NEXON Reviews | Glassdoor

NEXON Reviews

Updated March 20, 2017
69 reviews

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US - All Cities Full-time Part-time

2.3
Star Star Star Star Star
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Owen Mahoney
5 Ratings

69 Employee Reviews

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Pros
  • The work environment will be a little easier if you're Korean or know how to speak in Korean (in 9 reviews)

  • Lots of cool perks, such as basketball court, food, etc (in 8 reviews)

Cons
  • Work/life balance as well as the system if promotions (in 8 reviews)

  • Low salary against huge revenue (in 8 reviews)

More Pros and Cons

  1. "10/10"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NEXON full-time (More than 3 years)

    Pros

    Fun laid back environment.
    Great People.
    Great location and office.
    Fun games.

    If you relate to the companies goals and work 110% and come in smiling you will love it here.

    Cons

    Honestly have no complaints, I believe if anyone that is unhappy with their job did not try hard enough to be happy at their job. This being said sure there are hard times but you have to go above and beyond to be successful.

    Advice to Management

    Don't stop believing.


  2. "Amaving people but sometimes laking in game quality."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NEXON full-time

    Pros

    Some amazing talented people working side by side.

    Cons

    QA has been an issue in the past.

    Advice to Management

    Focus more on the product quality and game experience and the customers will follow.


  3. Helpful (7)

    "Management Getting Worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at NEXON full-time (More than a year)

    Pros

    There are good/talented people.

    Cons

    New CEO(General manager?) is not quite capable of doing this job. A lot of people are leaving and i can see why.

    Lower salary compring to other companies

    Advice to Management

    Few steps back and see the big picture.


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  5. Helpful (2)

    "Just Don't"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook

    I worked at NEXON full-time

    Pros

    - used to have free happy hour
    - good benefits

    Cons

    - High turnover: budget Cut / Laid off for most departments
    - Low Pay
    - Too much internal politics
    - no room for growth

    Advice to Management

    Implement a 360 degree review process and better evaluate your people asset. Listen to others instead of being fixated with the old method.


  6. Helpful (5)

    "Bad management and sub part games"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    People are nice. There used to be happy hour events every 2 weeks but that hasn't happened in awhile. Benefits are good

    Cons

    New president causing major upheaval. Recent cuts to almost all departments with no sense of future proofing for crunch later down the line. Most of management are incompetent and have no idea what they are doing. Many departments are so caught up with how they operate with themselves that they don't play nice with other departments which causes rushed low quality work, bad communication, stress for no reason, and confusion.
    Most positions are paid much lower than many places in the industry.
    Games are all sub part. One of the latest games released is actually a decade old in Korea. Parent company has no idea how to run live games in western market, relying on obvious borderline scam like microtransaction schemes.
    Also, hard to move up the ladder without working way harder than your best effort as your peak best effort is expected by default at all times.
    Work life balance is terrible.

    Advice to Management

    None. Wouldn't listen anyway.


  7. Helpful (10)

    "run away and never look back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NEXON full-time

    Pros

    Nice perks
    - Monthly Free Lunch
    - Sometimes Free Beer
    - Basketball Court (belongs to building not Nexon)

    Cons

    Everything else is bad about Nexon. Unless you're ready for your job to be kissing up to specific people in management I advise to avoid this place like the plague. It rarely matters how well you do in the company, if you're not "in" with the right group of people you're not going to move up. Sadly because of this the right people are not in management. The company is known for setting up people to fail who do not follow the wishes of management, even if what management is doing is a bad idea. The company is constantly in organizational shifts, and due to this most employees are in on the joke that every 6 months Nexon will change. Making it in the western market could be easy for this company, if they actually focus on trying to make it here. There is a lot of talent and potential here, but it's wasted because the company seems to only want certain people to succeed.

    People in the company are currently leaving in droves to look for better opportunities and for a company that will actually appreciate them.

    Advice to Management

    You should listen to other ideas, rather than agreeing with each other on everything. You can't expect to succeed doing the same things that have been done for years. Focus on employees that are actually working hard, rather than your group of friends.


  8. Helpful (8)

    "A place to go to if you have no dreams and are looking for an easy job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in El Segundo, CA
    Current Employee - Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    Great people across all departments. Flexible hours. Good location.

    Cons

    Company is too cheap to pay to clean floors, refill soap in the bathrooms. Extreme racism towards non-Koreans. No actual experience developing or publishing western games. Most of the leadership, operations team do not speak fluent english, which is embarrassing and frustrating when trying to work with western studios.

    Advice to Management

    If you want to succeed in the west, learn to adapt to different cultures, and trust the people you've hired.


  9. Helpful (5)

    "Too Bureaucratic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in El Segundo, CA
    Former Employee - Production Coordinator in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NEXON full-time (More than a year)

    Pros

    Got my foot in the door working in online games production. Some of the employees are pretty cool, but a lot of "lifers". The company was trying to go through a "Western Renaissance" while I was there, focusing on developing western games and exporting back to asia. Doesn't seem to have worked out, last I heard the parent company (HQ in JP) is reappointing more Korean leadership. They've been down that road before... With the products they're pushing and the developers they have falling apart, I don't see a lot of growth potential for the company.

    This was strictly the PC division in El Segundo, btw. Can't speak to the Emeryville mobile location.

    Cons

    On a personal level,they rarely seem to promote from within. The structure felt too hierarchical and political for a normal worker to rise. Once you realize that those HR performance review things are a load of BS, you'll start looking elsewhere.

    Advice to Management

    Don't get pigeon holed in PC and mobile. Western core gamers are on console and steam... Embrace those markets!


  10. Helpful (10)

    "Look Elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Happy hours with free beer every 2 weeks.
    Newly remodeled office.
    Some genuinely fantastic people work here.

    Cons

    Nexon America has some talented people that really try their best to succeed in the western market. Some of my best memories and greatest learnings have come from my time at Nexon America, and I will always be grateful for that. However in the end, the company has simply failed in its objectives of profitability, employee retention, and engagement with western players.

    The chief problem is a lack of support and adaptability from the Korean overseas parent company. The parent company refuses to adapt to western standards of gameplay, art, customer experience, culture, and managerial style. Everything required for a company to succeed in the western marketplace is either ignored or mishandled largely due to ignorance of the market. While the company has hired experienced western employees in an attempt to correct this, the input from such employees is often ignored or overruled by Korean management. This has resulted in employees on all levels becoming heavily disenfranchised.

    The past 2 months have seen most of the executives resign (all of these executives were experienced westerners). The entire marketing department resigned (again, westerners). Valuable employees in various other key positions have been resigning throughout the company for months, and many remaining employees are job hunting.

    Nexon America has also developed a poor reputation within the industry. I have personally experienced numerous professional contacts express negative views of Nexon America. Many of my fellow Nexon employees have reported hearing the same from their professional networks as well. Please be aware that you run a potential risk of damaging your professional reputation by accepting a job with this company.

    Advice to Management

    Giving advice to the remaining upper management is unfortunately a fools errand.


  11. Helpful (5)

    "think carefully"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NEXON full-time

    Pros

    good learning experience ina big area of the gaming industry - online. You may or may not be asked to do more that what you were hired for - depending on who or dept you work for. there are some great manager s and execs who super care about the dorection of the company and fight the good fight. The company has really tried to change over the last couple years and the CEO is pretty strong on new games which is exciting. Some great policies like unlimited vacation,is nice and always hopeful on bonus - but not so far. Really nice new building, great new stuff and helps us get together once in while.

    Cons

    there are always 2 straight up camps - openly waring for control. it makes it hard for the little guy to move through the company - unless you work for the right guy (Korean). Get used to hearing that you are "never as good/experienced" as the Kreans" though - no matter your history or past or what you do for Nexon. No bonus's but everyone works really hard - for YEARS - but we always hear how rich the head corporation is :( no understanding of our side of issues from the Korean devs - we just have to jump when they call. every problem is our problem.

    Advice to Management

    decide what you want to be when you grow up and then stick to it or at least, don't always blame us when things don't go the way they are supposed to.



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