NHS Human Services Reviews | Glassdoor

NHS Human Services Reviews

Updated April 26, 2017
29 reviews

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4.0
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NHS Human Services Chairman and Chief Executive Officer Joseph S. Martz
Joseph S. Martz
3 Ratings

29 Employee Reviews

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Pros
  • Advancement, growth, good pay, flexible schedule, work life balance (in 8 reviews)

  • Flexible hours with ability to schedule clients when it works best around your schedule (in 6 reviews)

Cons
  • Upper management to individual workers communication is nonexistent (in 15 reviews)

  • Low pay, and no room to advance (in 12 reviews)

More Pros and Cons

  1. "Positive, yet short lived."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preventive Case Manager in Newburgh, NY
    Current Employee - Preventive Case Manager in Newburgh, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NHS Human Services full-time (Less than a year)

    Pros

    The company has a strong support network as well as a welcoming environment. The work is fast paced, and there is always work to get done.

    Cons

    The company is contracted through DSS, so there uncertainty regarding the job security. It is a high stress environment and requires 24/7 care.

    Advice to Management

    Offer more job security. Assist in stress relief in the office.


  2. "Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse in Pittsburgh, PA
    Current Employee - Nurse in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NHS Human Services full-time (More than 8 years)

    Pros

    Average for nursing. Schedule is nice at 5 8 hour days. Good patient load so you are not overwhelmed.

    Cons

    Smaller company so sometime staffing is short.

    Advice to Management

    Keep up the good work


  3. "Program Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Coatesville, PA
    Current Employee - Program Director in Coatesville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NHS Human Services (More than 3 years)

    Pros

    Benefits. Large Company working to improve leadership

    Cons

    Small parts of the company are underpaid, and the skill sets of most non-managerial employees are poor.

    Advice to Management

    Hire more qualified people to support Supervisors/Directors and pay program Managers and Directors a higher salary that's commensurate to the work we do and not such a large gap between corporate executive Directors and Program Directors. In most cases, The Executive Director makes $70 to 100 thousand more a year than their program Directors when they have close to the same amount of experience and education. This will garner you an improvement in care and the various program's overall performance. My guess is it may cost $500,000 a year, but will pay off if given to the correct employees. Higher salaries in Human/Social services = higher motivation and less burnout.


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  5. "Program Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Assist/Psych Tech in Lancaster, PA
    Current Employee - Program Assist/Psych Tech in Lancaster, PA
    Recommends
    Positive Outlook

    I have been working at NHS Human Services full-time (More than 8 years)

    Pros

    People are giving and engaged in helping the consumers. There are many professionals. Their vision is positive and consumer centered. They have a good union. Tuition reimbursement and insurance. Good 401K

    Cons

    Points given during sick time. Sometimes more team ethics are needed on the entry level. Insurance a little expensive, but it is every where right now.

    Advice to Management

    great at offering promotional opportunities, keep giving advancement opportunities, and see the employees for who they are instead of the surface


  6. "Great Flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Blended Case Manager in Bristol, PA
    Current Employee - Blended Case Manager in Bristol, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NHS Human Services full-time (More than 5 years)

    Pros

    Employees are able to set your own schedule. Employees are supported by good supervisors.

    Cons

    It is a social services job......Pay is better then some in the area but you work hard for it.

    Advice to Management

    Keep up the good work!


  7. "Behavior Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Behavior Specialist in Warminster, PA
    Current Contractor - Behavior Specialist in Warminster, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NHS Human Services as a contractor

    Pros

    Set your own hours
    Change in environments not just sitting in an office all day
    Strong support team
    Paid training
    Small Medical Benefit package, which most places will not offer for BHRS staff while Fee For Service

    Cons

    Various hours-however can be controlled
    Not able to switch to full time

    Advice to Management

    Perhaps think about adding a full time option for BHRS staff and offer benefits. Other good company with great support.


  8. "Program coordinator -TFC/FCP foster care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sharon Hill, PA
    Current Employee - Anonymous Employee in Sharon Hill, PA
    Recommends

    I have been working at NHS Human Services full-time (More than a year)

    Pros

    My supervisor is amazing my team is very family oriented

    Cons

    Our program cannot use company cars. We have to use our own cars


  9. "B"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Phila, PA
    Current Employee - Administrative Assistant in Phila, PA
    Doesn't Recommend
    Neutral Outlook

    I have been working at NHS Human Services full-time (More than 5 years)

    Pros

    Great team of people to work with.

    Cons

    No real career advancement.


  10. "PRN Day Program Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at NHS Human Services part-time

    Pros

    Activities and Outings for the consumers

    Cons

    More work hours I need

    Advice to Management

    To get more consumers


  11. "Good work for a great mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lansdale, PA
    Former Employee - Anonymous Employee in Lansdale, PA

    I worked at NHS Human Services (More than 3 years)

    Pros

    Commitment to providing quality community mental health and related services despite low reimbursement rates.
    Dedicated staff
    One of the largest human services providers in the country so many opportunities for promotion if you are willing to relocate or endure a longer commute

    Cons

    Due to low pay rates, the staff are frequently part time (if professional clinical staff) or don't stay very long - just long enough to get a few years experience and supervision towards licensure.

    Those who stay are really dedicated and love their work (large group), have another source of income in the family, see the promotional potentials, or couldn't get another job without making more effort than they are likely to give to upgrade skills or even just update the resume...

    Senior management can be rather brutal to middle level managers. If you are considering such a position, find out what "Day 11" is, if you will have to participate, and ask people what it is like before you accept the offer!

    Advice to Management

    We all understand that part of the job is to keep the lights on by maximizing revenue. No need to be brutal about it


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