NCS Reviews | Glassdoor

NCS Reviews

Updated December 16, 2017
444 reviews

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2.8
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NCS CEO Chia Wee Boon
Chia Wee Boon
165 Ratings

444 Employee Reviews

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  1. "Good for fresh grads to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at NCS full-time

    Pros

    Good Bonus during mid-year and year end

    Cons

    Low base pay per annum


  2. "PIC/DCS Infor Specialist III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Specialist in Iowa City, IA
    Former Employee - Information Specialist in Iowa City, IA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at NCS full-time (More than a year)

    Pros

    Good pay, and positive work environment.

    Cons

    Ridged break schedule, high call volume and difficult data base management systems.

    Advice to Management

    Allow employees to take more breaks from the phone, and offer more contests, with worth while prizes.

  3. Helpful (4)

    "Victim of fraud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nothing good literally worst experience i have ever had so far, do not trust their online job posts as remote jobs

    Cons

    I was a victim of fraud of this company and my bank closed my bank account because of them might not being directly them but they used all their company info

    NCS Response

    Jun 26, 2017 – NCS Director of HR

    We take a serious view on frauds especially if our name has been misused. Please contact us directly if you want to pursue this.


  4. Helpful (5)

    "Great colleagues; rigid management style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NCS full-time

    Pros

    - I enjoyed working with my coworkers in the same department; they were kind and helpful all the times.
    - Decent benefits for a Singaporean company.
    - Good 9 to 5 jobs for family-oriented workers.
    - Decent CSR programs that allowed you to give back to the society.
    - Decent pay rise.

    Cons

    - The sales teams could be overly aggressive and they would do anything to close their sales if the legal department did not stop them.
    - Do not expect too much bonus increase.
    - Rigid, conservative and old-fashioned management style (very much the opposite of Google).
    - The management team was reluctant to accept proposal for changes.
    - Work could be quite mundane and less challenging.

    Advice to Management

    I hope the company has moved forward to new practices and policies in managing the company. To thrive in the tech industry, you have attract young and brilliant brains by undergoing major reform in the company. You should be more willing to accept proposal for changes instead of maintaining the status quo.

    NCS Response

    May 4, 2017 – NCS Director of HR

    Glad to know that you enjoyed a good relationship with your co-workers while you were with the company. Thanks for the valuable advice too – indeed, we are a “works in progress”. All the best in... More


  5. Helpful (2)

    "Company like a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NCS full-time (More than a year)

    Pros

    Excellent working atmosphere
    Nice and supportive boss

    Cons

    HQ is in charge of everything.

    NCS Response

    Aug 25, 2016 – NCS Director of HR

    Glad to know that you have a good manager and that you have enjoyed an excellent working atmosphere. Sorry to note that you have since left our employment. We wish you all the best in your future... More


  6. Helpful (31)

    "7 BADs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Central, SC
    Current Employee - Anonymous Employee in Central, SC
    Doesn't Recommend

    Pros

    Wonderful peers to work with.

    Cons

    1) No allowed to take AL/ Child-care Leave / parental care leave. . . although it is our entitlement
    2) Forced to buy a phone and line so that the Director can contact on weekends without subsidy
    3) Company values hung on wall differ from reality
    4) Management cannot plan properly for annual routine exercise that ended- up employees working till midnight and sometimes till 2am
    5) A lot of unknown, unseen, unwritten protocols beyond policies
    6) So many meetings with nothing much conclusive
    7) Lack of communication but full of threats

    Advice to Management

    You are happy with such high turnover?


  7. Helpful (5)

    "NCS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodland Hills, CA
    Former Employee - Anonymous Employee in Woodland Hills, CA

    I worked at NCS full-time (More than 5 years)

    Pros

    It is a good and stable company

    Cons

    Career growth is kinda slow

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits from the company

    Cons

    Pay and compensations may be better.

    Advice to Management

    No advice


  9. "data entry"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Citra, FL
    Former Employee - Anonymous Employee in Citra, FL

    I worked at NCS (Less than a year)

    Pros

    good company to work for

    Cons

    must enter at least 300 data entry forms per day


  10. "Good start for new grad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good start for new grad

    Cons

    A little busy if you need more free time


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