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NEXT Employee Reviews about "wage"

Updated May 29, 2023

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Found 5,550 of over 6K reviews
3.5
59% Recommend to a Friend
NEXT CEO Simon Wolfson
61% Approve of CEO

Found 288 of over 6K reviews

3.5
59%
Recommend to a Friend
61%
Approve of CEO
NEXT CEO Simon Wolfson
Simon Wolfson
1,449 Ratings

What people are saying about NEXT

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Big Law

3h

an 

Associate

Nine months in and quitting next week! This job has taken my whole identity, and I genuinely don’t enjoy the work. Just curious to hear about those that left early on and where they are right now.

72

14 Comments

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Top Review Highlights by Sentiment

Pros
  • "I worked in the Woking store and all the staff were friendly and easy to work with.(in 451 reviews)
  • "I worked with really nice people which is why my experience at next has been so great.(in 281 reviews)
  • "Budget for uniform and flexible hours(in 243 reviews)
  • "Helpful and friendly colleagues(in 198 reviews)
  • "Good benefits and great to work for(in 96 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of NEXT and is not affected by filters.

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Reviews about "wage"

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288
  1. 4.0
    Current Employee

    Good place

    May 1, 2021 - Sales Consultant in Dudley, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bonuses 25% Discount First pick of sale

    Cons

    Sales Assistants are left to run the floor in the absence of a manager; much more responsibility which isn’t reflected by minimum wage

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  2. 3.0
    Former Employee, more than 1 year

    It Could Be Worse

    Jan 17, 2016 - Retail Sales Assistant in Bracknell, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most of the people I worked with were great: friendly, talkative, confident and eager to help you out if you had a problem. Plenty of overtime available. Clean place to work.

    Cons

    Head office are generally much more concerned with the bottom line than with employees. The pay isn't great (minimum wage for age group) and they frequently promote people well before they're ready - 22/23 year olds with no previous management experience working as store managers etc.

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  4. 1.0
    Current Contractor, more than 1 year

    Over worked and under paid.

    Sep 23, 2019 - Team Coach 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great clothes, great discount, next day delivery is good for stock.

    Cons

    Would rather be a customer. I work way too much and do tasks well above my pay grade. Paying into a pension I know nothing about. Having to pay for uniform even though I'm on minimum wage (which is illegal) and work stupid hours with no routine.

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  5. 3.0
    Former Employee

    Christmas temp

    Jul 4, 2020 - Sales Team 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The team is fun and everyone is nice

    Cons

    Just above minimum wage and at my store only one Christmas temp was offered a full time position

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    NEXT Response

    Hi there, thank you for your review! So glad to hear you have had a positive experience working in-store with us and the team! We are always happy and proud to hear about this experience. We're really sorry to hear about the following. Regarding temporary store staff, we recruit for seasonal roles during our most peak seasons. These roles are also a great opportunity for anyone looking for additional experience to add to your CV. We'd encourage Seasonal Roles staff to reapply through our careers website to any full-time or part time roles and if you are looking for the next step in your career, speak to your Management team during your time with us in store.

  6. 4.0
    Former Employee

    Fast paced working

    Mar 29, 2023 - Sales Associate in Newcastle upon Tyne, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not every day is the same

    Cons

    Can be stressful and past is minimum wage

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  7. 1.0
    Former Employee, more than 3 years

    Sales Associate Review

    May 31, 2017 - Sales Consultant in Blanchardstown
    Recommend
    CEO Approval
    Business Outlook

    Pros

    salary is slightly above minimum wage a mystery shopper comes in twice a month and if the overall store does well you get a very small bonus in your month's wage. 25% discount if you'd actually wear their clothes.

    Cons

    little or no training. very very low in staff but you're still expected to reach their high customer service standards while also keeping the floor exceptionally tidy, making sure the clothes are in size order and neatly displayed, making sure every customer gets checked in/out of the fitting room, making sure you keep an eye on the tills, acting as security as the full time security guard in this store is pathetically incompetent, making sure low lines are filled and stock is being put back out from the fitting room. management are laughably bad. if you get a job as sales support you're only going to get a day or two's work. trust me, it's not worth it. they'll have you doing all the awful jobs that nobody else wants to do and the sale starts at 5am. not worth your time. very high turnover of staff as the management are so bad, no one wants to stay. everyone is miserable. you are not appreciated at all, i understand it's retail and you're replaceable but this is just horrific. it's very clique-y. they don't care about your life, as far as they're concerned they own you and they'll put you in for any shift they want and will refuse to take you out of it even if it wasn't in your availability. they are laughably tight with holidays. the list goes on.. i wouldn't wish a job in this place on my worst enemy, it's soul destroying. take into consideration that i was one of the valued staff members, well liked by management and this is still my review. if you're thinking about applying, don't.

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    3 people found this review helpful
  8. 4.0
    Former Employee, more than 1 year

    Good Team

    Aug 12, 2021 - Sales Assistant in Ayr, Scotland
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training and working team. The pay was also above minimum wage which was a pro as a teenager working part time.

    Cons

    There were limited contacted hours. However, it was expected you would work additional hours above your contact when it suited them.

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  9. 2.0
    Current Contractor, more than 1 year

    Only apply if experience in retail is needed!

    Jun 15, 2017 - Sales Consultant in Limerick, Limerick
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Most employees are friendly and easy-going. Management varies per person. - Staff discount at 25% which applies to extended family (or friends if you're careful) and includes 75% off uniform. - Flexible hours, which are useful if you're working a second job or have college/university requirements. - Easy pay for mundane work. - Good work for peak times during the year. Suggest you come and go as quick as you can and move on to a better work environment!

    Cons

    - Negative attitude in workplace. Most employees including floor managers have disdain for the place - Low pay. Paid minimum wage for 2 years and then bumped up if you've managed to stay for that long. - Management tends to treat staff very poorly. Punished for minor mistakes or 'offences' i.e: 2 minutes late back from break, not constantly smiling and approaching customers etc.. - High expectations and standards considering what the work entails. - Sanctions for minor offences. Brought down to the office and given a 'courtroom' style talking down for trivial matters.

    Continue reading
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  10. 1.0
    Former Employee, more than 1 year

    Awful company

    Jun 16, 2022 - Retail Sales Assistant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discount of 25% good holiday allowance

    Cons

    Minimum wage paid and never increases regardless of how many years you have worked for the company.small contracts but always expected to work over your contract,no bonuses at Xmas , most stores are understaffed so you could be running a whole floor alone working on tills , tasking while also being security guard! Next overwork and underpay their staff!

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    NEXT Response

    We're really sorry to read about your experience working at Next. We'd really appreciate it if you could send your comments to the retail HR team to look at. Please can you email retailhr_admin@next.co.uk?

  11. 2.0
    Former Employee, more than 1 year

    Not enjoyable to work in

    Nov 17, 2016 - Shop Floor Assistant in Tralee
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to offer shifts on shift marketplace enabling some bit of flexibility at working hours . Interacting with customers is of benefit .

    Cons

    Company does is not appreciative to staffs effort. Wage is very poor and unless bonus mystery shop is acheibed wage packet is not good in consideration for work done .

    Continue reading
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