NHS Human Services Reviews | Glassdoor

NHS Human Services Reviews

Updated July 24, 2017
208 reviews

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2.6
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NHS Human Services Chairman and Chief Executive Officer Joseph S. Martz
Joseph S. Martz
31 Ratings

208 Employee Reviews

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Pros
  • Advancement, growth, good pay, flexible schedule, work life balance (in 8 reviews)

  • Flexible hours with ability to schedule clients when it works best around your schedule (in 7 reviews)

Cons
  • Upper management to individual workers communication is nonexistent (in 15 reviews)

  • Low pay, and no room to advance (in 13 reviews)

More Pros and Cons

  1. Featured Review

    "My experience with NHS in York is positive. Everyone is so supportive and are a great support."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapeutic Staff Support in Codorus, PA
    Current Employee - Therapeutic Staff Support in Codorus, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NHS Human Services part-time (Less than a year)

    Pros

    Other TSS's, BSC's, and MT's are always willing to help and offer support. TSS's have weekly supervision to talk about their clients to get clinical feedback.

    Cons

    There is not a certain pay wage for notes and they take up a lot of time. Some schools and teachers and be unsupportive of the TSS in the classroom.

    Advice to Management

    Have more thorough trainings with documentation.


  2. "Fee for service didn't pay the bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fee for Service Therapist in Philadelphia, PA
    Former Employee - Fee for Service Therapist in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NHS Human Services part-time (Less than a year)

    Pros

    Good clients, some autonomy, flexible hours, variety of clients made for good experience, nice supervisor... The steps made for good exercise (as opposed to the normally sedentary therapist jobs).

    Cons

    High no-show rate, too much paperwork... You had to write an incident report for every little thing a client revealed. LPC supervision was promised, but then I found out that the group was full and I had to wait for an employee to leave for there to be an opening .

    Advice to Management

    More positive feedback, more collaboration with other clinicians

  3. "Therapeutic Support Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NHS Human Services part-time

    Pros

    You get to work with age groups of your choosing

    Cons

    The people interviewing you aren't completely honest when it comes to pay, hours, and how much travel the job includes. The training pay is much less than the actual pay, and many of the parents cancel your scheduled meetings. Not to mention the fact that you don't get the hours that they promise you. I was promised 40+ hours per week. Last week I received 5.

    Advice to Management

    You need to get better at telling the employees the truth when it comes to how often they'd be getting hours and how often they'd be traveling. With this job, you need a second job to stay on top of things.


  4. "Love the clients, disappointed with management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Counselor in Phila, PA
    Current Employee - Residential Counselor in Phila, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NHS Human Services full-time (More than 3 years)

    Pros

    If you like helping others, this is the company for you. Employees help each other & very supportive.

    Cons

    Management is not supportive of staff or clients. They do not follow the recovery modules. They are only concerned with keeping beds filled.

    Advice to Management

    Management should be more supportive of line staff and support clients better with recovery efforts.


  5. Helpful (1)

    "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Pittsburgh, PA
    Former Employee - Registered Nurse in Pittsburgh, PA
    Doesn't Recommend

    I worked at NHS Human Services full-time (More than 8 years)

    Pros

    Working with the client's and developing a relationship

    Cons

    untrained-management, back stabbing, no confidentiality, very cliquish, no career advancement opportunity

    Advice to Management

    Get some management training, help staff, quit throwing staff under the bus when you fail.


  6. "Disasterous!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Coordinator in Plum, PA
    Former Employee - Service Coordinator in Plum, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NHS Human Services full-time (Less than a year)

    Pros

    They have a big parking lot

    Cons

    Poor morale, lack of cooperation between employees, ineffective supervisors, no opportunities for advancement, low pay.

    Advice to Management

    Realign your priorities. If patient outcomes were a top priority for every employee, the myriad workplace problems would resolve on their own.


  7. "program specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist
    Former Employee - Program Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NHS Human Services (More than 3 years)

    Pros

    The families I worked with were great.

    Cons

    Management was horrible. They gave little to no support and were vindictive.

  8. "Positive, yet short lived."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preventive Case Manager in Newburgh, NY
    Current Employee - Preventive Case Manager in Newburgh, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NHS Human Services full-time (Less than a year)

    Pros

    The company has a strong support network as well as a welcoming environment. The work is fast paced, and there is always work to get done.

    Cons

    The company is contracted through DSS, so there uncertainty regarding the job security. It is a high stress environment and requires 24/7 care.

    Advice to Management

    Offer more job security. Assist in stress relief in the office.


  9. "don't work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at NHS Human Services full-time

    Pros

    can't think of any, sorry

    Cons

    no development or support for growth
    they treat the people who do the hardest work the worst
    you'd never know it was a company with "service" in the title


  10. "community treatment team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in Penn Hill, PA
    Former Employee - Program Assistant in Penn Hill, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NHS Human Services full-time (More than 10 years)

    Pros

    consistent work day to day opportunity

    Cons

    not room for advancement in the field

    Advice to Management

    care more about employees and compensation


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