NCO Financial Reviews in Charlotte, NC | Glassdoor

NCO Financial Charlotte Reviews

4 reviews

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Charlotte, NC Area

2.9
StarStarStarStarStar
Recommend to a friend
Approve of CEO
NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
1 Rating

4 Employee Reviews

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Pros
Cons
  • Upper management did not have effective communication with middle management (in 11 reviews)

  • Terrible pay, little room for advancement (in 6 reviews)

More Pros and Cons

  1. "Fair Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Trainer/Supervisor in Charlotte, NC
    Former Employee - Sales Trainer/Supervisor in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCO Financial (Less than a year)

    Pros

    Fair salary, responable expectations, Relaxed atmosphere

    Cons

    Contracted Vendor, did not provide needed safeware. A lot of waiting.

    Advice to Management

    None


  2. "My experience working at NCO-Charlotte (iTunes) was unpleasant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Email Customer Service in Charlotte, NC
    Former Employee - Email Customer Service in Charlotte, NC
    Doesn't Recommend

    I worked at NCO Financial full-time (More than a year)

    Pros

    Shift bids are held often. Benefits available after a short amount of time. Good place for advancement of women.

    Cons

    Seniority not considered when promoting/advancing. District Managers not open to solving problems on a case by case basis. Confidential information made to employee reporting lines (whistleblower) made public and informer's name revealed. Behavioral issues not addressed when reported. Benefits expensive.

  3. Helpful (1)

    "Terrible work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support I in Charlotte, NC
    Former Employee - Technical Support I in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NCO Financial full-time (More than a year)

    Pros

    Got to work with Apple and learn about Apple products

    Cons

    Poor management
    Blatant age discrimination
    Blatant favortism
    Unrealistic expectations across the board

    Advice to Management

    Do not discrimanate based on age. While you think you are fooling people, when no one in management is over 25 it is obvious what is going on.


  4. "Unstructured and Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MobileMe Advisor in Charlotte, NC
    Former Employee - MobileMe Advisor in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Can not think of anything really positive with the company. It exposes you to call center experience and Apple products.

    Cons

    Unstructured. Promotions not based on merit but friendship with management. HR doesn't address complaints. No room for advancement. No confidentially.

    Advice to Management

    Management need to take notice of the complaints by the advisors. There is no stability with the company. Everyone is out for the next person. Its a shame that an advisor can not like another advisor and make up lies to end employment. Wouldn't recommend anyone to work for this company.


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