NICE Reviews

Updated May 7, 2021

To filter reviews, or .
4.1
86%
Recommend to a Friend
95%
Approve of CEO
NICE CEO Barak Eilam
Barak Eilam
91 Ratings
Pros
  • "gt; You can practice Work life balance(in 81 reviews)

  • "gt; Pleasant Environment with great people(in 43 reviews)

  • Cons
  • "Difficult to maintain work-life balance(in 53 reviews)

  • "most of the work depends upon Israel team no ownership(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of NICE and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, more than 1 year

      Good

      May 5, 2021 - Cashier in Brooklyn, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work no complaints to make

      Cons

      None at all good work

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Industry Leaders

      Apr 20, 2021 - Solutions Engineer in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The technology and amount of R&D mean that our solutions are best of breed, and great to work with. Great leadership with innovation as the focus. Lots of room to grow and develop new skills along the way.

      Cons

      The competition is getting so beat up its sad.

      Continue reading
      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 10 years

      Solid and Stable Industry Powerhouse

      Apr 28, 2021 - Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Every day, I get to collaborate with bright, hard working individuals

      Cons

      Some would say that Contact Centers are boring?

      Be the first to find this review helpful
    4. 5.0
      Former Employee, more than 1 year

      Terrific company

      Apr 20, 2021 - Regional Sales Executive in Cleveland, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Terrific people, great products (esp. for large contact centers), provides solid career opportunities.

      Cons

      Due to acquisitions, can be overlap of people roles and customer coverage.

      Continue reading
      Be the first to find this review helpful
    5. 4.0
      Current Employee, less than 1 year

      Good Experience So Far

      Apr 19, 2021 - Renewals Specialist in Hoboken, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work with a great manager who cares about my career growth and defends my ideas to other teams. I have had 1 manager at NICE so this is a limited view.

      Cons

      Cons would be the same as any large company. It can be hard to find the right people to work with on certain tasks at times.

      Be the first to find this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Nice

      Mar 11, 2021 - Baker in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I think that its nice.

      Cons

      A little too nice if you know what I am saying.

      Be the first to find this review helpful

      NICE Response

      Global Talent Engagement Manager

      Glad you're enjoying your NICE journey. Keep up the good work!

    7. 1.0
      Former Employee, more than 3 years

      Not employee friendly

      Apr 14, 2021 - Operations Manager in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High salaries keep people but no balance.

      Cons

      They don’t value DEI and leadership doesn’t support here.

      Continue reading
      2 people found this review helpful
    8. 5.0
      Former Employee, more than 5 years

      Good Company

      Feb 1, 2021 - TSE II in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Money and good work environment

      Cons

      Frequent changes and layoffs. A little scary at times, however, if you're good at the jog... all is well.

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Great work place

      Feb 3, 2021 - Director Engineering in Boca Raton, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, technology and people

      Cons

      not that I can think of

      Be the first to find this review helpful
    10. 3.0
      Former Employee, more than 1 year

      No Minorities Appear to Work Here

      Mar 1, 2021 - Sales in Brooklyn, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great products, Great benefits great culture

      Cons

      There are absolutely no minorities - particularly African American - that I can see

      Continue reading
      3 people found this review helpful
    Viewing 1 - 10 of 721 Reviews
    </>Embed

    Popular Careers with NICE Job Seekers

    Project Manager
    Learn About the Job
    JobsSalariesInterviews
    Enterprise Account Executive
    Learn About the Job

    Work at NICE? Share Your Experiences

    or