NCR Reviews in Duluth, GA | Glassdoor

NCR Duluth Reviews

Updated August 31, 2017
205 reviews

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Duluth, GA

2.7
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NCR Chairman, President & CEO Bill Nuti
Bill Nuti
130 Ratings

205 Employee Reviews

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  1. "Business Operations Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NCR full-time (More than 3 years)

    Pros

    Decent pay, benefits were okay, flexibility to be away from office for family when needed.

    Cons

    Micro managing, lack of management responsibility, inconsistent policies regarding who can work from home (every department is different).

    Advice to Management

    Listen more to your employees.


  2. "Okay at best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Customer Engineer in Duluth, GA
    Current Contractor - Customer Engineer in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NCR as a contractor (More than a year)

    Pros

    Good pay most of the time.
    40+ hours a week.
    Overtime typical.

    Cons

    Always traveling.
    They do not consider geography of locations, travel time frames, etc.
    Likely you will not get a break, lunch time, etc., depending on what you are doing.
    Major lack of sleep due to constant traveling.
    Major lack of eating due to constant traveling.
    Huge miles on personal vehicle, they refuse to provide vehicles despite them being GPS'd.
    Pay very very low mileage rate ($0.23/mi) that result in costing you money for gasoline overall. To say nothing about covering wear and tear on your vehicle.
    Lack of foresight, responsibility, skill, and other crucial business ideology.
    Majorly outdated technology. Most of what I seen was from the 1980s.
    Lack of trust in contracted employees with handling or ordering parts.
    Lack of common sense.
    Lack in communication.
    Can only work for them 1 year as contractor before you must take 3 months off and then be rehired in again.
    Lie about reasoning for not hiring.
    Complain they don't have enough technicians, but do not hire any permanently.

    Advice to Management

    Hire good contractors on permanently. Don't try to avoid taxes and health insurance costs by cutting off good employees to save a buck, so that you don't have to hire them on... only later to complain things aren't done right or not done. Use common sense. Business should be common sense. If you don't have common sense... then quit your job. Allow contractors to use company vehicles or pay IRS recommended mileage rates. The cars have GPS and insurance.

  3. Helpful (4)

    "IT Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Duluth, GA
    Current Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at NCR full-time (Less than a year)

    Pros

    *salary and benefits are good- depends on what dept. you're in.
    *Location of office - Duluth
    *If you are gay, lesbian,transgender NCR was voted 2017 Best Places to Work for LGBT equality

    Cons

    *Work culture is pathetic - people look unhappy and paranoid about losing their jobs,
    *The Shared Values, sound good and look good on paper, but definitely not practiced
    *30 year good ol boy team needs to go;
    Senior Executive leadership is toxic - berating, yelling, belittling, manage by intimidation. supposedly to make people accountable
    *No work life balance, very little flexibility
    *Mgmt. is interested in reporting and numbers rather than allowing employees to do their jobs and caring about customers. A lot of micromanaging
    **Not flexible or supportive of telecommuting - some areas are more so
    *Moving to mid-town so everyone can be together to collaborate
    * Poor communication across the board

    Advice to Management

    Bring in people that know how to build a software company and get rid of all the good ol boys that have been there way too long.
    Feels like a very disconnected company, a lot of work needs to be done.


  4. Helpful (3)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Duluth, GA
    Current Employee - Analyst in Duluth, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at NCR full-time (More than 10 years)

    Pros

    Large, innovative company with a flexible work environment.

    Cons

    Benefits are average
    Not a friendly or social workplace
    Poor employee retention
    Sales leaders sound more like drill sargents than leaders
    Little communication shared across the company or within teams
    Quarterly layoffs
    Many well-paying jobs going overseas (Europe, India)
    Having to work with overseas teams is challenging with language barriers and different time zones

    Advice to Management

    Weed out the bad managers. Employee retention is a big problem.


  5. Helpful (2)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Duluth, GA
    Former Employee - Account Executive in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NCR full-time (More than 3 years)

    Pros

    Great banking customers that respect the NCR brand.

    Cons

    Professional Services is not supportive after the sale.

    Advice to Management

    Add support for sales with PS


  6. Helpful (3)

    "Java team lead"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Java Team Lead in Duluth, GA
    Former Employee - Java Team Lead in Duluth, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NCR full-time (Less than a year)

    Pros

    nice people, decent work conditions, albeit a bit outdated.

    Cons

    Management can quickly derail your career with no protection from HR. Also, be aware of age discrimination. And when interviewing for an IT position make sure you fully understand who you will be working for/with since NCR employs a number of consulting firms.

    Advice to Management

    need to de-layer. HR needs to look out for individuals, not Management.


  7. "MIS Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Duluth, GA
    Current Intern - Anonymous Intern in Duluth, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NCR as an intern (Less than a year)

    Pros

    The company has a surprisingly casual culture.

    Cons

    Most of the actual development is offshored.

  8. Helpful (5)

    "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Duluth, GA
    Former Employee - Anonymous Employee in Duluth, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NCR full-time (More than 5 years)

    Pros

    If you are recent college grad or from India, you'll easily get a job there.

    Cons

    There are too many to mention. Good Ole Boy system of doing things. It's not about what you now..rather it's who you know. doesn't matter if you've got talent or Experience. You could know nothing but, if you are in-line with their conservative, Right -Wing, old school views. You'll be fine. The company isn't very diverse at all. Women and Minorities (besides Indian) shouldn't bother applying. You'll never get a promotion or get good projects to advance your career.Not forward thinking. Pay is Horrible. This place is a career killer. Recent College Grad hires..I suggest gaining a bit of experience and then MOVE ON! Most Employees there are VERY rude and Unhappy people. Not a pleasant work environment AT ALL.

    Advice to Management

    Remove all of the Nepotism and Good Ole' Boy networks.


  9. Helpful (6)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Duluth, GA
    Former Employee - Director in Duluth, GA
    Doesn't Recommend
    Disapproves of CEO

    I worked at NCR full-time (More than 5 years)

    Pros

    Lots of opportunities to make a change

    Cons

    Too much cost cutting, not focusing on the client, too large

    Advice to Management

    Reduce sr leadership bonus structure, hire more workers, remember customers come first and our services need help, improve healthcare immediately


  10. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Duluth, GA
    Current Contractor - Anonymous Contractor in Duluth, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at NCR as a contractor (More than 10 years)

    Pros

    Extreme level of communication from the leadership team.

    Cons

    Minimal room for advancement throughout the company.

    Advice to Management

    Passionate about everything I do at work and home. My innovativeness is above par. I hold very high standards to ensure jobs are completed on time with attention to detail. I will be an asset to any organization.


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