NEXON Reviews | Glassdoor

NEXON Reviews

Updated July 17, 2018
56 reviews

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2.4
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Owen Mahoney
11 Ratings

56 Employee Reviews

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Pros
  • "Casual and fun work environment, creative space, nice and interesting coworkers, caring managers, approachable and attentive Facilities & HR team" (in 12 reviews)

  • "Great people across all departments" (in 12 reviews)

Cons
  • "MapleStory is a death sentence for your work/life balance" (in 11 reviews)

  • "Not much room for growth, difficult to keep your passion up" (in 6 reviews)

More Pros and Cons

  1. Helpful (3)

    "Localization Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Localization Coordinator in El Segundo, CA
    Former Employee - Localization Coordinator in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NEXON full-time (More than a year)

    Pros

    Free beer during town hall meetings
    Coworkers were good
    Best manager I've ever worked for

    Cons

    Pay is low but the benefits make up for it


  2. "Decent place to work for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at NEXON full-time (More than a year)

    Pros

    Easy enough job to understand and maintain. It really isn't difficult to do the job you are hired for.

    Cons

    Publisher. Not a lot of room, if any, for promotion or career growth. You will stagnate after a while if your desire is to move up in the company or obtain another position.

  3. Helpful (8)

    "A lost office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in El Segundo, CA
    Current Employee - Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    Free lunch once per month.
    Occasionally, HR allows people to go home before 5pm (e.g., before Christmas holiday)
    Rare opportunity to learn how NOT to publish games in the West

    Cons

    Micro-management is the preferred style
    Retrograde treatment of employees
    Bed bug infestations several times per year
    Korean language skills necessary to stay informed
    History of very weak products

    Advice to Management

    Please please stop scaring all the good talent away.


  4. Helpful (7)

    "Very weak leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NEXON full-time (More than 3 years)

    Pros

    Not enough to mention here.

    Cons

    Managers are selected because of tenure or because they don't really want to pay a real manager.

    Advice to Management

    Hire real managers, not just give the job to anybody.


  5. Helpful (7)

    "Good place to learn things, if you make it into the inner circle, you're golden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Live Game Production in El Segundo, CA
    Former Employee - Live Game Production in El Segundo, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at NEXON full-time (More than 3 years)

    Pros

    - Some of the best co-workers one could ask for
    - You learned a lot from colleagues that were willing to teach
    - Free food on last Fridays of the month

    Cons

    - Serious cases of Nepotism
    - If you weren't in the inner circle, you weren't moving up
    - Quality workers got laid off, robot managers that don't understand video games got promoted

    Advice to Management

    - Listen to your employees, since they still play video games and understand the market better than any spreadsheets will tell you
    - 360* reviews are a must if you wish to improve your management style
    - Stop making decisions based on numbers and go with what is actually fun and has potential to make money
    - Break away from the old-school mentality where I will only talk to managers and my title makes me your superior
    - Focus more on employee retention and player retention will come naturally
    - Its not always about money


  6. Helpful (14)

    "Dirty office, out of touch management, cutting enjoyable activities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    People are great.
    You're working on games.

    Cons

    HR is power hungry and doesn't want the company to continue doing things they don't think are "fun" (Happy hour, holiday party, Star Wars screening, etc.).
    Half the "perks" are gone. No more happy hour, no language classes, no quarterly town halls.
    It doesn't "feel" like a game studio. It's dead quiet, aside from some teams, half the company doesn't game.
    The games Nexon makes are super lackluster, unoriginal, and cash-grabby
    Work-life balance isn't great.
    BED BUGS! There are bed bugs in the office. Have been for months.
    No room for upward mobility. There is a very strict time guideline for when you can be promoted, even if you moved laterally from another company.
    You rarely get the opportunity to socialize outside of your team.
    Very cliquey. If you aren't "in" with the right people, you're going to have a bad time.
    Salaries are pitifully low.
    Everything is dictated by the mothership in Korea.

    Advice to Management

    Get people in charge of the major departments who are actual gamers. This is a game studio, we shouldn't be discouraged from having fun at work. Go to Blizzard, Riot, or any other "competitor" and see what the office feels like. Stop making it so corporate.
    HR needs to actually do their jobs and communicate when there are things going on like bed bugs in the office for half a year. Instead they stay quiet and take long lunches while on company time.
    Stop cutting the enjoyable things at the office.


  7. "Associate Manager Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager Operations in El Segundo, CA
    Former Employee - Associate Manager Operations in El Segundo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NEXON full-time (More than 5 years)

    Pros

    The people that I worked with on a daily basis were fantastic, both eager to learn and help when needed.

    Cons

    Constantly shifting focus and management.

  8. Helpful (3)

    "Constant change in strategy, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NEXON full-time (More than 3 years)

    Pros

    - Mostly nice co-workers
    - Great location in El Segundo close to restaurants
    - Casual dress code
    - Playing video games is part of the culture
    - Subsidized Korean language classes

    Cons

    - Unprofessional and nasty Head of HR (she has since left the company)
    - Scapegoating culture
    - Low salaries, no stock for non-upper management employees
    - Few skills growth opportunities
    - Teams disempowered by meddling from upper management

    Advice to Management

    Hire employees whose expertise you can trust instead of getting involved in every level of decision-making. Hire a people-centric Head of HR.


  9. Helpful (5)

    "Overall good company and fun experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NEXON full-time (Less than a year)

    Pros

    I mostly enjoyed my time at Nexon. As a full-time employee (I can’t speak for temps), compensation and benefits were all adequate. Workload was reasonable, culture was relaxed and casual with people playing games, and the workspace and facilities are better than most places I’ve worked. For me, it was generally a pleasant environment for day-to-day work.

    Cons

    There are a lot of issues with Nexon depending on who you ask, since things vary widely between departments. You’ll find some departments where people are mostly happy and friends with each other, and next to them you can find a department struggling with personal conflicts, or workload issues, or organizational problems, etc.

    I think prospective employees should talk to people in that department to find out what it’s really like. Don’t rely on HR or Managers to give you the whole story.

    Advice to Management

    For upper management and HR, I recommend them to keep doing what they started in 2017: getting lots of feedback from employees on how things are going. This idea started off well at the beginning of the year, but then noticeably lost steam.

    It’s important to reach out to individual employees and do a pulse-check to find out what’s making them happy or unhappy. Either you’ll initiate this conversation, or they will when they give their 2-week notice. I think you know which scenario happens more often right now.


  10. Helpful (5)

    "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in El Segundo, CA
    Current Employee - Anonymous Employee in El Segundo, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    -Majority of people are competent and friendly
    -Benefits/Perks
    -Easy-going vibe
    -Nice office / location (but the traffic is bad)

    Cons

    -Politics (I work in a safe haven where everything is cool, but I hear rumors)
    -Management tries to make the work culture more Asian: old fashioned and strict
    -Nexon America doesn't have much power over Nexon Korea, so it can be very frustrating for people who are passionate about games
    -Underwhelming salary

    Advice to Management

    -Communication. Most intelligent people can hear through sugar-coated horse crap quite easily. It's a huge demotivator and it also makes us not trust you. Try your best to make NxK understand and direct the company to cater to the Western market. Read Console Wars


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