NICE Reviews | Glassdoor

NICE Reviews

Updated August 13, 2017
423 reviews

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3.5
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NICE CEO Barak Eilam
Barak Eilam
176 Ratings

423 Employee Reviews

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Pros
  • Collaborative team, employee perks/benefits, work/life balance, culture values (in 30 reviews)

  • Great place to work , great people (in 28 reviews)

Cons
  • work life balance is challenging with the need to be available in various time zones (in 30 reviews)

  • there was no work / life balance at all (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Hoboken, NJ
    Current Employee - Sales Executive in Hoboken, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (More than 3 years)

    Pros

    Many positives, but the clearest example of how NICE invests in their employees is their training program. Hands down, best training program around.

    Cons

    Enterprise Software is an innovative, aggressive, and high pressure industry. With that comes constant change.

    Advice to Management

    Keep up the exceptional training, continue to focus on the product and employees and the future will continue to be bright/


  2. Helpful (1)

    "Good Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NICE full-time

    Pros

    product and solutions are leading-edge.

    Cons

    Poor product quality...idea became product without QM before market.

  3. Helpful (1)

    "Engaged Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Pune City (India)
    Current Employee - Software Engineer in Pune City (India)
    Recommends
    Approves of CEO

    I have been working at NICE full-time (Less than a year)

    Pros

    New Tech to learn...
    Workaholic
    Team work..

    Cons

    Not decisive.....
    Pay structure is very bad...


  4. "Worst company to look for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pune (India)
    Current Employee - Anonymous Employee in Pune (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NICE full-time (More than a year)

    Pros

    Not many pros to say about this company except the infrastructure.

    Cons

    Management- completely biased and are inclined towards people who nod their head for whatever they say.
    Promotions: There is a very little scope for getting promoted in this company. Ur worth will ever be recognised until the day u say u r leaving. They just act with sympathy.
    Hike: very less hike and that would further get worse in future.

    Advice to Management

    You change ur managers and show some honesty, hopefully things would get better. Especially for support end.


  5. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist
    Current Employee - Data Scientist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (More than 5 years)

    Pros

    It is a great company

    Cons

    I dont have any cons


  6. "Great technology - poor organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Neuilly-sur-Seine (France)
    Former Employee - Sales Manager in Neuilly-sur-Seine (France)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at NICE full-time (More than 3 years)

    Pros

    Salary is good, great team, strong management, products are innovatives and the company follows the CanDo attitude, always finding solutions for the customers that have money to spend.

    Cons

    The sales department is governed by the number, looking for high performances and never taking into account the individuals, market trends and market potential. Best sales men (usually the ones that have the best products and territory) are treated as kings, others are left behind.

    Advice to Management

    Should better treat individuals with a progression and training program and provide tools and team support to help achieve target.


  7. "Decent Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Lead Software Engineer in Pune (India)
    Current Employee - Tech Lead Software Engineer in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (More than a year)

    Pros

    Pays above average salaries.
    Office infrastructure is very good, feels pleasant in office. Open door policy. Approachable management. New technologies are being introduced. Good work.

    Cons

    Frequently changing project requirements. Product management may ask technical team to implement feature even after code freeze. Parking space issue in Hinjawadi office.

    Advice to Management

    Please consider providing sufficient parking spaces. Employees travel to the office through horribly bad Hinjawadi traffic to know that parking space is not available. Employees need not spend time in finding parking space every day. They might have got really important work to finish or very important meeting to attend at the office.

  8. "They tried well, but failed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Lead in Pune (India)
    Current Employee - Tech Lead in Pune (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NICE full-time (More than a year)

    Pros

    Work life balance, flexible working hours

    Cons

    1. They started with a spirit of core product company, but failed. All the policies are same as service based.
    2. While offering, they will say that they will give joining bonus on top of CTC. People join NICE because of that. Later you will come to know that only 50% of bonus will be paid at joining time and rest 50% will be paid after 1 year. There is again a catch here, after getting the second half of bonus you will have to complete 1 more year in NICE. So, in total you have to serve 2 hours even if you dont want to. Stupid, childish policy makers. They should declare themselves as mutual fund company and broadcast the message 'please read the terms and conditions carefully'.

    Advice to Management

    Come out of stereotype Indian mentality. Quality comes with time and cost.


  9. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NICE full-time (More than 5 years)

    Pros

    Nice people who are knowledgeable and are willing to assist, if they are able to and their busy work schedule permits.

    Cons

    Once assigned to a team, you may find it difficult to transfer to another, in case you find another team's projects more interesting, or there is a personality clash within your own team.

    Advice to Management

    The staff is very talented. Give individuals the option to join teams or work on projects that stimulate their interests.


  10. Helpful (3)

    "My new second career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Consultant in Cambridge, MD
    Current Employee - Portfolio Consultant in Cambridge, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (Less than a year)

    Pros

    After 25 years in the public sector, it was a culture shock to be warmly welcomed into a professional, creative, innovative, and supportive work environment. I read a lot of reviews here before deciding to make the leap into this new world of corporate life, and I've never regretted it for an instant. I think what helps make this a positive environment is that we all have the same goals, so we support each other to achieve success. NICE values its employees and invests a lot of time in training and sharing information.

    Cons

    I work from home and travel. The only cons are my dog mopes around the house when I'm gone and sits right under my feet when I'm home!


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