NICE Reviews | Glassdoor

NICE Reviews

Updated October 19, 2017
454 reviews

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454 Employee Reviews

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Pros
  • very "family" friendly company, supports a healthy work life balance (in 31 reviews)

  • I have been working 5 month at nice, I find Nice a very business focused company with great people on board (in 29 reviews)

Cons
  • work life balance is challenging with the need to be available in various time zones (in 31 reviews)

  • there was no work / life balance at all (in 10 reviews)

More Pros and Cons

  1. "Solutions Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NICE full-time

    Pros

    Good benefits, good training process for sales

    Cons

    Difficult culture, interdepartmental communication could be improved

    Advice to Management

    communicate strategies better


  2. "NICE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NICE full-time

    Pros

    Well managed at the very top

    Cons

    Give up early on new solutions

  3. Helpful (2)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NICE full-time (More than 5 years)

    Pros

    Used to be a good company to work for. Priorities have fell off a cliff. Company no longer cares about employees/customers. Current pros, none.

    Cons

    Awful lower and middle management. Top managmemt is only focused on thier bonuses and stock price. Customers and employees are last priority. Buggy software and poor quality.

    Advice to Management

    Focus on the long term viability of the company. Stop being selfish. Concentrate a little more on software quality and employees.


  4. Helpful (5)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at NICE (More than a year)

    Pros

    Family autonomous, remote work. Reasonable salary and benefits

    Cons

    Terrible leadership and management selection.

    Advice to Management

    Start listening to all employees not just IL. Open up profit sharing


  5. Helpful (1)

    "senior solution architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Solution Architect in New York, NY
    Current Employee - Senior Solution Architect in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NICE full-time

    Pros

    culture and environment. great people to work with

    Cons

    compensation low, employee benefits and activity


  6. Helpful (7)

    "Fizzback review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Omaha, NE
    Former Employee - Program Manager in Omaha, NE
    Doesn't Recommend

    I worked at NICE (More than a year)

    Pros

    Great benefits and innovative products.

    Cons

    Poor management structure.Dishonesty in upper management with clients.

    Advice to Management

    Learn to develop and manage your employees. There is more value in keeping an employee than in churning employees through lack of engagement and development.
    Transparency is key.


  7. Helpful (2)

    "a serious place for serious people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NICE full-time

    Pros

    If you are into the more serious sides of security, NICE is a great place for you. They do really cool things and build really important systems. You'll meet some very cool people, lots to learn.

    Cons

    Almost the same thing, it's a serious place. Don't expect to be pampered here, you will be well compensated but much is expected of you.

    Advice to Management

    Keep doing what you're doing, but maybe open a research subsidiary and make it all soft to bring in the young tech type :)

  8. Helpful (1)

    "Fantastic company - Future is very bright for the company and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RVP Services Delivery in Toledo, OH
    Current Employee - RVP Services Delivery in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Compensation, work/life balance, Executive Management support, Employee empowerment, career growth, sense of belonging, industry leading products

    Cons

    Growing into a international giant corporation has had its share of growing pains that can add to the workload for any company. But it all works out in the end - hard work is rewarded and while expected of the people, it is appreciated by the Executives.

    Advice to Management

    Continue the investment in your staff, they are who makes the company what it is, and what it will become.


  9. Helpful (1)

    "Great Compnay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Sales, Interaction Analytics in Atlanta, GA
    Current Employee - Vice President Sales, Interaction Analytics in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at NICE full-time (More than 10 years)

    Pros

    For someone who is working for NICE for the last 16 years , I don't think I need to add any additional word. Great place to work at, great vibe, cool products, lot's of friends and great management team.

    Cons

    I honestly, don't have any cons.

    Advice to Management

    Keep the good work!!!


  10. Helpful (1)

    "They really are "NICE"!"

    StarStarStarStarStar
    Former Employee - Project Manager in Orem, UT
    Former Employee - Project Manager in Orem, UT

    I worked at NICE full-time (More than a year)

    Pros

    Highly engaged management. Remote work.

    Cons

    New PM back end system

    Advice to Management

    Make resource requesting a better, more flexible process to meet customer demands


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