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NIS America Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    Former Contractor - QA Tester
    Former Contractor - QA Tester
    Recommends

    I worked at NIS America as a contractor (Less than a year)

    Pros

    If you like quality assurance work and you also happen to like NIS games, then this is a great place to work. My boss, as well as the rest of the employees were friendly and approachable.

    Cons

    The work can be sporadic depending on your availability. But this is specific to me as I had educational commitments while working here.

    Advice to Management

    Keep doing what you're doing.


  2. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Santa Ana, CA
    Former Employee - Project Coordinator in Santa Ana, CA
    Doesn't Recommend

    I worked at NIS America full-time (More than 3 years)

    Pros

    - People working there are great.
    - Flex hours
    - Good benefits

    Cons

    - Management doesn't listen to their employees.
    - High stress level due to deadlines
    - Working overtime to meet deadlines

    Advice to Management

    Make decisions after talking to every team involved in the project.

  3. "Fun Job, Bad Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at NIS America full-time

    Pros

    The office is bright and fun, the chance to work on different games all the time is exciting, and it’s awesome to see your work on shelves in stores. Many people there are very friendly. The perks are also nice - company trips from time to time (Hawaii), and nice bonuses are a plus.

    Cons

    The work environment can be hostile at times; the current CEO gets very emotional and has a tendency to shout and take sweeping and dramatic disciplinary action. Employees can be promoted from within and there is room for growth, but oftentimes the company will hire from within for a position regardless of experience or qualifications, which leads to incompetence and bad management.

    Advice to Management

    Reign in the president and recognize incompetent workers instead of relying on others pick up the slack.


  4. "Good People, Not The Best Practice"

    StarStarStarStarStar
    Former Employee - QA Tester
    Former Employee - QA Tester
    Doesn't Recommend
    Neutral Outlook

    Pros

    You get to spend most of your day playing JRPGs and watching anime, so if you love that, you'll love this.

    The people are genuinely kind and friendly. There was an active effort from people at various departments to befriend and sometimes even advocate for QA. There was a warmth towards QA that many companies do not have.

    If you have strong English skills, the work itself is extremely easy, if a little tedious. Plus, getting an inside look at how some of your favorite games are localized can be enlightening.

    It is an extremely laid back environment. You get away with a lot of fun and shenanigans that might not fly at a more corporate company, but are commonplace here. It is also very easy to get time off for appointments, etc.

    Cons

    There is no financial security for QA. Temp status means you can work two weeks, and then not have work for three or four months.There is no overtime, and the company will push to have you there for as few hours as possible. A number of my co-workers had to work two jobs, or stretch themselves thin in order to work at a job they legitimately liked. It is not a living wage.

    There's a very understated but clear - "stop complaining, earn your keep" mentality towards QA. A number of employees got to their current positions through working in QA, and so there's an expectation that if you do your time, you too can move up. However, the company runs on a skeleton crew - you can only move up if someone leaves, and the only way anyone is leaving is if they get struck by lightning. So barring extraordinary circumstances, there is no real way to move out of QA, which as mentioned, is a not a livable position on its own. This has caused a huge hit on a number of long time testers' morale and subsequently, a lot of talent drain.

    Despite all the friendliness, and again, genuine efforts to improve QA's lot by a brave few, QA is frequently treated as the red-headed stepchild. They are considered disposable, and not true employees. We will be kicked off a project that isn't done, only to have an editor spend three or four weeks doing our work to save the company money. QA employees were laid off because the company underestimated the cost needed to test for PC and hired out the testing externally. There have been instances such as the yearly Christmas party or the company president's birthday, where QA was simply not welcome to celebrate despite being close with many in the company because we are again, "not really employees" in spite of our contributions. This was not a paid company vacation. This was getting to eat cake and ice cream with people you like.

    Advice to Management

    Treat QA as an essential component, not a temporary obligation you must fulfill. Stop cutting corners and give them real, full time positions and inclusion in the company. When people know their financial needs are met and that they are an integral part of the company, not a temp, they'll stop jumping ship at the first shiny opportunity they get.


  5. "QA Tester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Game Designer in Irvine, CA
    Former Employee - Junior Game Designer in Irvine, CA
    Recommends
    Negative Outlook

    I worked at NIS America part-time (More than a year)

    Pros

    Great staff to work with and everyone's really friendly. It was nice testing games and anime for some of the biggest ports to both.

    Cons

    There's a gap from QA to Production and they are not shy about making the distinction. It can be very hard to get work sometimes as a contract worker only working a couple weeks and then have nothing for two months.

    Advice to Management

    Communicate to all teams better would help. Otherwise good job with the work you are doing.


  6. Helpful (2)

    "Localization Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Localization Coordinator in Costa Mesa, CA
    Current Employee - Localization Coordinator in Costa Mesa, CA
    Recommends
    Positive Outlook

    Pros

    Great company culture
    Casual Attire
    Great people
    Casual work environment
    Very positive and uplifting

    Cons

    Small company, training system is different than a large corporate company

    Advice to Management

    Keep up the good work!


  7. Helpful (2)

    "Just like the games: good on paper, bad in practice."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Localization in Mill Creek, WA
    Former Employee - Localization in Mill Creek, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at NIS America (More than 3 years)

    Pros

    Awesome environment. Very relaxed in terms of conduct, teetering on unprofessional and offensive at times. Your mileage may vary, but it's nice to be able to speak freely with little consequence.
    Great insight into the game development and publishing process. You will wear several different hats and take on different roles as needed, but that just puts more feathers in your cap for when you get fed up with the idiocy, favoritism, and the "Japanese-only" mentality.

    Cons

    Pretty much everything. Managers openly having affairs with their subordinates. Ridiculous deadlines where you are expected--yes, expected--to work late, on weekends as needed.
    Don't expect any accolades, bonuses, or compensation for going above and beyond. If you aren't "in the manager's pocket," then you will go nowhere. Cloak and dagger stuff. Rewarded and urged by management to report/turn in your teammates if you don't agree with something they do.
    There is no room for growth. You take on almost any role, so you learn a lot. That's good, because it will get your foot in a better door.
    Management is laughably inept. Unqualified, uneducated in some instances, "pass-downs" from larger Japanese companies (read up on Japanese socialism in the workplace); and for a video game publisher, it's comical how nobody in charge actually PLAYS THE CONTENT THEY SELL.

    Advice to Management

    There's no advice to give, because they will never, ever, ever listen to anyone but themselves. Good luck.