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NJM Insurance

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NJM Insurance

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NJM Insurance Employee Reviews about "good benefits"

Updated Nov 2, 2020

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Found 29 of over 342 reviews

3.1
57%
Recommend to a Friend
64%
Approve of CEO
NJM Insurance President and Chief Executive Officer  Mitch Livingston (no image)
Mitch Livingston
55 Ratings
Pros
  • "Free soup; nicely subsidized lunch - low cost to employee(in 52 reviews)

  • "Good benefits and decent PTO (that you typically can’t even use)(in 29 reviews)

  • Cons
  • "Closed old boys club; must know upper management(in 20 reviews)

  • "Traditional work environment lacking drive for innovation(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of NJM Insurance and is not affected by filters.

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    Reviews about "good benefits"

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    1. 5.0
      Former Employee, more than 3 years

      Great Company!

      Oct 28, 2019 - Anonymous Employee in Hammonton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They treat their employees very well. Great environment. Good Benefits. Thorough training program. Knowledgeable, helpful Management.

      Cons

      Call center is very tedious & definitely not for everyone. Very high expectations of employees.

      5 people found this review helpful
    2. 1.0
      Current Employee, more than 5 years

      Don't Be Fooled

      Nov 2, 2020 - Licensed Account Representative in Hammonton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good co-workers, good benefits and PTO plan, but no ability to actually utilize it.

      Cons

      Basically everything else. Unsupportive management, excessive micromanaging, unattainable goals and no support in reaching them. Rewards good staff by making them do others work. Little to no opportunity for advancement.

      14 people found this review helpful
    3. 1.0
      Former Employee, more than 10 years

      Worst corporate culture EVER seen!

      Sep 18, 2020 - Senior Policy Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and decent PTO (that you typically can’t even use)

      Cons

      If I could give 0 stars I would. I worked at NJM for 12 years & it just got worse & worse! Micromanaging, HR doesn’t evaluate work complaints/issues, management retaliation for employees reaching out to HR, over worked, under paid, unrealistic work expectations, ALWAYS looking for who caused the issue/mistake instead of using that time to fix the issue/mistake, base promotion opportunities & employee treatment based on their own perceptions, rumors & heresay. NO work life balance at all, low employee morale in ALL departments, management is clueless as to what I was working on or how the work is even done - yet they are the ones that evaluated my work...

      Continue reading
      17 people found this review helpful
    4. 4.0
      Former Employee, more than 1 year

      Good company

      Apr 23, 2020 - Personal Lines 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Good pay Good soup

      Cons

      Travel time Hours Trying to get time off

      1 person found this review helpful
    5. 2.0
      Former Employee, more than 3 years

      You must like to be micromanaged

      Jan 3, 2020 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are good and good amount of time off. The bonus is decent if you can managed to meet the metrics to get it

      Cons

      I can only speak for personal lines but you are micromanaged to the t. Your schedule is planned out for you Which sounds great in theory but in reality , you spend most of you day trying to adhere to it and when you get stuck on a long call and need to write a long note your harassed to hurry up. If you need a day off you better make sure you know about it a year in advance other wise your screwed. when you actually need a day good luck cause they won’t let you leave early and it’s a miracle when they do . There is a huge disconnect between upper management and what is really going on. The supervisors are so far removed they don’t even know the Proper procedures yet they’re supposed to coach you on how to do things correctly. A pro is it doesn’t take much to get promoted the downside about that is they promote just about anyone they like The downside they have people with no experience as Underwriters And supervisors. The best is the programs used. They are out dated and always have issues. They have a department that handles “tech issues” but no one in that group is actually trained in IT so when they roll out a new program 3 other things break. Don’t look for morale because there’s none. When it gets busy they threaten you to do overtime otherwise they will force you to. Part of the reason no one wants to do overtime is because the lack of appreciation for the hard work that is put in.

      Continue reading
      13 people found this review helpful
    6. 2.0
      Current Employee, more than 3 years

      Business Analyst and Cost Control

      Sep 1, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, nice parking lot

      Cons

      Micro managed, strict work hours

      Continue reading
      3 people found this review helpful
    7. 1.0
      Current Employee

      Saddest place to work

      Jul 30, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are good but at this point that is all they have going for them.

      Cons

      Communication is terrible even though I work in an IT department where “team” work is supposed to be promoted. Supervisor level & above is like a secret club & those of us that actually work don’t know what’s going on or what the direction is. Then when you receive your yearly review they tell you you are not team or goal oriented & we all have communication problems (yes we do talk amongst ourselves). Pretty much fear is high here. And our roles changes often so we really don’t know what we are suppose to be doing. Our manager doesn’t leave her office & doesn’t speak to us. There are many times she walks by head down & asks as if she has never met me even though I have been here for 15+ years. It’s like a bad sitcom. It’s so bad it’s almost laughable. There are people leave our department faster then they can higher them yet nothing is changing. You would think it would be a red flag to someone that their is a problem. ????

      Continue reading
      18 people found this review helpful
    8. 1.0
      Current Employee, more than 5 years

      Don’t

      Nov 1, 2017 - Anonymous Employee in Hammonton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Close to home and now work home 2 days a week wish it was 5 like Cigna. Good benefits

      Cons

      Salary scale is lowest in the insurance industry The annual reviews are a joke and do not reflect you work year round. Supervisors and managers do less the reg emoloyes and concerned about petty things. You are constantly being watched And supv puts tremendous productivity processure on you which is not needed its a power trip. The company is great. Its the people in supervision who ruin the company and good people end up leaving. And if you tell anyone you are done! You are tblacklisted and will not go anywhere the supv will see to it.

      Continue reading
      13 people found this review helpful
    9. 2.0
      Current Employee, more than 1 year

      Good pay....thats all...

      Sep 21, 2017 - Personal Lines Representative in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay, good benefits, friendly coworkers

      Cons

      One of my major cons is the micromanaging. You can do everything in your power to do your job right but management will still find a way to point out the flaws. The constant "checking" to make sure you're not taking too long with a customer or documenting a call. Minor cons are requesting time off (no one wants to be there so a lot of the days are taken) and the hours there is just a 30/45 min lunch and 10 min break. A lot of the procedures are outdated like only being able to mail ID cards to insureds. Also, a lot of the information needed is unnecessarily intrusive. There was no proper training it was a month of learning the basics and we were thrown to the wolves on the busiest day (Monday) The rest weed supposedly learn on the go or through the manual. The NICE call evaluators are very picky. Very corporate and stuffy atmosphere a lot of employees look miserable and don't really speak to each other. Also the customers can be very rude because they don't really understand NJM procedure and some outdated practices NJM can be confusing and frustrating for insureds and reps.

      Continue reading
      15 people found this review helpful
    10. 2.0
      Former Employee

      Beware...

      Feb 2, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable company, good benefits, good colleagues

      Cons

      Dictatorial management styles, outdated work concepts

      Continue reading
      9 people found this review helpful
    Viewing 1 - 10 of 29 Reviews

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