NICE Reviews | Glassdoor

NICE Reviews

Updated October 19, 2017
454 reviews

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454 Employee Reviews

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Pros
  • Good (overall) work/life balance - though travel can be a killer sometimes (in 32 reviews)

  • Great people to work with, strong collaboration (in 31 reviews)

Cons
  • work life balance is challenging with the need to be available in various time zones (in 32 reviews)

  • there was no work / life balance at all (in 10 reviews)

More Pros and Cons

  1. Helpful (9)

    "ZERO FLEXIBILITY AND WORK LIFE BALANCE!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Hoboken, NJ
    Current Employee - Human Resources in Hoboken, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at NICE full-time (Less than a year)

    Pros

    Most NICE products are unique and cutting edge. They sell to many Fortune 500 companies.

    Cons

    For a tech company they are not cutting edge when it comes to culture and work environment. They operate as a call center with theme parties to get people excited about the office, which is immature. NICE has zero flexibility with working times and working from home. They just don't care! For a tech company the internal systems are dated, especially the HR systems. If you want to a place you have to clock in and out, this is your place folks!

    Advice to Management

    The CEO walks around and takes attendance. Most managers are just not progressive leaders.


  2. Helpful (1)

    "great company and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great knowledge share and flexible

    Cons

    all level communication needs improvement

  3. Helpful (5)

    "Used and abused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solution Consultant in Remote, OR
    Former Employee - Solution Consultant in Remote, OR
    Positive Outlook
    Disapproves of CEO

    I worked at NICE (More than 5 years)

    Pros

    Swanky conferences and kick offs. They have great training and decent product. I really appreciated many of the people I worked with. Most are not there anymore.

    Cons

    Promises promises. Unfortunately, belief in the customer and their success isn't real. It was a real joke behind closed doors. When I found out my salary was significantly lower than many peers AND my commissions were so low through the year and into November. I felts very used for my talents.

    Advice to Management

    This company is shallow and they don't mind stepping over the bodies to get the deal. Joke was don't confuse implementation with selling.


  4. Helpful (2)

    "Excellent organization."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Atlanta, GA
    Former Employee - Senior Project Manager in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Excellent company. I had been with the completion, Verint, for a total of about 10 yrs through acquisitions and would never go back to them. I would recommend NICE as an employer and vendor any day.

    Cons

    Management changes impact both employees and clients.

    Advice to Management

    Listen to your employees. You have the best Team and solutions.


  5. Helpful (1)

    "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at NICE full-time

    Pros

    Great growth opportunity. Energetic team

    Cons

    No consideration for work/personal time. In six years, I had six managers


  6. Helpful (1)

    "Great Company to work for"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time (More than 8 years)

    Pros

    Very innovative, Open minded to new ideas coming from their employees

    Cons

    None, all is well !

    Advice to Management

    Keep doing what you do


  7. Helpful (2)

    "A great place to be underpaid or have your job eliminated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NICE full-time (More than 10 years)

    Pros

    Good products, name recognition, market leader

    Cons

    CHEAP, CHEAP, CHEAP! they pay well under the industry average, across the board. They're moving a lot of jobs off shore in order to not have to pay US based salaries. EVERY quarter they indicate that results are poor in order to justify poor raises/no raises, little to no bonus. After they've screwed their people the results come back as spectacular - record growth.

    Advice to Management

    Pay attention to your people. Doesn't it make you wonder why there is little to no loyalty amongst your employees?

  8. "Not a bad place to work."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NICE full-time

    Pros

    Great supervisors, solutions suites and benefits.

    Cons

    Get ready for layoffs with so much consolidation.


  9. Helpful (1)

    "No career growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at NICE full-time (More than 3 years)

    Pros

    Good office, good bonuses,

    Cons

    Long hours, Very little work life balance, no career growth, benefits costs keep going up every year

    Advice to Management

    invest more in your good performing employees


  10. "District Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager
    Former Employee - District Sales Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NICE full-time (More than a year)

    Pros

    Technology was always evolving to a greater level
    Well respected
    Great Sales Training

    Cons

    If you're outside of UT, it's hard to be accepted into the corporate culture

    Advice to Management

    Keep making the best product better


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