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NEXT

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NEXT

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NEXT Employee Reviews about "people"

Updated Jun 2, 2023

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Found 5,550 of over 6K reviews
3.5
59% Recommend to a Friend
NEXT CEO Simon Wolfson
61% Approve of CEO

Found 706 of over 6K reviews

3.5
59%
Recommend to a Friend
61%
Approve of CEO
NEXT CEO Simon Wolfson
Simon Wolfson
1,449 Ratings

What people are saying about NEXT

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Top Review Highlights by Sentiment

Pros
  • "I worked in the Woking store and all the staff were friendly and easy to work with.(in 449 reviews)
  • "I worked with really nice people which is why my experience at next has been so great.(in 277 reviews)
  • "Flexible hours and easy to get shifts swapped(in 236 reviews)
  • "Helpful and friendly colleagues(in 210 reviews)
  • "Good benefits and great to work for(in 92 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of NEXT and is not affected by filters.

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Reviews about "people"

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706
  1. 3.0
    Current Employee, more than 1 year

    social place to wokr

    Oct 16, 2018 - Sales Consultant in Hayes, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    you can make some great friends

    Cons

    management changes a lot and some times they are good and sometimes the people are bad

    Be the first to find this review helpful
  2. 2.0
    Former Employee

    Nice people to work with company how ever not so nice

    Nov 6, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The team you work with

    Cons

    Top management never happy everything is about results and managing people who do the smallest things wrong . Some managers don't even know the names of the staff that work in store , I've seen regional managers make manager and staff cry .

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  4. 4.0
    Current Employee

    Working at next

    Jan 10, 2016 - Team Coach in Merry Hill, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good bonus's / rewards Shifts are put on market place for people to select meaning everyone has a fair chance getting extra hours Supportive colleagues

    Cons

    Ridiculous hours especially over Christmas period - the 5 am sale Favouritism and no fair selection process regarding promotions

    Continue reading
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  5. 5.0
    Current Employee

    Good

    Mar 11, 2016 - Sales Consultant in Grantham, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working at next. The people I work for are all friendly and it's like an extended family. The managers are also lovely and will help you as much as they can with anything. I love being able to do different jobs as well. I am contracted to work on the shop floor but also help with delivery and parcels. You are kept up to date with training whenever something changes. There's so many skills you can learn and different jobs to do.

    Cons

    Working so mcuh over Christmas and not having a Christmas. Especially when you have young children. Shame it's not like other companies where you work Christmas eve OR boxing not both. Also how the working wardrobe is done and the full amount of what you buy is taken off your allowance including the 25% you are paying for. The 25% you pay shouldn't be taken off your allowance.

    Continue reading
    1 person found this review helpful
  6. 3.0
    Former Employee, more than 3 years

    Bang Average - People good bad wages

    Jan 3, 2020 - Sales Assistant in London, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are normally fun in each location and I got away with being late a lot

    Cons

    Wage are horrific. People get caught up in gossip etc and I dont believe they really ever paid e my overtime

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    NEXT Response

    Internal Recruiter

    Thank you your review. It is great to hear you got on with your team and that your managers had trust in you. Our salaries are reviewed regularly and are competitive to other retailers in our industry. Please feel free to discuss your wages with our payroll department so that we can confirm that your overtime has been paid.

  7. 3.0
    Current Employee, more than 10 years

    Hard work and getting harder!

    Sep 7, 2018 - Sales Manager in Manchester, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some lovely people to work with Incredibly motivated Managers 25% discount Uniform allowance

    Cons

    Fewer staff expected to maintain high levels of customer service Steady reduction of terms and conditions e.g. no extra pay for bank holidays (even Boxing day), no extra pay for Sunday working Compulsory to work Boxing day and other holiday times such as around easter No consideration of flexible working for managers. Staff can swap shifts on line. insufficient time allowed to train new starters Very flat management structure after several years of restructuring making it difficult for people to progress Productivity rates extremely high in some stores leading to stressed out staff with little job satisfaction

    Continue reading
    1 person found this review helpful
  8. 2.0
    Current Employee

    Stay well away

    Sep 12, 2016 - Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to meet some nice people and make some lifetime friends as well as a lot of enemies. There are flexible working hours which suit students or those with commitments i.e. families

    Cons

    Where do I start? Next have been so insensitive with health issues that I have had. Issues which I could seek legal advice against the company, which I haven't. I spoke to management many times about the issue, including area managers who dealt with it once and once alone. There were times I was left crying on the shop floor. But was still given long shifts and late night shifts which would involve lots of heavy lifting - all stuff my surgeons have specifically asked me not to do. Management at my store were very rude, speaking down to me a lot of the time. There has been reports also of times where they have been able to over-ride the system and make sure that we are paid less for overtime we do. I have also been dragged down the stairs by my arm by one of the managers at my store.

    Continue reading
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  9. 5.0
    Current Employee, less than 1 year

    Brilliant! Couldn't have asked for a better job!

    Dec 2, 2015 - Retail Sales Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - I learnt so much about retail as well as the delivery process - I had an amazing experience working - The people who work at my store are incredibly kind and they helped me so much when i first started working

    Cons

    - would like a bit of a longer break! - a little higher pay for over 18's. i currently earn 6.80ph but would have liked at least 8.50

    Continue reading
    3 people found this review helpful
  10. 5.0
    Former Contractor, more than 3 years

    Sale assistant

    Feb 4, 2016 - Sales Assistant in Grimsby, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people you work with are amazing and you fell happy at work actually enjoying what you do. As well as getting staff discount on products.

    Cons

    It can be very stressful during some periods and you are required to work every 24th of December.

    Continue reading
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