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NEXT Employee Reviews about "pick up extra"
Updated Nov 8, 2021
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Full-time, Part-time
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Found 6,244 of over 6K reviews
60% Recommend to a Friend
62% Approve of CEO
Found 63 of over 6K reviews
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Recommend to a Friend
Approve of CEO
Simon Wolfson
1,609 Ratings
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Top Review Highlights by Sentiment
Pros
- "I worked in the Woking store and all the staff were friendly and easy to work with." (in 440 reviews)
- "I worked with really nice people which is why my experience at next has been so great." (in 282 reviews)
Cons
- "As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" (in 442 reviews)
- "The managers that I have had are not great to work with and are exceptionally rude." (in 302 reviews)
- "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" (in 143 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of NEXT and is not affected by filters.
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Reviews about "pick up extra"
Return to all Reviews- Current Employee, more than 3 years★★★★★
Really good place to work
May 2, 2019 - Sales Associate in London, EnglandRecommendCEO ApprovalBusiness OutlookPros
Flexible hours Opportunity to offer up shifts to coworkers online if you can no longer work Opportunity to pick up extra shifts to earn more for the month Good wage
Cons
Not enough staff on floor
- Former Employee★★★★★
Pros
Get good opportunities to experience other areas of work and pick up extra shifts. Regular reviews
Cons
Not always rewarded for doing well
Hi there thank you for your review. We are glad to hear you have been able to experience various benefits whilst working with us. Our Online Portal and Shift Swap system is a great tool which we encourage all our Retail Teams to utilise whilst working with the team. It not only helps to maintain a balanced lifestyle but provides opportunities for additional working hours which may suit you. We are sorry to hear you have felt work has not been rewarded. We like to ensure our staff health and wellbeing is priority amongst recognition for their work. We'd advise speaking to your Line Manager. Our team of Leaders and Managers are here to support their teams and ensure they feel positive whilst working in-store with us.
- Former Employee★★★★★
Pros
Shifts were organised well in advance, with an excellent HR system to alert employees any changes etc to their rotas. For being a christmas temp, I was still offered a christmas gift from the store which was highly appreciated. Shift flexibility was also great when you wanted to pick up extra shift/offer unwanted ones to other employees.
Cons
Over the two months I worked there, other than one manager who I saw occasionally, I only met my other managers once. This was disappointing. Experienced staff made it uncomfortable when you did not know what to do/were unable to carry out tasks swiftly (at first try) so they made you feel rushed and silly to not know what was going on.
NEXT Response
Hey, thanks for the review. It's really great to hear that you have our HR System beneficial. It works really well to help maintain clarity, and efficiency and keep you informed at all times. We're also really glad to hear that you have found our Online Shift Portal most useful. It is really beneficial for our people in-store as this helps to manage their time, earn extra and also offer opportunities to others to help maintain flexibility. Thanks for sharing the above feedback, we're really sorry that you had limited contact time with Managers. As business we want to ensure our teams feel supported. If you are at times need help or advice please seek the advice of your Team Coach of Line Manager.
- Current Employee★★★★★
Pros
Good shift management system to pick up extra shifts
Cons
Not very personal in larger stores
- Former Employee, more than 1 year★★★★★
Retail assistant
Jul 3, 2018 - Retail Assistant in Rugby, EnglandRecommendCEO ApprovalBusiness OutlookPros
Flexible when picking up extra overtime through online portal
Cons
Often forced into working overtime shifts that you are not available to fill on short notice. Will not enquire first before putting you into shifts outside of stated availability
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Ability to pick up extra hours outside of what you are contracted is good
Cons
Unless you are friendly with the managers, they can tend to treat you in a demeaning manor.
- Former Employee, more than 3 years★★★★★
Part-Time Sales Associate
Oct 24, 2017 - Retail Sales Associate in Braintree, EnglandRecommendCEO ApprovalBusiness OutlookPros
Great place to work part-time during my studies at sixth form and during holidays while at university. they had good hourly bonuses with incentive to deliver the best customer service. An online shift market made it easy to pick up a few extra hours or offer shifts to other colleagues.
Cons
Generally there were very few cons. Working long hours around sales increasing pressure across the store made it difficult at times, although the extra hours did help out!
- Former Employee, less than 1 year★★★★★
Not a nice place to work
May 1, 2016 - Sales Assistant in Eltham, EnglandRecommendCEO ApprovalBusiness OutlookPros
Tasks are pretty straight forward Extra pay for picking up parcels quickly
Cons
Management is very poor Staff do not work together Not a nice working environment Rota changes without notice
Continue reading - Former Employee, more than 1 year★★★★★
Pros
The managers are supportive and nice. Flexible hours and you can pick up extra shifts or swap with co-workers easily.
Cons
- The conracts are small meaning small hours and those hours are split into short shifts. - There isn't much progression in the company, on the retail side.
NEXT Response
We are glad that your managers are supportive and that you found changing and swapping shifts easily. Thanks for your time and feedback.
- Current Employee, more than 1 year★★★★★
My time at next
Mar 25, 2021 - Retail Sales Consultant in Brighton, EnglandRecommendCEO ApprovalBusiness OutlookPros
Easy to understand all aspects of the business, with help throughout your time here. Once you get the hang of working here you it really helps you grow as an individual, whether that's having more responsibility or being more confident.
Cons
Pay could be better but than again there are so many available shifts to pick up extra.
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