NHS Human Services Reviews | Glassdoor

NHS Human Services Reviews

Updated November 27, 2017
36 reviews

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4.0
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NHS Human Services Chairman and Chief Executive Officer Joseph S. Martz
Joseph S. Martz
6 Ratings

36 Employee Reviews

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Pros
  • Great benefits for full time employees with the ability to have a flexible schedule (in 14 reviews)

  • Flexible hours with ability to schedule clients when it works best around your schedule (in 7 reviews)

Cons
  • Upper management is not supportive (in 17 reviews)

  • Low pay, and no room to advance (in 13 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NHS Human Services part-time

    Pros

    room for growth, flexible scheduling

    Cons

    needs better organization techniques. Communication could improve

    Advice to Management

    communicate better


  2. "Mobile Therapist/Behavior Specialist Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapist in Stroudsburg, PA
    Former Employee - Therapist in Stroudsburg, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NHS Human Services full-time (More than 5 years)

    Pros

    Flexible schedules. Supportive staff. Great training opportunities.

    Cons

    Poor benefits. Minimal or near absent pay increases. Major cuts in pay for non-direct work (such as paperwork and travel). Frequent turnaround in Supervisors which often left Clinicians with poor or no guidance; however, once the position was filled, the Director(s) was amazing.

    Advice to Management

    Be consistent.

  3. "Direct Care Worker PRN (as needed)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NHS Human Services part-time

    Pros

    Provide care to individuals who need it.
    Pretty simple work schedule.
    Relaxing environment since the sites are usually houses or a household type facility.

    Cons

    In my case, I only work as needed.
    Consumers can be a hassle depending on what they are diagnosed with.
    Medication administration is sometimes a hassle because of the strict requirements to correctly administer medications.


  4. "Direct Support Personnel"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NHS Human Services full-time (More than 3 years)

    Pros

    No overtime restrictions. Meaningful employment

    Cons

    Long hours and employee misconduct, leading to terminations and suspensions

    Advice to Management

    Listen to employees


  5. "Ok Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NHS Human Services full-time

    Pros

    Good benefits, and professional coworkers

    Cons

    Disorganized at times and can be challenging with clients


  6. Helpful (1)

    "Rewarding but little to no pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - House Manager Aide in Pittsburgh, PA
    Current Employee - House Manager Aide in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NHS Human Services full-time (More than a year)

    Pros

    Amazing clients, I love working with them either in the home or in the program centers. They are the real reason I continue to work here.

    Cons

    Lack of communication between house staff, managers and all of the above. Also the pay isn't any better than a retail job. You can pick up overtime, but even then most of the money is taken out due to taxes.

    Advice to Management

    Treat your employees as well as the clients. We are people too. Also promote from within, rather than looking elsewhere first.


  7. Helpful (1)

    "Positive, yet short lived."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preventive Case Manager in Newburgh, NY
    Current Employee - Preventive Case Manager in Newburgh, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NHS Human Services full-time (Less than a year)

    Pros

    The company has a strong support network as well as a welcoming environment. The work is fast paced, and there is always work to get done.

    Cons

    The company is contracted through DSS, so there uncertainty regarding the job security. It is a high stress environment and requires 24/7 care.

    Advice to Management

    Offer more job security. Assist in stress relief in the office.

  8. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse in Pittsburgh, PA
    Current Employee - Nurse in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NHS Human Services full-time (More than 8 years)

    Pros

    Average for nursing. Schedule is nice at 5 8 hour days. Good patient load so you are not overwhelmed.

    Cons

    Smaller company so sometime staffing is short.

    Advice to Management

    Keep up the good work


  9. "Therapeutic Staff support"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services part-time

    Pros

    Hours always available even if not with your client
    Flexible hours
    Preference on client to work with considered
    Helpful and friendly staff

    Cons

    Part time title
    Hours aren't guarantee


  10. "Program Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Coatesville, PA
    Current Employee - Program Director in Coatesville, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NHS Human Services (More than 3 years)

    Pros

    Benefits. Large Company working to improve leadership

    Cons

    Small parts of the company are underpaid, and the skill sets of most non-managerial employees are poor.

    Advice to Management

    Hire more qualified people to support Supervisors/Directors and pay program Managers and Directors a higher salary that's commensurate to the work we do and not such a large gap between corporate executive Directors and Program Directors. In most cases, The Executive Director makes $70 to 100 thousand more a year than their program Directors when they have close to the same amount of experience and education. This will garner you an improvement in care and the various program's overall performance. My guess is it may cost $500,000 a year, but will pay off if given to the correct employees. Higher salaries in Human/Social services = higher motivation and less burnout.


Showing 36 of 245 reviews
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