NEXON America Reviews

Pros

- Constantly adding perks to keep up with competitors - When COVID19 hit, the Company responded quickly and had everyone WFH before the lockdown. Company also provided constant communication. -Knowing Korean is not needed - everyone has English proficiency. The Company also offer(ed) on-site English for Second Language learners and Korean classes for those who were interested!

Cons

- Everyone is working hard, but all towards a good cause of one day having another hit that is not Maplestory - Nexon is constantly being compared to Western Gaming Companies, when it should be compared to others in its niche

Pros

Work with great video game titles.

Cons

Management team has a lack of vision for growth

Pros

good company that was good

Cons

mediocore pay that was mediocre

Pros

Everything is organized and streamlined

Cons

Will get bored with the work style and not much innovation happening there

Pros

most co-workers were nice. very easy to share your no-life work life together pay is decent compared to other eastern developers and publishers

Cons

absolutely zero work balance, be prepared to work 10-14hr days, and be available at all times if you are not Korean the chances of upward mobility are limited micro-management is an Olympic sport here office politics more complex than game of thrones communications between teams are poor, and information is often left to the last minute the work motto is they don't tell you what not to do until you've done it, and then expect you to have known not to do it all along

Pros

Very many pros! 1.Work is very easy. Copy and Paste same answers from templates provided on 99% of the player complaints, or account ban review 2. Never actually have to investigate any issues. Just saying we are looking into it, or telling the players that it is fixed are sufficient. Unless, issues make it to Reddit, then we have to pretend to try. 3.No actual liabilities! For every support ticket we answer, we can change the names and titles, pretending to be a different person answering players' support tickets. 4. Great incentive. Company itself doesn't pay much, but we can get paid a lot of money by unbanning falsely banned accounts from players. Some of the accounts were hacking in game, but Nexon doesn't care at all, since they rely on their "Auto-ban" system which triggers a lot of false bans, so all accounts can just be unbanned without going under any review. Easy money.

Cons

Some big cons. 1. A lot of works can be automated through messaging bots, but the company wants actual people answering all the support tickets with "copy and paste" response for some reason. 2. Work seems meaningless since we can't actually help people who needs help, as we are told to just answer all support tickets with copy and paste answer. 3. Too much work. We are actually team of myself, that I pretend to be many different people by answering all support tickets with different names. 4.Occasionally gets doxxed. Some of the players know where I live, and know all the cons that I mentioned. No support from the company to help me.

Pros

My co-workers are great to work with, the data infrastructure is well built and maintained, and the management listens to us when we say we need additional tools and services. The pay is solid for the role as well. Nexon treats its workers well, even during work-from-home.

Cons

Nexon is a large company based in Korea. Therefore, in Nexon America, you can feel a little distant from the primary decision-makers, and nearly all large decisions must pass through them.

Pros

- Great and talented people! So far, everyone that I've spoken to have been friendly and approachable - Healthy work/life balance. I am giving the autonomy and trust to manage my workload. I feel comfortable to bring up to my team if I felt stretched thin - Supportive and caring team. I noticed that achievements, both big and small, have been celebrated and acknowledged by my manager, dept. head, and colleagues - Management is receptive to feedback - There are regular business updates from management - I received opportunities to take on projects to improve my skills - Fun, casual and respectful workplace

Cons

A dog-friendly office would be a nice perk to have

Pros

very friendly culture and team. often, you will find a handful of mean and nasty coworkers in any company, yes, there are some that are immature and inexperienced, but for the most part, all are good natured and want to do well. Company has been trying very hard over the past few years to provide more and more for us and listen to feedback.

Cons

inexperienced leadership in some pockets of the company. many of the leaders are home grown and lack a diverse perspective or still behave like they did years ago. mgmt should spend some time to self-reflect and strive to improve

Pros

Great culture and benefits especially for women

Cons

Depends on the team, but some devs have strict culture