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NJM Insurance

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NJM Insurance

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NJM Insurance Employee Reviews about "work environment"

Updated Jan 4, 2021

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Found 16 of over 342 reviews

3.1
57%
Recommend to a Friend
64%
Approve of CEO
NJM Insurance President and Chief Executive Officer  Mitch Livingston (no image)
Mitch Livingston
55 Ratings
Pros
  • "Free soup; nicely subsidized lunch - low cost to employee(in 52 reviews)

  • "Good benefits and decent PTO (that you typically can’t even use)(in 29 reviews)

  • Cons
  • "Closed old boys club; must know upper management(in 20 reviews)

  • "Traditional work environment lacking drive for innovation(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of NJM Insurance and is not affected by filters.

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    Reviews about "work environment"

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    1. 5.0
      Current Employee

      Fantastic Company To Work For

      Jan 4, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Handling COVID incredibly well, great admin team, lovely work environment and culture, great benefits

      Cons

      Can't think of any cons

      1 person found this review helpful
    2. 5.0
      Current Employee

      Love it

      Sep 24, 2020 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work environment is very friendly. And the team is great

      Cons

      None that I can think of

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    3. 4.0
      Former Intern, less than 1 year

      IT Department

      Oct 5, 2020 - Functional Analyst Intern in West Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the positive, family-oriented work environment

      Cons

      no cons at this time

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    4. 2.0
      Former Employee, more than 3 years

      Okay place to start, not a good idea to stay longer than a year or two.

      Jul 27, 2019 - Anonymous Employee in Levittown, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training is excellent! Free coffee, soup, iced tea, and milk in the cafeteria. Good place to gain experience then leave.

      Cons

      Unfortunately the cons list is much longer than the pros list. Benefits provided are only health, life, and dental and you need to pay a portion of it. Upon interviewing with other companies, I found most offer these benefits in full without you needing to pay a portion. Pay is much lower than a lot of other upstanding insurance companies in the area, about 7k-10k lower. There is absolutely no work/life balance what so ever for the representatives or underwriters in the personal lines department. They provide PTO but its highly restricted on how and when you can use it. They make you request off the days you need almost a year plus in advance. If something comes up during the year and you have to take off or need to leave early, forget about it. They do not assist their employees in career development. I once asked for additional responsibilities/ things that can be done off the phones and was basically told it was my job to answer phones. After that I started seeking employment with a better company because my talents were not valued and I did not appreciate being told I was basically just an answering machine for the customers that call in. Some reps have been doing the same job for 10 years plus with little recognition and no advancement which makes it a very depressing place to work. Recently they created new job titles within the same positions which makes it confusing as to where everyone stands. Also creates false hope for a lot of those people because not all of them will be promoted. On top of the bad work environment the company constantly has rate increases so the customers are generally very unhappy when they call in. Overall a very stressful job with tons of responsibility and not enough pay.

      Continue reading
      19 people found this review helpful
    5. 5.0
      Current Employee, more than 3 years

      Some employees have no clue...

      Jun 14, 2015 - Anonymous Employee in West Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly employees Nice work environment and surroundings Cafeteria for breakfast and lunch Wellness center with lots of offerings Benefits one of the best packages offered Good salary and yearly bonus is paid

      Cons

      Dress policy needs to be business casual every day Would be nice to have half day Fridays for summer

      Continue reading
      2 people found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Mediocre, at best

      May 10, 2017 - Personal Lines Representative in West Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free soup, coffee, tea, oatmeal. 401k that matches up to 8%. Decent amount of PTO.. can't really think of much more.

      Cons

      NJM was once known to be a great company. ONCE. It is now 2017 and the work environment is still that of 1984. The supervisors there knew less than I did half of the time; not really sure how they got promoted in the first place. Most lack any college education at all. The work schedules are extremely rigid, absolutely no flexibility - was told telecommuting was coming soon but I have a feeling there will be a catch involved. The scored evaluations are a joke, it's nearly impossible to get a 100 now. They are slowly but surely losing their younger employees who are beginning to notice that this company is stagnant and cannot keep up with modern culture. Try to take off one day in the summer, good luck! You must request off months in advance to take off a random Thursday in July. I've heard of supervisors that have harassed multiples employees and received absolutely no recourse for their actions. This company is going downhill fast and all of the millennials who work there are realizing it! Beware. Upward mobility and an open mind are 2 things NJM completely lacks.

      Continue reading
      18 people found this review helpful
    7. 1.0
      Former Employee, more than 8 years

      Horrible Place To Work. Potential Employee beware

      Aug 8, 2014 - Analyst in West Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The only reason to ever work at NJM is if you can't find a job anywhere else.

      Cons

      Low salary. Benefits will not make up for what the rest of the market is paying. Toxic work environment with very harsh treatment of hardworking employees by management with no intervention from HR, Senior Executives or Legal. It's almost as if this type of culture is endorsed by the company. Recent resignations from NJM have been very disheartening. Employees are witnessing cruel treatment of employees targeted to be forced out but are too afraid to stand up to an organization that will squash dissent. IT is mostly "insourced" with 90 percent consultants from India. Often you are the only US citizen in a meeting. This is very disheartening from an organization that advertises itself as a founding member of the New Jersey Business and Industry Association (NJBIA). The example they are setting is hypocritical to the values they espouse. Bernie Flynn, CEO of NJM will eventually have to be held accountable for the bullying going on in his organization. Let us remember that the great governor of the state of New Jersey was brought down by humiliation for turning the same blind eye.

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      8 people found this review helpful
    8. 1.0
      Former Employee, more than 10 years

      Stay Away Unless You Like Punishment....

      Feb 23, 2018 - Anonymous Employee in West Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Okay benefits with 401(m). Use to be great however they eliminated the pension plan. Stay under the radar and you're set for life. Soup use to be great.

      Cons

      Don't be fooled by the GREAT postings. They are all lies, probably posted by HR. For every good posting there are 8 other terrible postings. There are too many silos and office politics. Hostile, stressful work environment and absolutely no support from senior management team. Executive management team tried to force change management but that has failed. Departments are running thin with no additional support other than working long hours without recognition for your efforts. Dare try to take PTO and you'll be scrutinized. Morale is terrible!!!!

      Continue reading
      20 people found this review helpful
    9. 4.0
      Current Employee, more than 10 years

      You get out of it what you put into it

      Jul 26, 2015 - Varied in Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been with the company for over 30 years. Safe work environment, great medical and dental plan, 401K, pension plan, 32 vacation days and holidays. If you prove yourself you can do well. Golf league and bowling league and an annual company sponsored dinner for 25 year employees.

      Cons

      Can be a micromanaged at times. Loss of pension plan to new employees but times do have to change to stay competitive and plan for the overall future.

      Continue reading
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    10. 1.0
      Former Employee, more than 10 years

      "Good Old Boy Company" with a management team that will protect themslves and hang others.

      May 31, 2013 - Anonymous Employee in West Trenton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits with 401(m) and a pension. Stay under the radar and you're set for life.

      Cons

      Too many silos and office politics. Hostile, stressful work environment and absolutely no support from senior management team. Executive management team tried to incorporate "change management" but it was a BIG failure. Departments are running thin with no additional support other than working long hours without recognition for your efforts. If you stay under the radar, aren't productive and don't cause any issues you will be promoted. Dare you challenge management or make a mistake or you question anything you'll be hung out to dry.

      Continue reading
      3 people found this review helpful
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