NETSCOUT Reviews | Glassdoor

NETSCOUT Reviews

Updated April 27, 2017
132 reviews

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132 Employee Reviews

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Pros
  • Good work culture and proper work life balance (in 11 reviews)

  • Employees are given the chance to voice their opinion and work culture is very good (in 10 reviews)

Cons
  • Work life balance is poor as a result of these two factors (in 5 reviews)

  • The company wants to grow but there is no growth path for support employees (in 4 reviews)

More Pros and Cons

  1. "Sales Consultant"

    Star Star Star Star Star
    Current Employee - Applications Engineer III in Richardson, TX
    Current Employee - Applications Engineer III in Richardson, TX
    Approves of CEO

    I have been working at NETSCOUT full-time (More than a year)

    Pros

    Some great folks work here

    Cons

    Not much upward opportunity, it seems

    Advice to Management

    None


  2. Helpful (2)

    "Guardians"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Westford, MA
    Former Employee - Technical Support in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NETSCOUT full-time (More than 8 years)

    Pros

    Very stable environment with positive long-term growth over the past 30 years. No one normally leaves the company for another position cause the benefits are good and company is stable.

    Cons

    BIG sized company now through all the acquisitions over the years that some folks get lost in the numbers. As noted above, no one leaves so growth opportunities are there, but limited.

    Advice to Management

    Nothing...doing great


  3. "TAC Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAC Associate Engineer in Westford, MA
    Current Employee - TAC Associate Engineer in Westford, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NETSCOUT (More than a year)

    Pros

    Good work Culture
    Freedom to learn new things with no time restraints

    Cons

    Work will be little monotonous over a period of time


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  5. Helpful (3)

    "truecall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berkeley, CA
    Current Employee - Anonymous Employee in Berkeley, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at NETSCOUT full-time (More than a year)

    Pros

    Still getting projects and paying the bills.

    Cons

    I work in a startup acquired by a company that Netscout acquired earlier this year. It went to hell after Netscout's acquisition.

    Netscout management team does not know the limit of the tool but keeps writing blank checks to customers to get as many deals in as possible, no matter how unfeasible the requirements are. They kept asking employees to make empty promises to customers about features that our engineering team will never be able to deliver. Field engineers are left to suffer from unable to deliver.

    Even worse, the pricing is getting ridiculously low by Netscout management team, as compared to the pricing our original management team would fight for. Why would the management team cut throat if Netscout is already the biggest player in network measurement? Why we employees doing good software be treated like cheap labour?

    Advice to Management

    Do not use your out-of-day hardware thinking to manage software. Know your product, or not touch it at all so as not to ruin it.


  6. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Westford, MA
    Former Employee - Intern in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly, Everyone willing to help, Able to choose tasks, Free icecream on Wednesdays

    Cons

    Only Intern, Cubicle layout so feel a bit distanced at times

    Advice to Management

    Have a more engaging internship program. Create teambonding events.


  7. "intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Santa Clara, CA
    Former Employee - Intern in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NETSCOUT (Less than a year)

    Pros

    Good work culture.
    great team to work with

    Cons

    did not see any cons


  8. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Westford, MA
    Current Employee - Manager in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NETSCOUT full-time (More than 10 years)

    Pros

    Entrepreneurial atmosphere. "Lean but now mean". Flex-time. Great benefits. Feel empowered. If you see something that needs to be done or a better way to do it, go for it and you will be rewarded. Great people. Very little attrition. Profitable, stable company.

    Cons

    This is a benign dictatorship, no democracy here. You need to be able to live with senior management overriding your decisions. You will wear multiple hats.

    Advice to Management

    I have little advice to offer senior management. I think they are doing a great job. I would recommend periodic communication of the company status and direction in the market.


  9. "Netacout Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manufacturing Engineer in Gardner, MA
    Former Employee - Senior Manufacturing Engineer in Gardner, MA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at NETSCOUT (Less than a year)

    Pros

    Treats employees well, stable workplace environment

    Cons

    Having difficulties marketing its products.


  10. "Software Engineer II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in India, PA
    Former Employee - Software Engineer in India, PA
    Recommends
    Positive Outlook

    I worked at NETSCOUT full-time (More than 3 years)

    Pros

    - One of the most employee friendly companies in Pune
    - Work from home option available
    - The company has not just survived, but also flourished since it's establishment (30 years back).
    - Regular updates on company's overall performance, new decisions make every employee more secure
    - Free lunch :)

    Cons

    - Relatively small company, in terms of strength, which is good as well.

    Advice to Management

    They know what they are doing.


  11. "Network Performance Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alliance Partner Manager in Westford, MA
    Former Employee - Alliance Partner Manager in Westford, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NETSCOUT (More than 10 years)

    Pros

    Good benefits, proven technology in enterprise market

    Cons

    engineer led company with minimal focus on sales & marketing to grow


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