NPD Reviews | Glassdoor

NPD Reviews

Updated October 13, 2017
234 reviews

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3.1
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NPD Chairman and CEO Tod S. Johnson
Tod S. Johnson
127 Ratings

234 Employee Reviews

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Pros
Cons
  • There have been a lot of shake-ups and layoffs within the Chicago offices and they have not been addressed by corporate or upper management (in 11 reviews)

  • Very boring, not a lot of opportunity for growth (in 6 reviews)

More Pros and Cons

  1. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Rosemont, IL
    Current Employee - Associate in Rosemont, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NPD full-time (Less than a year)

    Pros

    Flexible hours, great work/life balance (especially in the summer), ability to work remote if you want, tons of vacation time. Everyone is very nice and helpful and willing to help you out. Questions are encouraged. A very professional environment (even though dress is jeans-casual). Ability to move within the company- internationally or to different practices. Pay is average.

    Cons

    The main office is in Rosemont. There also aren't many social opportunities within the company, like happy hours or affinity groups.

    Advice to Management

    Improve the office culture by encouraging office events, like happy hours after work.


  2. "NPD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NPD full-time

    Pros

    work life balance is a huge benefit of working in this organization.

    Cons

    lack of processes. Leadership in IT needs to provide better direction.

  3. "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NPD full-time

    Pros

    Great work life balance, great people

    Cons

    Incompetent HR department, extremely bureaucratic hierarchical structure, little opportunity for growth, most employees are underpaid

    Advice to Management

    Invest in good talent, they could be the future of your company


  4. "NPD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Research Analyst
    Former Employee - Market Research Analyst
    Neutral Outlook
    Approves of CEO

    I worked at NPD full-time (More than 5 years)

    Pros

    flexible schedule, work from home

    Cons

    lack of professional growth, bonuses not based on performance, tiny salary increases

    Advice to Management

    create other levels in hierarchy to promote professional growth.


  5. "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Port Washington, NY
    Former Employee - Executive Director in Port Washington, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at NPD full-time (More than 5 years)

    Pros

    Learned a great deal and there are a lot of good, smart people working there. Pay is decent. Benefits are fantastic.

    Cons

    Incredibly political. No one will make a decision until there are multiple committee meetings. Projects are never on time, which leads to frustrated clients.

    Advice to Management

    You need a significant culture shift. Everyone is so obsessed with not rocking to the boat that they spend all there time saying why and how they can't do something instead of trying to figure out how they can. Tell your people to eliminate the phrase "that's not how we do it" and instead ask if the standard or practice can be improved.


  6. Helpful (2)

    "Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist in Port Washington, NY
    Current Employee - Account Specialist in Port Washington, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time (More than 5 years)

    Pros

    Invested in the training and development of employees . Nice Flexibility. Great co-workers. Good benefits. Opportunity to move around. Opportunity to work remotely.

    Cons

    Work/life balance can be poor, constantly on the clock. A lot of internal changes currently happening. Sometimes there is a disconnect between management.

    Advice to Management

    Evaluate employee bandwidth


  7. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NPD full-time (More than a year)

    Pros

    Private company. Nice, smart people. Open to telecommuting in some areas. Great health benefits. Good for "left brain" young people out of college.

    Cons

    Very political. Lots of clicks. Difficult to get things done. Little to no training on their own solutions. Constant reorganization; not uncommon your manager changes 2-4x/yr.

    Advice to Management

    N/A

  8. "From Great to Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NPD full-time (More than 10 years)

    Pros

    - good starting place to work here 1 to 2 years straight form college
    - OK benefits
    - many nice and friendly coworkers
    - summer hours
    - option to work from home sometimes

    Cons

    - no clear direction, unsure of it's direction
    - constantly changing business model
    - departments and people despairing without any explanation
     - trust and job security are major issues
    - no innovation

    Advice to Management

    - think about people that build this company and dedicated their lives to make this company successful
    - implementing new ideas is not always good. If something is not working it is OK to admit it and make corrections.
    - too much red tape, limits collaboration and innovation
    - too many people are scared to loose their jobs, instead of building their teams they worry too much about keeping their job and ignoring their employees (all department)
    - new CEO trusts more outside consultants than her employees


  9. "Positive/Interesting Work...poor retail leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist in Port Washington, NY
    Former Employee - Account Specialist in Port Washington, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at NPD full-time (More than a year)

    Pros

    Work is interesting and add value to end user

    Cons

    Bleak retail services leadership...if you're in a different department your experience will be completely different so disregard.

    Advice to Management

    Re-train Retail team leadership and there will be less turnover


  10. Helpful (2)

    "Was good at the start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rosemont, IL
    Former Employee - Anonymous Employee in Rosemont, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at NPD full-time (More than 3 years)

    Pros

    Good People
    Great benefits
    Was able to work from home
    Flexible hours

    Cons

    High rate of turnover
    Started off with good work/life balance, but ended up working 14 hour days
    Too much restructuring

    Advice to Management

    Company started off great, but then listened too much to consultants about org structure and how to run the business. Make up your mind about the corporate structure. And remember, your employees are what make your company grow and run. Listen to what your employees have to say. A survey is one thing, but you have to actually listen and implement.


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