NEXON Reviews | Glassdoor

NEXON Reviews

Updated August 15, 2017
83 reviews

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83 Employee Reviews

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Pros
Cons
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More Pros and Cons

  1. "Amaving people but sometimes laking in game quality."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NEXON full-time

    Pros

    Some amazing talented people working side by side.

    Cons

    QA has been an issue in the past.

    Advice to Management

    Focus more on the product quality and game experience and the customers will follow.


  2. Helpful (13)

    "run away and never look back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NEXON full-time

    Pros

    Nice perks
    - Monthly Free Lunch
    - Sometimes Free Beer
    - Basketball Court (belongs to building not Nexon)

    Cons

    Everything else is bad about Nexon. Unless you're ready for your job to be kissing up to specific people in management I advise to avoid this place like the plague. It rarely matters how well you do in the company, if you're not "in" with the right group of people you're not going to move up. Sadly because of this the right people are not in management. The company is known for setting up people to fail who do not follow the wishes of management, even if what management is doing is a bad idea. The company is constantly in organizational shifts, and due to this most employees are in on the joke that every 6 months Nexon will change. Making it in the western market could be easy for this company, if they actually focus on trying to make it here. There is a lot of talent and potential here, but it's wasted because the company seems to only want certain people to succeed.

    People in the company are currently leaving in droves to look for better opportunities and for a company that will actually appreciate them.

    Advice to Management

    You should listen to other ideas, rather than agreeing with each other on everything. You can't expect to succeed doing the same things that have been done for years. Focus on employees that are actually working hard, rather than your group of friends.

  3. Helpful (15)

    "A place to go to if you have no dreams and are looking for an easy job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in El Segundo, CA
    Current Employee - Manager in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NEXON full-time (More than a year)

    Pros

    Great people across all departments. Flexible hours. Good location.

    Cons

    Company is too cheap to pay to clean floors, refill soap in the bathrooms. Extreme racism towards non-Koreans. No actual experience developing or publishing western games. Most of the leadership, operations team do not speak fluent english, which is embarrassing and frustrating when trying to work with western studios.

    Advice to Management

    If you want to succeed in the west, learn to adapt to different cultures, and trust the people you've hired.


  4. Helpful (11)

    "Look Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Happy hours with free beer every 2 weeks.
    Newly remodeled office.
    Some genuinely fantastic people work here.

    Cons

    Nexon America has some talented people that really try their best to succeed in the western market. Some of my best memories and greatest learnings have come from my time at Nexon America, and I will always be grateful for that. However in the end, the company has simply failed in its objectives of profitability, employee retention, and engagement with western players.

    The chief problem is a lack of support and adaptability from the Korean overseas parent company. The parent company refuses to adapt to western standards of gameplay, art, customer experience, culture, and managerial style. Everything required for a company to succeed in the western marketplace is either ignored or mishandled largely due to ignorance of the market. While the company has hired experienced western employees in an attempt to correct this, the input from such employees is often ignored or overruled by Korean management. This has resulted in employees on all levels becoming heavily disenfranchised.

    The past 2 months have seen most of the executives resign (all of these executives were experienced westerners). The entire marketing department resigned (again, westerners). Valuable employees in various other key positions have been resigning throughout the company for months, and many remaining employees are job hunting.

    Nexon America has also developed a poor reputation within the industry. I have personally experienced numerous professional contacts express negative views of Nexon America. Many of my fellow Nexon employees have reported hearing the same from their professional networks as well. Please be aware that you run a potential risk of damaging your professional reputation by accepting a job with this company.

    Advice to Management

    Giving advice to the remaining upper management is unfortunately a fools errand.


  5. Helpful (7)

    "Too Bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Coordinator in El Segundo, CA
    Former Employee - Production Coordinator in El Segundo, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NEXON full-time (More than a year)

    Pros

    Got my foot in the door working in online games production. Some of the employees are pretty cool, but a lot of "lifers". The company was trying to go through a "Western Renaissance" while I was there, focusing on developing western games and exporting back to asia. Doesn't seem to have worked out, last I heard the parent company (HQ in JP) is reappointing more Korean leadership. They've been down that road before... With the products they're pushing and the developers they have falling apart, I don't see a lot of growth potential for the company.

    This was strictly the PC division in El Segundo, btw. Can't speak to the Emeryville mobile location.

    Cons

    On a personal level,they rarely seem to promote from within. The structure felt too hierarchical and political for a normal worker to rise. Once you realize that those HR performance review things are a load of BS, you'll start looking elsewhere.

    Advice to Management

    Don't get pigeon holed in PC and mobile. Western core gamers are on console and steam... Embrace those markets!


  6. Helpful (3)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at NEXON full-time

    Pros

    You get to play a game for work.

    Cons

    Low salary. You don't get the time to rest or chat with other workers. There isn't really training period. You will have to learn most of the things by yourself, which is difficult.

    Advice to Management

    If you don't have knowledge of game or IT, this will be a difficult job.


  7. Helpful (4)

    "Review from the trenches"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Perks are nice, there is happy hour every 2 weeks, once a month there is catering, most of the workers are friendly, easy to move up if you love your job and do well. Global CEO is a gamer and will take the time to chat with you. Semi lenient environment sometimes, so silliness can ensue. Expense reimbursement are nice for those who take trains or buses and pay for OT meals (OT happens often).

    Cons

    No time for life outside of work, they don't negotiate enough with devs, wrong people for the wrong jobs, Compensation is incredibly low...

    Advice to Management

    1. Remind the Korean Devopers that many of Korean ideas don't work here in the US... Take hold of the product and make better decisions to drive games in our western market.
    2. Stop allowing employees to take positions that they cannot follow through with.... There are too many instances of people in a position that they cannot do or don't do well.
    3. Pay everyone more, not just the execs and engineers. Everyone works tirelessly and doesn't get the pay that they deserve in the QA departments. QA is probably the most important step to having "quality titles" yet the pay is much lower than standard pay for QA.

  8. Helpful (2)

    "Nexon"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits are nice, and the people are a lot of fun.

    Cons

    Nexon is a large but slow moving ship.


  9. Helpful (5)

    "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of cool perks, such as basketball court, food, etc.

    Cons

    Just about everything else is terrible


  10. Helpful (3)

    "IT work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at NEXON (More than 3 years)

    Pros

    Big IT infrastructure. Good experience. Learning a lot high volume of traffic.

    Cons

    Hard to balance work and life.


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