NCO Financial Reviews | Glassdoor

NCO Financial Reviews

Updated August 8, 2017
183 reviews

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2.5
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NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
30 Ratings

183 Employee Reviews

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Pros
Cons
  • Upper management did not have effective communication with middle management (in 11 reviews)

  • Terrible pay, little room for advancement (in 6 reviews)

More Pros and Cons

  1. "Yay"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Just a wonderful company miss it

    Cons

    Cannot think of anything bad to say


  2. "good company got a lot experience and learned leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Collector in Mendota Heights, MN
    Former Employee - Debt Collector in Mendota Heights, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCO Financial full-time (More than 5 years)

    Pros

    just keep in mind the job works so so do you

    Cons

    clients was hard to keep

    Advice to Management

    when coming there know as a manager you have to work hard

  3. "Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great training and very knowledgeable

    Cons

    Time zones to work with

    Advice to Management

    Good leadership


  4. "customer service reoresentative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in North Charleston, SC
    Former Employee - Customer Service Representative in North Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCO Financial part-time (More than 10 years)

    Pros

    I loved helping the sprint customers there with pyments and arrangements and troubleshooting cell phones

    Cons

    i dont remember any other than we were not given retirement benefits.

    Advice to Management

    Continue to do what you are doing for the benefit of your employees. thank you


  5. "manager"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at NCO Financial full-time (Less than a year)

    Pros

    Made lots of money and meet great people. Leadership values

    Cons

    closed down, compliants no money


  6. "Best company to work for with excellent bonus structure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader/Collection Specialist/Customer Service in McDonough, GA
    Former Employee - Team Leader/Collection Specialist/Customer Service in McDonough, GA
    Recommends

    I worked at NCO Financial (More than 8 years)

    Pros

    opportunities to grow with the company

    Cons

    The office close down in 2014

    Advice to Management

    I was a Team Lead and has room to grow.


  7. "CSR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Montgomery, AL
    Former Employee - Anonymous Employee in Montgomery, AL

    I worked at NCO Financial (More than a year)

    Pros

    The pros of this employer were that they had great benefits, hours were 40 or better and the customer service was excellent.

    Cons

    The cons of this employer were that the company could provide each employee uniform for a better outlook for the company.

  8. "collection manager/ division manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Division Manager/Collections Supervisor in Norcross, GA
    Former Employee - Division Manager/Collections Supervisor in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NCO Financial full-time (More than 5 years)

    Pros

    Very positive work environment, great group of people. Extensive knowledge of credit claims and collections

    Cons

    I learned a lot with this group of people.. Nothing negative to states.

    Advice to Management

    Continue to strive for excellence


  9. "a phone job, no stress or pressure"

    StarStarStarStarStar
    Former Employee - Collections Representative in Montreal, QC (Canada)
    Former Employee - Collections Representative in Montreal, QC (Canada)

    I worked at NCO Financial full-time (Less than a year)

    Pros

    very good company and managment as well

    Cons

    11 to 12$ per hour, not for men jobs, its for women


  10. "it a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    working from home was the best part

    Cons

    i hate the shift it was 2-10

    Advice to Management

    non


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