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NEXT Employee Reviews about "pay"
Updated May 30, 2023
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Full-time, Part-time
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Found 5,550 of over 6K reviews
59% Recommend to a Friend
61% Approve of CEO
Found 1,293 of over 6K reviews
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Recommend to a Friend
Approve of CEO
Simon Wolfson
1,449 Ratings
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Top Review Highlights by Sentiment
Pros
- "I worked in the Woking store and all the staff were friendly and easy to work with." (in 451 reviews)
- "I worked with really nice people which is why my experience at next has been so great." (in 281 reviews)
Cons
- "As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" (in 451 reviews)
- "The managers that I have had are not great to work with and are exceptionally rude." (in 297 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of NEXT and is not affected by filters.
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Reviews about "pay"
Return to all Reviews- Former Employee, more than 5 years★★★★★
Pros
easy to swap shifts on the portal
Cons
pay isn't great and you would get put in for shifts you couldn't do all the time
Continue reading - Former Temporary Employee★★★★★
Next sales assistant
May 17, 2020 - Anonymous Temporary Employee in Norwich, EnglandRecommendCEO ApprovalBusiness OutlookPros
Close staff members - nice environment to work in
Cons
Pay for temporary staff and have to work long hours during Christmas and Easter and leading up to summer sale
- Former Employee★★★★★
Pros
Staff have great rapour and excellent working relationships that mean the poor working environment and terribly selfish management are bareable. Good recent strides in technology used within certain graded branches. Rapour on each individual department from sales assistant to floor manager excellent. Above that, non-existent
Cons
Senior management is non-existent and their workload is minimal for maximum rewards. Blame game played against floor managers, as senior management cant take responsiblity or refuse too. Workload balance is unreasonable and also non negiotable. Pay is exceptionally poor compared to market rivals and the way staff are managed as a number rather than a partner is also evident. This is clear in fortnighyly bonus figures which show popr customer service refleced from the hierarchy downwards.
Continue reading - Former Employee, more than 1 year★★★★★
Good Company if you know what you're getting into
Aug 7, 2019 - Retail Sales Associate in Leeds, EnglandRecommendCEO ApprovalBusiness OutlookPros
Level of work is good however the pay scale is somewhat on the lower scale.
Cons
Lower end of pay and you have to be committed to work bad hours over sale periods
Continue reading - Current Employee, less than 1 year★★★★★
Terrible place
Jan 19, 2022 - Sales Consultant in Southampton, EnglandRecommendCEO ApprovalBusiness OutlookPros
Didn’t work there long enough for any
Cons
Management are horrible. No point working here if you’re under 21 as the pay is terrible you’re better off at Primark
Hi there, we appreciate your feedback regarding pay, and will pass this on to the HR team. Thanks!
- Former Employee, more than 3 years★★★★★
Pros
Discount, friendly customers, nice enough staff
Cons
No organisation regarding packing orders and had to take on extra duties with no pay increase
- Current Employee, more than 1 year★★★★★
Pros
Discount, sales and staff shop
Cons
They do not pay for sickness if you have worked less than 12 months and their pay is terrible
Continue reading - Former Employee★★★★★
Pros
25% discount and 75% uniform allowance (have to pay the other 25%) can offer and take shift on the NEP
Cons
sale prep and sale hours can be very unsociable and stressful with no extra pay. Expected to work all of Christmas Eve, Boxing Day, NYE & NYD so don't really get to enjoy the festive time of year. Not really praised for the effort all the employees put into making sale run smoothly. Communication skills with managers isn't always good, given too many jobs to concentrate on customers
- Current Employee, more than 5 years★★★★★
Pros
Nice people. Good seasonal transfers
Cons
Low pay for the expectations (including working on Boxing day and other Sales without a choice)
- Former Employee, more than 5 years★★★★★
Pros
Extra hours were always available
Cons
Not good to staff and working a lot to try and get a decent monthly pay
NEXT Response
Hey, thanks for the review. Great to see you have taken advantage of our Online Shift Portal. This welcomes our people in in-store more opportunities to gain additional hours, swap shifts, and work flexibly. This is one of the many benefits our teams have enjoyed this coming year. Regarding pay, as a business, we follow the Government recommend statutory guidelines. We'd recommend any queries that can be made with HR or your line manager.
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