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NCQA Reviews

13 reviews

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4.0
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Margaret E. O'Kane
5 Ratings

13 Employee Reviews

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  1. Helpful (2)

    "Team work makes it dream working company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Washington, DC
    Current Employee - Assistant Manager in Washington, DC
    Recommends
    Positive Outlook

    I have been working at NCQA full-time (More than 5 years)

    Pros

    Great place to work & a family place!

    Cons

    Work hard and play hard...


  2. "Happy Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends

    I worked at NCQA full-time (More than 5 years)

    Pros

    Entrepreneurial, fast paced, innovative, mission-driven, smart staff, impressive CEO

    Cons

    does not partner well with others;

  3. Helpful (1)

    "A decent place to work that has the potential to be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Approves of CEO

    I have been working at NCQA full-time (More than 3 years)

    Pros

    Employees are hard working and are passionate about NCQA's mission. The company is striving to become a "great place to work". The offices are well maintained and there is a pleasant atmosphere. Every employee is eligible for an annual incentive which seems unique for a non-profit.

    Cons

    NCQA has some outdated internal policies and management. Baby boomer management struggles to embrace the needs of a changing millennial workforce. There is also a widespread intolerance for error and downward communication can at times be sharp/disrespectful.


  4. "Good place to work, great friendships made, limited career growth, leadership stale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development Manager in Washington, DC
    Current Employee - Product Development Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NCQA full-time (More than 5 years)

    Pros

    Flexible schedule/Work from home. PTO great for employees there over 5 years. Meet great people.

    Cons

    Limited career growth, new hires earn more than employees who have are promoted internally (usually have to apply to get promoted rather than be given the recognition)

    Advice to Management

    Leadership needs to change, think outside the box, invest in developers resources, stop manual work.


  5. "Positive experience at NCQA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process in Washington, DC
    Former Employee - Process in Washington, DC
    Recommends
    Neutral Outlook

    I worked at NCQA full-time (More than a year)

    Pros

    Take care of employees, benefits

    Cons

    Salary a bit lower than market but it is a non-profit.

    Advice to Management

    None, well run.


  6. "Great, low stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends

    Pros

    It was a great place to learn about the industry, low stress job

    Cons

    The department I was in seemed a bit segregated from rest of the company.

    Advice to Management

    None


  7. "Good place to work. Salary could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends

    Pros

    Nice and friendly environment. Flexible timings and WFH options.

    Cons

    Salary could be better when compare to other orgs.

    Advice to Management

    Listen to employees also.

  8. Helpful (2)

    "NCQA - A good company working to become great"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Washington, DC
    Current Employee - Manager in Washington, DC
    Recommends

    Pros

    People that work at NCQA, mission, benefits

    Cons

    workload, decreased time off for new hires

    Advice to Management

    You all are very smart but need to work on your relationship skills


  9. "Health Care Analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to start and get experience, hard working staff

    Cons

    Sharp learning curve, upper management on too many projects

    NCQA Response

    Sep 12, 2016 – Human Resources

    NCQA allows many opportunities for people entering the health care world to learn about the system, and most of all, about how quality of health care can be improved. Through accreditation and... More


  10. Helpful (4)

    "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Leadership Team here really is stacked with brilliant people. Although each of them have very different management styles, and run their departments very differently, I genuinely believe that each of them are invested in their employees.

    The content of work lends itself to a somewhat sink-or-swim environment, but anyone can succeed here if they commit to learning (albeit sometimes at a breakneck pace). The upshot to this is that NCQA is a powerful brand to have on your resume if you want to continue in the health care space - many people cash out and get high paying jobs at health plans, consulting firms, IT vendors, etc.

    I would recommend the company to just about anybody but if you are interviewing here, try and get the maximum possible information about the style and expectations of the department.

    Cons

    Middle management is extremely hit or miss (I think this is largely a consequence of terrible promotion policies). My manager is quite literally the best I've ever worked for but just next door to him is a manger who's completely devoid of interpersonal skills.

    Working for the right people here can get you maximum exposure and visibility - unfortunately, it's likely that your opportunities are directly tied to the quality of your supervisor.

    Advice to Management

    Some of the internal policies really are atrocious - promotions, office allocations, PMP ratings... None of them are commensurate with work ethic or effort, nor are they used to incentivize better performance.

    I wouldn't call this favoritism. I'd just call it poor decision-making by middle management, who often just point to the COO with "well, that's the direction we've been given." Perhaps if leadership re-oriented these elements so that employees felt they had achievable goals/targets to reach things like promotions, they might see less bitterness within and across departments.


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