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NJM Insurance

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NJM Insurance

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NJM Insurance Reviews

Updated Dec 1, 2022

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Found 390 of over 417 reviews
3.1
39% Recommend to a Friend
50% Approve of CEO

Found 390 of over 417 reviews

3.1
39%
Recommend to a Friend
50%
Approve of CEO
NJM Insurance President and Chief Executive Officer  Mitch Livingston (no image)
Mitch Livingston
92 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Everything else! Poor management, employees are an after thought.(in 35 reviews)
  • "Your never allowed to give a review of your immediate supervisor.(in 22 reviews)
  • "I have tried and have been given the 'politically correct' answer, which means 'we can't help you, upper management is always right'.(in 20 reviews)
  • "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care.(in 17 reviews)
  • "Manager does not know how to speak to employees.(in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of NJM Insurance and is not affected by filters.

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  1. 5.0
    Current Employee

    Good place to work

    Sep 7, 2022 - Property Damage Adjuster 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good hours Good management Learn about cars

    Cons

    Pay Boring at times Glorified customer service job

    Be the first to find this review helpful
  2. 3.0
    Current Employee, more than 3 years

    Company Plays Favorites

    Nov 29, 2022 - Insurance Agent in Hammonton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -good benefits -overtime opportunities -PTO is given from your start date it isn’t accumulated

    Cons

    -management plays favorites. You will not progress based off your skills alone. -company continues to add major responsibilities for Personal Lines with no increase in pay

    1 person found this review helpful
  3. Join the NJM Insurance team
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  4. 2.0
    Current Employee, more than 5 years

    Meh

    Dec 1, 2022 - Claims Adjuster in Hammonton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent wage and can work from home.

    Cons

    Micromanaging and favoritism with promotions.

    Continue reading
    Be the first to find this review helpful
  5. 2.0
    Current Employee

    good starter job

    Nov 19, 2022 - Hybrid Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    benefits, decent bonus, free soup and oatmeal.

    Cons

    no growth only advanced if you are liked, not really about work ethic. very clickish

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Current Employee, more than 3 years

    Insurance Adjuster

    Nov 14, 2022 - Claims Adjuster in Trenton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO Benefits Sick Leave Coworkers Space

    Cons

    Micromanaged Senior levels Retention rate Promotions Cafe

    Be the first to find this review helpful
  7. 4.0
    Current Employee, more than 1 year

    Really Not Bad

    Oct 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home 4 out of 5 days 8% match on 401K which is super high

    Cons

    Salary is eh Heavy workload at times

    Be the first to find this review helpful
  8. 2.0
    Current Employee, more than 3 years

    Eh

    Nov 2, 2022 - Analyst in West Trenton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work life balance occasionally, free soup

    Cons

    Our department is a door mat.

    Continue reading
    Be the first to find this review helpful
  9. 2.0
    Former Employee, more than 5 years

    Cons out weight the benefits but can be used as a stepping stone to something more lucrative and stress free.

    Apr 8, 2022 - Account Representative in Hammonton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Pay - Health Benefits - Work From Home - Free Soup and Oatmeal -Employee Discount on Auto Insurance

    Cons

    Minimal Pay Raises even after your end of year review puts you near the top of all employees. Constantly asked to do overtime since understaffed. No fully remote. If you’re in a managers good graces or supervisors good graces you have a fast track to promotions.

    Continue reading
    15 people found this review helpful
  10. 1.0
    Current Employee, less than 1 year

    Disrespectful company

    Oct 8, 2022 - Licensed Account Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No pros. Maybe free food sometimes , that is all.

    Cons

    They do not value the reps hard work and the managers do not know how to speak to people . They lead my disrespect and bullying . When they see the bullying does not work they try to make your job harder than it is . I believe that this is a racist company. Find another job with higher pay and better values .

    Continue reading
    4 people found this review helpful
  11. 2.0
    Former Employee, more than 3 years

    Thankless Job

    Mar 13, 2022 - Licensed Account Representative in West Trenton, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - 401(k) matching - Pay differential for working evenings and/or Saturdays - Decent training - Paid insurance education opportunities - Friendly and supportive coworkers - Free soup/oatmeal

    Cons

    - Micromanagement to the point of distraction. Minimal autonomy. - Slow promotions: it may take years for you to even become a Senior Licensed Account Rep - Extremely repetitive call center work. Not much variation especially since your schedule is already planned out for you. It is considered a problem if you deviate too much from your set schedule. Any time spent not taking calls, including bathroom breaks, are monitored. - Limited career opportunities available for reps outside of the contact center - Extremely difficult to use PTO freely. Often required to bid a year in advance for days off. Hard to take time off after bidding is done - Mandatory Saturdays for 2 years after starting

    Continue reading
    20 people found this review helpful
Viewing 1 - 10 of 390 Reviews
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NJM Insurance Reviews FAQs

NJM Insurance has an overall rating of 3.1 out of 5, based on over 417 reviews left anonymously by employees. 39% of employees would recommend working at NJM Insurance to a friend and 53% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by -6% over the last 12 months.

39% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NJM Insurance 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at NJM Insurance to be compensation, coworkers, benefits and the cons to be senior leadership, career development, management.

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NJM Insurance Careers

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We're Not Just an Insurance Company. We're NJM. NJM's greatest asset is its employees. We're looking for bright, creative, hardworking...More

  • Testimonials
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  • Wellness Programs
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

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NJM Insurance

2 days ago

Careers
Is there curiosity in your career? Shelli began her NJM career in 1997 and advanced through roles of increasing responsibility, recently being named Assistant VP. Read why she attributes curiosity as a critical component to her success: https://bit.ly/3VqoBP9
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NJM - How Curiosity Can Play a Part in Your Career
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NJM Insurance

3 days ago

Employee Story
Kudos to Judy! 👏 A policyholder expresses his gratitude for Judy's help with his claim and for going the extra mile for him during a difficult time. Join the NJM team at njm.com/careers!
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NJM Insurance photo of: Customer Service Week
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Glassdoor has 417 NJM Insurance reviews submitted anonymously by NJM Insurance employees. Read employee reviews and ratings on Glassdoor to decide if NJM Insurance is right for you.