NEXON Reviews | Glassdoor

NEXON Reviews

Updated April 26, 2017
72 reviews

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US - All Cities Full-time Part-time

72 Employee Reviews

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Pros
  • Lots of cool perks, such as basketball court, food, etc (in 8 reviews)

  • Great people across all departments (in 8 reviews)

Cons
  • Work/life balance as well as the system if promotions (in 8 reviews)

  • No room for growth from customer support (in 6 reviews)

More Pros and Cons

  1. Helpful (13)

    "A place to go to if you have no dreams and are looking for an easy job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in El Segundo, CA
    Current Employee - Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    Great people across all departments. Flexible hours. Good location.

    Cons

    Company is too cheap to pay to clean floors, refill soap in the bathrooms. Extreme racism towards non-Koreans. No actual experience developing or publishing western games. Most of the leadership, operations team do not speak fluent english, which is embarrassing and frustrating when trying to work with western studios.

    Advice to Management

    If you want to succeed in the west, learn to adapt to different cultures, and trust the people you've hired.


  2. Helpful (11)

    "Look Elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Happy hours with free beer every 2 weeks.
    Newly remodeled office.
    Some genuinely fantastic people work here.

    Cons

    Nexon America has some talented people that really try their best to succeed in the western market. Some of my best memories and greatest learnings have come from my time at Nexon America, and I will always be grateful for that. However in the end, the company has simply failed in its objectives of profitability, employee retention, and engagement with western players.

    The chief problem is a lack of support and adaptability from the Korean overseas parent company. The parent company refuses to adapt to western standards of gameplay, art, customer experience, culture, and managerial style. Everything required for a company to succeed in the western marketplace is either ignored or mishandled largely due to ignorance of the market. While the company has hired experienced western employees in an attempt to correct this, the input from such employees is often ignored or overruled by Korean management. This has resulted in employees on all levels becoming heavily disenfranchised.

    The past 2 months have seen most of the executives resign (all of these executives were experienced westerners). The entire marketing department resigned (again, westerners). Valuable employees in various other key positions have been resigning throughout the company for months, and many remaining employees are job hunting.

    Nexon America has also developed a poor reputation within the industry. I have personally experienced numerous professional contacts express negative views of Nexon America. Many of my fellow Nexon employees have reported hearing the same from their professional networks as well. Please be aware that you run a potential risk of damaging your professional reputation by accepting a job with this company.

    Advice to Management

    Giving advice to the remaining upper management is unfortunately a fools errand.


  3. Helpful (6)

    "Too Bureaucratic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in El Segundo, CA
    Former Employee - Production Coordinator in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NEXON full-time (More than a year)

    Pros

    Got my foot in the door working in online games production. Some of the employees are pretty cool, but a lot of "lifers". The company was trying to go through a "Western Renaissance" while I was there, focusing on developing western games and exporting back to asia. Doesn't seem to have worked out, last I heard the parent company (HQ in JP) is reappointing more Korean leadership. They've been down that road before... With the products they're pushing and the developers they have falling apart, I don't see a lot of growth potential for the company.

    This was strictly the PC division in El Segundo, btw. Can't speak to the Emeryville mobile location.

    Cons

    On a personal level,they rarely seem to promote from within. The structure felt too hierarchical and political for a normal worker to rise. Once you realize that those HR performance review things are a load of BS, you'll start looking elsewhere.

    Advice to Management

    Don't get pigeon holed in PC and mobile. Western core gamers are on console and steam... Embrace those markets!


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  5. Helpful (6)

    "think carefully"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NEXON full-time

    Pros

    good learning experience ina big area of the gaming industry - online. You may or may not be asked to do more that what you were hired for - depending on who or dept you work for. there are some great manager s and execs who super care about the dorection of the company and fight the good fight. The company has really tried to change over the last couple years and the CEO is pretty strong on new games which is exciting. Some great policies like unlimited vacation,is nice and always hopeful on bonus - but not so far. Really nice new building, great new stuff and helps us get together once in while.

    Cons

    there are always 2 straight up camps - openly waring for control. it makes it hard for the little guy to move through the company - unless you work for the right guy (Korean). Get used to hearing that you are "never as good/experienced" as the Kreans" though - no matter your history or past or what you do for Nexon. No bonus's but everyone works really hard - for YEARS - but we always hear how rich the head corporation is :( no understanding of our side of issues from the Korean devs - we just have to jump when they call. every problem is our problem.

    Advice to Management

    decide what you want to be when you grow up and then stick to it or at least, don't always blame us when things don't go the way they are supposed to.


  6. Helpful (3)

    "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at NEXON full-time

    Pros

    You get to play a game for work.

    Cons

    Low salary. You don't get the time to rest or chat with other workers. There isn't really training period. You will have to learn most of the things by yourself, which is difficult.

    Advice to Management

    If you don't have knowledge of game or IT, this will be a difficult job.


  7. Helpful (4)

    "Review from the trenches"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Perks are nice, there is happy hour every 2 weeks, once a month there is catering, most of the workers are friendly, easy to move up if you love your job and do well. Global CEO is a gamer and will take the time to chat with you. Semi lenient environment sometimes, so silliness can ensue. Expense reimbursement are nice for those who take trains or buses and pay for OT meals (OT happens often).

    Cons

    No time for life outside of work, they don't negotiate enough with devs, wrong people for the wrong jobs, Compensation is incredibly low...

    Advice to Management

    1. Remind the Korean Devopers that many of Korean ideas don't work here in the US... Take hold of the product and make better decisions to drive games in our western market.
    2. Stop allowing employees to take positions that they cannot follow through with.... There are too many instances of people in a position that they cannot do or don't do well.
    3. Pay everyone more, not just the execs and engineers. Everyone works tirelessly and doesn't get the pay that they deserve in the QA departments. QA is probably the most important step to having "quality titles" yet the pay is much lower than standard pay for QA.


  8. Helpful (2)

    "Nexon"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits are nice, and the people are a lot of fun.

    Cons

    Nexon is a large but slow moving ship.


  9. Helpful (5)

    "Terrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of cool perks, such as basketball court, food, etc.

    Cons

    Just about everything else is terrible


  10. Helpful (3)

    "IT work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at NEXON (More than 3 years)

    Pros

    Big IT infrastructure. Good experience. Learning a lot high volume of traffic.

    Cons

    Hard to balance work and life.


  11. Helpful (8)

    "If you like company restructures, you'll love nexon"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at NEXON full-time (More than 5 years)

    Pros

    Some really fun games to work on.
    Great location in El Segundo
    C.E.O seems passionate
    Happy hour twice a month

    Cons

    The company hasn't made money in 4 years. so no bonus
    Since its made no money, don't expect any real perks
    They are constantly restructuring

    Advice to Management

    Maybe there wouldn't be such high crazy turn over if you paid more competitively, and spent some $ on your employees. Its cool were getting more games, but I haven't gotten a raise is 4 years, yet was above expectations each review.


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