NICE CXone Reviews

Pros

NICE CXone provided me with good learning in terms of different technology stacks and Automation frameworks. Also not bound to specific technology always got a chance to explore new tools and technology which helps to improve product Quality. Good learning and provided a growth path also which help to grow in my career with learning opportunities. NICE has a very good and friendly working environment and all employees are always here to help and provide guidance.

Cons

I am not able to find out any.

Pros

I love this environment and the people I work with. I genuinely look forward to seeing my coworkers

Cons

Downside is the constant chance as of recent but it can be managed

Pros

Dynamic environment Great opportunities Growth Learning

Cons

At the moment I am happy working with them, the last 6 years have been amazing, with good learning and opportunities.

Pros

Good pay, hours, management, remote work

Cons

constantly changing as well as limited vacation time

Pros

Flexible work hours Hybrid work Strong company financials Great work culture

Cons

There is none that I can think of at the moment.

Pros

Flexible work schedule and can work from home. Nice, newer building.

Cons

The culture has declined significantly. Management habitually addresses only the hottest fires and loudest ringing bells. Middle and upper management often neglect ladership qualities and growth principles within themselves, stunting the growth of those around them. Concerns regarding process and work loads are rarely addressed sufficiently causing strife within various teams. These problems then escalate, impacting workflow and other teams even further.

Pros

After 3.75 years I can still say that Nice is a GREAT company to work with.

Cons

Growing Pains affect all companies

Pros

Good place to work or start on the software area

Cons

Low Salary and bad plans for promotions on Latin America

Pros

The cloud solution is a slick

Cons

Comp plan is horrible. Quota is unattainable - Raised it 123% from the previous year. $2.2M - $4.9M Removed products that you were previously paid on but still had to sell them. Benefits plan is below avg. Public company but no stock purchase plan. They talk highly about their sales enablement, however, there is no enablement. It is quantity over quality. Focus is on getting as many people through a training class instead of making sure those attendees are enabled.

Pros

Collaboration in our team is great. Good people on the lower and mid level.

Cons

Senior team leaders are out of touch with reality. The little people are never consulted before any changes are made. Then surprisingly the changes mandated do not work. I have been here for many years and have never received a raise. They say there are merit increases but in 5+ years I have never had one. Promotions are as rare as raisies. Good luck if you want to move up. Presidents club is a joke with unknown parameters for marking club as a sales engineer. It is always the same people that go even though those people are never the top revenue generators. Company brags about great performance and balance sheet but that never trickles down to the rank and file. There is no stock options or even a option to buy stock as an employee. We are losing great people all the time because of the comp. It makes no sense to lose tenured employees and then spend months hiring and training new people. How is that cheaper then just paying us at competitively?