIL-based company to these guys simply means using some phrases because we ARE NOT ITIL

    - Performance Management is a JOKE! Putting a hard line quota on percentages of who gets top-tier rating, 2nd, 3rd, etc... is completely absurd!

    Advice to Management

    STOP creating new metrics, trust your supervisors to accurately grade their personnel, and ITIL is pretty simple if anyone in Building Z even know what it actually stands for!


  11. Helpful (1)

    "Brief review of working at NCIA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Scientist in Haag (Netherlands)
    Former Employee - Senior Scientist in Haag (Netherlands)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Interesting work
    Good training and support
    Many technical challenges

    Cons

    Highly political
    Very little long term direction

    Advice to Management

    Stop the constant game changing and structure changing.


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