NCO Financial Systems Reviews

Updated Jan 17, 2019

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2.4
42%
Recommend to a Friend
53%
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Cons
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Horsham, PA
    Recommends
    Neutral Outlook

    I worked at NCO Financial Systems

    Pros

    Dynamic company with the drive to grow.

    Cons

    Founders sold to private equity firm.

  2. "Great company to work for!!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative in Aberdeen, MD
    Recommends
    Positive Outlook

    I worked at NCO Financial Systems for more than 5 years

    Pros

    I loved working for NCO.

    Cons

    Nothing that I can think of.

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  3. "The worse inviroment possible!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I worked at NCO Financial Systems

    Pros

    Bonus were ok that's about it.

    Cons

    The worse company to work for. Bad benefits management was uneducated no college background. Worked at NCO for 16 years, just horrible experience.

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  4. "Loved Being An Advocate Fof Those In Need"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Eligbility Patient Specialist/Patient Advocate in Las Vegas, NV
    Recommends
    Positive Outlook

    I worked at NCO Financial Systems

    Pros

    I loved working for NCO Financial EPALS in Las Vegas, NV because I loved being an advocate for those in need. As a Patient Eligibility Specialist/Patient Advocate NCO gave me the opportunity to use my skills and experience to be a service to individuals and families who needed medical service and coverage. I especially enjoyed working with my team. For 6 years I worked for NCO and wished there was room to grow within the company.

    Cons

    The only issue I had working for NCO is that it was hard to get noticed even after 6 years of being one of the top reps. In the current work environment it's tough to get recognition for promotional opportunities or just some token for a great job.

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  5. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative 
    Recommends

    I have been working at NCO Financial Systems

    Pros

    Great company to work for Flexible managment. Hectic at times usually at month end. Would recommend to friends and family great place to learn and grow

    Cons

    No real cons to mention

  6. "An sub-par experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Payroll Administrator in Getzville, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at NCO Financial Systems

    Pros

    Pleasant co-workers, learning opportunities, clean environment

    Cons

    Management concern for employees minimal, micro-managing

  7. "Employment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Collector II in Concord, NC
    Recommends
    Negative Outlook

    I worked at NCO Financial Systems for more than 5 years

    Pros

    Pay is hrly plus bonus. money is easy to make depending on the type of debt you are collecting on.

    Cons

    benefits were not great.

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  8. "Flexible"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Collector in Pittsburgh, PA
    Recommends

    I worked at NCO Financial Systems part-time for more than a year

    Pros

    Very flexible and easy going

    Cons

    Lots of he said she said things

  9. "Collector"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Collector in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at NCO Financial Systems

    Pros

    Good commission every month if you hit your goal.

    Cons

    Unrealistic expectations when it comes to calling consumers. You had to say everything correctly, Too easy to make one little mistake and get written up for it. Very stressful. Good money, but always feel like your job is on the liine every day.

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  10. "Management was awful, little chance of moving up."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NCO Financial Systems full-time for more than 3 years

    Pros

    The people you work with and even the supervisors are all great people.

    Cons

    Constantly being yelled at and threatened by customers, managers having one department doing another department's work. Almost zero chance for promotion.

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