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NEXT Employee Reviews about "training"

Updated May 30, 2023

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Found 5,550 of over 6K reviews
3.5
59% Recommend to a Friend
NEXT CEO Simon Wolfson
61% Approve of CEO

Found 646 of over 6K reviews

3.5
59%
Recommend to a Friend
61%
Approve of CEO
NEXT CEO Simon Wolfson
Simon Wolfson
1,449 Ratings

What people are saying about NEXT

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Law

17h

an 

Associate

I’m starting a new job on Monday and I am beyond excited. My dad is also dying, as in hospice care and no longer eating. I am at home with my parents now, waiting and trying to support them. Should I tell my new boss? Should I push my start date preemptively in case this nightmare lasts into next week? Partners especially I welcome your input.

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Top Review Highlights by Sentiment

Pros
  • "I worked in the Woking store and all the staff were friendly and easy to work with.(in 451 reviews)
  • "I worked with really nice people which is why my experience at next has been so great.(in 281 reviews)
  • "Budget for uniform and flexible hours(in 243 reviews)
  • "Helpful and friendly colleagues(in 198 reviews)
  • "Good benefits and great to work for(in 96 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of NEXT and is not affected by filters.

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Reviews about "training"

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646
  1. 4.0
    Former Employee, less than 1 year

    It was a good experience overall, however I understand why so many people dislike the company.

    Oct 27, 2014 - Sales Consultant in Newbury, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pros of working for Next include the employee discount as well as the opportunity to earn more money through customer experience bonuses and providing good service in general. From the other reviews I've read, I can see that your experience at Next depends entirely on the management. Therefore one of the pros of working here for me was the management. They were very understanding and patient when it came to training as well as availability when it came to shifts.

    Cons

    The cons to working here are the hours during sale periods as they can vary from rather late nights to very early mornings. The pay is not all that great either.

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  2. 4.0
    Former Employee

    Good company

    Dec 15, 2022 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good supports in place Lots of branches for experience Interconnected for better support Lots of training opportunities

    Cons

    Experience can be ruined by bad upper management

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  4. 2.0
    Former Employee

    Christmas temp at Next

    Jul 10, 2015 - Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Majority of the staff are freindly and really welcoming Pay rate is okay Lots of opportunity for overtime The employee website makes it easy to switch or give up shifts There are always little things you can do to earn a little extra money They are genuinely really passionate and commuted to providing excellent customers service

    Cons

    The managers are awful You are not allowed to socialise with other members of staff Christmas temps are basically hired to do everyone else's jobs for them If you are hired in the sale season your training is really basic and you aren't thought how to do stuff properly

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  5. 5.0
    Former Employee

    Fun place to work!

    May 26, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of young staff and a very friendly environment. Also very fast paced so you have to be able to deal with pressure, always busy, lots of overtime available as well and you can swap shifts or give your shifts up so easily. Great job for students as hours are really flexible.

    Cons

    Sales - Nightmare doing boxing day and summer sales! Low progression in the company though and training can be a bit haphazard at times.

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    1 person found this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Best decision I’ve ever made

    Jan 21, 2019 - Store Manager in Dundrum, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The People.Customers and staff .Ive worked for a few big name retailers before and Next is by far the best company to work for. Their support for all areas of the business from AM’s to Store Managers to the staff is outstanding. Training is vital for any staff member Or manager and they invest time into everyone. They never do anything flippantly and every decision is people or brand focused. Best decision that I was lucky enough to ever make was to join next and I can see a long career with Next.

    Cons

    System Issues with rfid.Huge benefit to the business but can be slightly frustrating when it doesn’t work correctly from the start. Invest more staff into supporting customer service during Christmas time which will benefit customers and at store level so stores can focus more time on customers.

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  7. 1.0
    Current Employee, less than 1 year

    Terrible training

    Feb 6, 2023 - Shop Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to pick up shifts and take on extra work

    Cons

    Breaks are often missed because people can’t cover your area Training consists of staring at a till screen for hours. Management doesn’t know who there teams are.

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  8. 1.0
    Former Contractor, less than 1 year

    Next, Camberley

    Nov 26, 2022 - Christmas Temp in Camberley, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent working hours, no other pros

    Cons

    No helpful training involved and the training they gave me was unorganised and not directed in my place of work. My manager was quite rude and didn't help me at all. Would never recommend.

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  9. 1.0
    Former Employee, less than 1 year

    Poor management

    Oct 30, 2018 - Sales Consultant in Bristol, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    25% off Next clothing after four weeks of service.

    Cons

    - No rota (so you just go with the flow and do a bit of everything). - No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given) - Pay is one of the lowest in retail (Min wage) - Colleagues are awarded via star ratings. If you are 4 stars and above, you get to choose your pick of overtime.

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    3 people found this review helpful
  10. 4.0
    Current Employee, more than 1 year

    Great work place and colleagues

    Dec 19, 2017 - Customer Service Advisor in Doncaster, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly and warm atmosphere, clean working environment. Thorough training provided at the start and coaching afterwards to ensure you’re 100% confident. Best colleagues ever! And 25% discount, quarterly bonus and employee perks!

    Cons

    Really really busy, can be stressful. High staff turnover (people use it as a starting off job or don’t pay 100% attention to their work)

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  11. 4.0
    Current Employee

    Sales advisor

    Jan 11, 2016 - Sales Consultant in Ballymena, Northern Ireland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good uniform discount also lots of other perks ;30p for each pair of shoes you sell

    Cons

    Very strict rules about customer service and not enough training before uoure left on you're own on a till

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