NHS Human Services Reviews | Glassdoor

NHS Human Services Reviews

Updated September 15, 2017
212 reviews

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212 Employee Reviews

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Pros
  • Advancement, growth, good pay, flexible schedule, work life balance (in 8 reviews)

  • Flexible hours with ability to schedule clients when it works best around your schedule (in 7 reviews)

Cons
  • Upper management to individual workers communication is nonexistent (in 15 reviews)

  • Low pay, and no room to advance (in 13 reviews)

More Pros and Cons

  1. "program specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist
    Former Employee - Program Specialist
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NHS Human Services (More than 3 years)

    Pros

    The families I worked with were great.

    Cons

    Management was horrible. They gave little to no support and were vindictive.


  2. "Positive, yet short lived."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preventive Case Manager in Newburgh, NY
    Current Employee - Preventive Case Manager in Newburgh, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at NHS Human Services full-time (Less than a year)

    Pros

    The company has a strong support network as well as a welcoming environment. The work is fast paced, and there is always work to get done.

    Cons

    The company is contracted through DSS, so there uncertainty regarding the job security. It is a high stress environment and requires 24/7 care.

    Advice to Management

    Offer more job security. Assist in stress relief in the office.

  3. "don't work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at NHS Human Services full-time

    Pros

    can't think of any, sorry

    Cons

    no development or support for growth
    they treat the people who do the hardest work the worst
    you'd never know it was a company with "service" in the title


  4. "community treatment team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in Penn Hill, PA
    Former Employee - Program Assistant in Penn Hill, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NHS Human Services full-time (More than 10 years)

    Pros

    consistent work day to day opportunity

    Cons

    not room for advancement in the field

    Advice to Management

    care more about employees and compensation


  5. Helpful (4)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Lafayette, LA
    Former Employee - Team Lead in Lafayette, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NHS Human Services full-time (More than a year)

    Pros

    NHS pays well for all of their positions. The benefits offered are good as well (medical, dental, vision, 403b, vacation, sick, and PTO)

    I enjoyed the population of client I worked with very much.

    The field staff cares very much for their clients and does great work with them.

    Cons

    This job is incredibly demanding. There is zero separation of work and personal time unless you are on a scheduled vacation and have permission to turn your phone off. Otherwise, even on sick days, you are required to promptly respond to phone calls, texts, and emails.

    The upper management are power hungry and the worst micro-managers I have ever laid eyes on. Micro-managing, of course, is always required to some extent, but these people have their hands in every single step of every single process whether it should involve their position or not.

    The company as a whole does not care about it's employees. No raises unless you are a well liked by upper management or can find opportunity for promotion (which is rare and only happens if upper management likes you). Cost of living raises only go to salaried employees, and salary requires a master's degree at least.

    Speaking to your relationships with upper management, they all stick together and will lie for each other and throw people under the bus to save themselves. They are deplorable managers. Once they have decided that they don't like you, they will target you and find any and every little thing they possibly can to eventually fire you.

    The position I held was required to provide so many reports that they do not have time to manage their staff or clients they way upper management wants them managed (know where they are, who they are with, and what they are doing at all times). You are responsible for 100+ clients and are to be able to give a detailed report on their progress/lack thereof on a moment's notice...and that's the easy part of the job. The expectation is unrealistic and sets you up for failure.

    NHS is a miserable company to work for at any level.

    Advice to Management

    Even if I left any, they wouldn't listen.


  6. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse in Pittsburgh, PA
    Current Employee - Nurse in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NHS Human Services full-time (More than 8 years)

    Pros

    Average for nursing. Schedule is nice at 5 8 hour days. Good patient load so you are not overwhelmed.

    Cons

    Smaller company so sometime staffing is short.

    Advice to Management

    Keep up the good work


  7. "Avoid Avoid Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapeutic Staff Support in Greensburg, PA
    Former Employee - Therapeutic Staff Support in Greensburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NHS Human Services full-time (More than a year)

    Pros

    You get to make your own hours.

    Cons

    You barely make any money because chances are you won't be working anywhere near 40 hours. The company is unsupportive and the clients can be extremely difficult.

    Advice to Management

    Don't promise 40 hours if it's not fulfillable.

  8. "Therapeutic Staff support"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NHS Human Services part-time

    Pros

    Hours always available even if not with your client
    Flexible hours
    Preference on client to work with considered
    Helpful and friendly staff

    Cons

    Part time title
    Hours aren't guarantee


  9. Helpful (3)

    "Turn and run the other way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Bethlehem, PA
    Former Employee - Supervisor in Bethlehem, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NHS Human Services full-time

    Pros

    Opportunities to help clients make changes

    Cons

    Upper management provides minimal support and you are expected to have no work/life balance. Working upwards of 60-70 hrs per week, 24/7 on-call duties with minimal compensation, and constant shortage of staff. Overall disorganization and the company prefers to funnel it's money into whatever new and trendy organizational model comes along as opposed to using money to increase wages or training for staff. Upper management is very much a clique and unprofessional - regular gossiping and backstabbing and throwing others under the bus to save their own skin. There is an overall lack of investment in their clients and the front line staff. Upper management has regularly covered up regulatory violations and not reported things that are mandated. Truly a chaotic and disgraceful place to work.

    Advice to Management

    None - it would go in one ear and out the other.


  10. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at NHS Human Services full-time

    Pros

    -Senior employees are loyal, hard workers who are very under paid
    -Immediate team at my home location was wonderful!

    Cons

    -Management communication style ineffective
    -High turn over of good staff due to lack of support from management
    -Absolutely zero recognition for a job well done from management
    -Poor facility condition


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