NNR Global Logistics USA Reviews | Glassdoor

NNR Global Logistics USA Reviews

Updated May 5, 2017
23 reviews

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2.8
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23 Employee Reviews

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  1. "Great experience so far"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Import Operations in Schaumburg, IL
    Current Employee - Import Operations in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NNR Global Logistics USA full-time

    Pros

    The company itself is great. They are very flexible And lenient, and will stay loyal to you. The managers do not micromanage or hound you. The company also offers decent benefits and vacation days and they often make exceptions for the employees. Do not believe all the bad reviews about this company- those reviews are from complainers who do bare minimum, grade F- work and still complain. Lazy people who have poor attitudes. You reap what you sow and you get what you give.

    Cons

    Some of the people they hire are not up to work standards and do not have the basics of freight forwarding. It is harder to deal with the people then it is the actual work load. But thats only if you truly care about the job and want to progress in your career, but if you're in it just to collect a check and not learn, you will never leave this place because it is that comfortable.

    Advice to Management

    Keep doing your job to the best that you can do. It's not always easy to manage everyone but also remember that in order to improve, people must meet company standards. Also, find ways to motivate the people and educate them so the company can be stronger.


  2. "Imports"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Import Operations in Atlanta, GA
    Current Employee - Import Operations in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NNR Global Logistics USA full-time (More than a year)

    Pros

    Prior management talked down to the staff belittling them in front of others it was a horrible environment to work in. Once the Human Resources department was made aware of the situation swift action was taken. The office is under new management as of 2016. They realize that Happy employees can make happy customers. Things are getting better and better by the day. We have a great staff believes in team work, we work hard but enjoy our day. They are upgrading their software. Which will help us a great deal.

    Cons

    Workload is heavy but they are hiring. Making sure they get the right people in place. They do pay over time though. Need dual monitors to be more productive.

    Advice to Management

    Keep listening to the employees!


  3. Helpful (1)

    "Run Run Run stay away one of the worst company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Import Operation in Atlanta, GA
    Former Employee - Import Operation in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at NNR Global Logistics USA full-time (More than a year)

    Pros

    Stir continue running, do not go to that placr

    Cons

    Honestly not a good place to work , the HR is the absolute worst, manipulated and liar!!! Run Run

    Advice to Management

    Listen to your employees!!!!! Be fair !! Stop taking sides

    NNR Global Logistics USA Response

    Feb 3, 2017 – Human Resoures Manager

    NNR's Human Resources Department takes all complaints seriously and does a complete and thorough non-biased investigation on all complaints. Once the thorough investigation is complete, action is ... More


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  5. Helpful (2)

    "Needs Improvement SERIOUSLY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Import Operations in Atlanta, GA
    Former Employee - Import Operations in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at NNR Global Logistics USA (More than a year)

    Pros

    The benefits they offer are ok.

    Cons

    There is a lot of division, higher ups are doing nothing while other lower levels are doing all the work. People are leaving due to not being treated fairly. A lot less teamwork and a whole lot of throwing the workhorses under the bus to get to the top. Corporate does not listen when you voice your concern and nothing is done about it because they don't care. You never hear from management unless you have done something wrong or someone has thrown you under the bus.

    Advice to Management

    Teamwork is important. Without it, your office will not sustain itself. To H.O/H.R., listen when someone reaches out to you with their concerns. Don't brush it under the rug and cast blame on them for being concerned. If you would listen to them, you woukd understand why so many people are leaving the company. Stop putting people in management positions that make you look horrible as a company. There were a lot of goox hardworking people at this office but they left because they were treated unfairly. If it doesn't change, you will lose the few good people you have left in this office.

    Management: You are the representative of your office. If you allow division, conflict, people treating others unfairly, and make decisions based off of certain people's opinion of another, then you are just as in the wrong as the person that put you up to it. You as management should not be biased or one-sided. Don't make your employees feel like they aren't good enough because you are personally biased.

    NNR Global Logistics USA Response

    Jan 4, 2017 – Human Resoures Manager

    The Human Resource Manager takes all matters seriously and acts on them accordingly. Sometimes matters are confidential and therefore we are not always able to share certain information with all ... More


  6. "Air import Breakbulk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    Pros

    Unlimited overtime, great pay, wonderful environment

    Cons

    Working long hrs, doing the job of 2-3 ppl

    Advice to Management

    None


  7. "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook

    Pros

    Nnr global logistics nnr usa is a Flexible understanding multinational corporation that is fun and rewarding to work for a long term career.

    Cons

    Cultural differences sometimes from Japan to the united States sometimes gets in the way and kea some getting used to. The Japanese have a different work style, however this company is more progressive than others.

    Advice to Management

    More sales incentived


  8. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NNR Global Logistics USA full-time (More than 10 years)

    Pros

    I really feel like NNR is a "diamond in the rough". Honorable company, great people and recent changes in structure are positive.

    Cons

    Bridging conservative and entrepreneurial culture. In today's environment, first to market and quick execution wins the game. Keep pushing through.

    Advice to Management

    Keep aggressively pursuing the current course.


  9. Helpful (1)

    "Company in Tumoil"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at NNR Global Logistics USA (More than 10 years)

    Pros

    Good Health Benefits and strong financial backing from large Japanese Company are about the only Pro’s that are left at NNR USA.

    Cons

    NNR was at once the most progressing Japanese Freight Forwarders in the USA. Today they have reverted back to “Old School” Japanese Management that has caused many good people to leave the organization over the past ten months. Pay is poor across the board from sales to operations. NNR is on average 10 to 15% lower than its competition when it comes to compensation. American Staff once empowered are not empowered anymore and an “I do not care attitude” is prevalent throughout the US Branch Offices and Corporate Office. Recent changes in the US Management Structure have not been well received and have caused a major defection in key people within the organization.

    Tenured American’s are regularly passed over for promotions and newly imported Japanese Manager’s from Japan are given Regional Rolls with lack of experience in the US Market Place. The Japanese Manager’s then have to lean on the passed over American Mangers for advice, help and training. These Japanese Managers are not able to communicate well in English and have a hard time relating to the American Culture and communicating to the American Staff that they are supposed to be leading / supervising.

    A majority of the US branch offices are being reduced from operational locations to sales satellite stations. Phoenix, Cleveland and Indianapolis are prime examples and have resulted in lost customers and poor customer service. St. Louis, Minneapolis and Portland will be Satellite locations by the end of Q 1 2016.

    NNR has no direction when it comes to sales or business plan for the next three, five or seven years. Upper management has no direction on how to solidify the sales organization that has resulted in a huge sales turnover in key US cities. NNR USA’s upper management only wants the sales team to sell their air export product. Their once strong Ocean Import and Export product is now not viable with the closing of its ocean hub and the departure of key ocean staff members. This has resulted in a US organization that is not in a good financial standing with the Corporate Office in Japan and is n Corporate Probation.

    The US Executive Management Team is not respected by a majority of the sales, operations staff or local management due to the “Old School” Japanese Management Style and the recent changes in key US management. The US Executive Management Team is out of touch with the local staff and believes by sending out strongly worded Emails this will motivate the 300 based local employees. If you are considering an offer or applying for a position at NNR I would strongly consider looking elsewhere.

    Advice to Management

    Stop and review your direction US Management Team. Reality is that strongly worded emails do not motivate the local sales and operations team. Your current sales direction is flawed and needs to change. Respect and direction are what is needed. Promote the local American BM and Sales Staff to Key Management roles and not bring in Japanese from Japan that have no clue on how business works in the US. Also review your present US Management team as they are not respected by 98% of the organization, the people that do the work. Your changes start with that team. Making those changes will breath "New Life" into NNR USA. If not your tail spin will continue.


  10. "Former Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pflugerville, TX
    Former Employee - Anonymous Employee in Pflugerville, TX

    I worked at NNR Global Logistics USA (More than 3 years)

    Pros

    Challenge place to work. Good opportunity to get promote if you work hard. Great payment

    Cons

    Nothing in negative way for me but happy to work here


  11. "Export Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ocean Export Operations Specialist/ISO Coordinator in Canoga Park, CA
    Former Employee - Ocean Export Operations Specialist/ISO Coordinator in Canoga Park, CA
    Recommends
    Positive Outlook

    I worked at NNR Global Logistics USA (More than 10 years)

    Pros

    Stable and well established organization

    Cons

    Not a lot of growth opportunity


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