NCR Reviews | Glassdoor

NCR Reviews

Updated August 18, 2017
1,972 reviews

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3.0
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NCR Chairman, President & CEO Bill Nuti
Bill Nuti
1,162 Ratings

1,972 Employee Reviews

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Pros
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More Pros and Cons

  1. "The NCR roller coaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at NCR full-time (More than 10 years)

    Pros

    Fantastic training (circa 1976-1980) unfortunately long gone now. Good pay at times. Opportunity to make a pile of money on NCR stock (again 1980's) not now.

    Cons

    Six bosses in the last 16 months of employment, each with his own "idea" of how business should be done. One step forward and two steps back management of the sales group. No continuity or faith in the decision makers.

    Advice to Management

    Make a plan and stick to it.


  2. "Good job, Bad Progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst
    Current Employee - IT Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NCR full-time (More than 3 years)

    Pros

    The position lets me do what I want when I want as long as my work gets done.
    Manager always open to new ideas.
    Pay is great
    Benefits are great
    Teammate are great

    Cons

    Manager is always too busy to handle an issue that requires their input.
    Little to no supervision on tasks (your kinda thrown to the wolves on some tasks).
    Other coworkers outside of team are kind of overbearing.
    Promotion rate in certain positions are slow or nonexistent.
    Are able to move to other teams, but your team may be stagnant, progression wise.

  3. "Logistics cordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NCR full-time

    Pros

    Good work life balance, good working environment.

    Cons

    Little growth opportunities , more emphasis given to quantity of work rather than quality work.


  4. Helpful (1)

    "Infrastructure Problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NCR full-time

    Pros

    Good people, trying to get younger

    Cons

    Problems with manufacturing, logistics and support leads to unhappy customers


  5. "I like it"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NCR full-time

    Pros

    Nice People to work with

    Cons

    Nothing really I can think of


  6. "ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR full-time

    Pros

    lots of work to do

    Cons

    zero opportunity for promotion to Director level or above

    Advice to Management

    dont stay too long


  7. Helpful (1)

    "Management, training, and Internal conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Engineer II
    Current Employee - Customer Engineer II
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NCR full-time (More than 3 years)

    Pros

    Working with so very many different types of equipment and environments makes the job never boring.

    Benefits are on par or slightly above most.

    Retirement options are good with the one caveat being you must be employed
    until the 1st of the next year to receive a 401k match.

    The HSA offered is adequate and the $1000 deposit to the HSA by the company on a yearly basis helps offset the cost of the insurance.

    The amount of classes available in the online training is sufficient to become trained and be familiar with almost every device the company services.

    Cons

    NCR has a poor track record of not paying people for taking on additional work, or adding additional skill sets.

    The company does not keep employees on a level playing field for compensation.

    Bonuses were a stated benefit which has not occurred once in nearly 5 years.

    Management is not known for taking the advice of anyone underneath them.

    Training has been moved primarily to an online work environment.

    As a CE, techs are scattered or often spread too thin over a large area.

    The expectation of having 2 days off a week is more times than not a fantasy.

    Raises are not guaranteed, nor considered, unless "exceptional" productivity is maintained (which these guidelines are constantly in the air without any clarification available).

    Advice to Management

    The benefit package offered by the company is attractive, but not being compensated for learning more about the equipment and customers we serve is quite detrimental to the internal morale of employees.

    A system to increase your wages (or earn points or other internal time etc) based on skill sets available for the company to use would be beneficial.

    Making the weekend a "thing" again would be a good morale booster as well.

  8. "Customer Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Engineer in Phila, PA
    Former Employee - Customer Engineer in Phila, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NCR (More than 10 years)

    Pros

    Good upward career opportunities.

    Cons

    Life & work balance is an issue.

    Advice to Management

    You are running too lean.


  9. Helpful (1)

    "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at NCR full-time (More than 5 years)

    Pros

    There is always something new to do.

    Cons

    There is always something new to do. Because there is always a crisis. Poor engineering and lack of executive management focus on "the one thing" prevent everyone below them from executing. When 14 things are important, nothing is.

    Advice to Management

    Focus on engineering good products that don't break so you don't have to spend inordinate amounts of time reacting and fixing.


  10. "Professional Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NCR full-time (More than 3 years)

    Pros

    Exciting work onsite at customer site

    Cons

    Remote from the off shore development team requires a lot of coordination


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