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NPD Reviews

Updated February 13, 2018
239 reviews

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3.1
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NPD Chairman and CEO Tod S. Johnson
Tod S. Johnson
132 Ratings

239 Employee Reviews

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Pros
  • Good work/ life balance as long as you are doing a good job (in 57 reviews)

  • Great co-workers, work life balance, flexible work from home options (in 15 reviews)

Cons
  • There have been a lot of shake-ups and layoffs within the Chicago offices and they have not been addressed by corporate or upper management (in 12 reviews)

  • No opportunity for growth and still in the 1980's (in 5 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing Specialist in New York, NY
    Current Employee - Product Marketing Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time (More than a year)

    Pros

    People willing to help, good wfh policy

    Cons

    Hard to relocate if you are entry level


  2. "Account Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time

    Pros

    Very nice people to work up, especially senior level management.

    Cons

    Not a lot of room for upward mobility

  3. "Not bad but not industry leading"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer in New York, NY
    Former Employee - Software Development Engineer in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at NPD full-time (More than a year)

    Pros

    People are nice
    Management is approachable
    Free food every now and then
    Only good for those towards the end of their career

    Cons

    No company culture
    Old technology
    Salaries are lower than average
    Do not promote from within
    Cannot grow vertically only horizontally


  4. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Port Washington, NY
    Current Employee - Product Manager in Port Washington, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time (More than a year)

    Pros

    Great people. Good work/ life balance as long as you are doing a good job. Have hired/ promoted the right people to help move the company forward.

    Cons

    Slow moving. Dated equipment. Not rewarded enough. Does not pay market value.

    Advice to Management

    Going in the right direction. Start rewarding people more - otherwise there will be high turnover of the. valuable employees.


  5. "Great to start, but not a place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at NPD full-time (More than 3 years)

    Pros

    Great people, strong emphasis on work life balance, great place to start your career but you can't stay long because you will never make any money, they pay way under market value

    Cons

    Mediocracy is often tolerated while strong talent is not recognized or rewarded, strong inconsistencies with salaries, upper management is completely out of touch, HR is beyond incompetent, lots of ridiculous policy / procedure that is a complete waste of time, unrealistic double digit sales goals for no reason

    Advice to Management

    Reward strong talent, don't be afraid to cut the fat and don't be cheap with salaries


  6. Helpful (2)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NPD full-time

    Pros

    Good work life balance. Very good benefit packages. Pay is ok. There are some great people in middle management positions that care about their employees.

    Cons

    Poor communication throughout company. Very high turnover. Very bureaucratic and political environment. Everyone is always in self-preservation mode because they fear they will be next to go.

    Advice to Management

    A company that offers valuable products and solutions should not have the high level of turnover NPD has. It all starts at the top.


  7. "Director, Client Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Director in Port Washington, NY
    Current Employee - Client Services Director in Port Washington, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NPD full-time (More than 3 years)

    Pros

    The thought leadership and exposure to NPD's industry experts

    Cons

    Work Life Balance: Archaic, out-dated technology in POS service/tools.
    Leadership: (Fashion sector) Veteran VP's who are in positions where the contributions are no longer value added to the client or NPD. This creates a hostile internal environment as "veterans" feel threatened by anyone w/ outside experience and knowledge needed to transform the business for long term success. Important for C+Suite to be aware that "new hires w/ outside experience" may not be set-up for success in a culture where management decisions are 1-sided and employees are intentionally sabotaged for fear of being replaced by new hire. Their bonuses should be predicated on the on-boarding and long-term development of employees. (Many companies refer to this as "Servant Leadership").
    NPD continues to pivot the status quo and not invest for long-term growth, Is the goal to be bought by Nielsen or IRI?
    HIGH Turn-Over and Layoff's - How can one terminate so many employees with less than a year of service and feel this isn't a failure by management?

    Advice to Management

    Implement a 360 process for individual contributors as well as manager. This would help ensure an objective evaluation is being made of their direct reports and they are exhibiting the leadership competencies expected of their roles. From a leadership perspective, How do they rank among their peers and across the sectors.
    How can one terminate so many employees with less than a year of service and feel this isn't a failure by management? Employee Morale is at an all time low - Invest in your people, as they are your greatest asset. The future possibilities will never be realized w/ the OLD SCHOOL regime.

  8. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Rosemont, IL
    Current Employee - Associate in Rosemont, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NPD full-time (Less than a year)

    Pros

    Flexible hours, great work/life balance (especially in the summer), ability to work remote if you want, tons of vacation time. Everyone is very nice and helpful and willing to help you out. Questions are encouraged. A very professional environment (even though dress is jeans-casual). Ability to move within the company- internationally or to different practices. Pay is average.

    Cons

    The main office is in Rosemont. There also aren't many social opportunities within the company, like happy hours or affinity groups.

    Advice to Management

    Improve the office culture by encouraging office events, like happy hours after work.


  9. Helpful (1)

    "Great people, but new product team need stability"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NPD full-time

    Pros

    Helpful co-workers, great team atmosphere, cross-practice support also great!

    Cons

    New Product Development/Management Organization causing churn. Understand need for new products/services, but no real feedback or support from sales team to aid this process

    Advice to Management

    More support from Sales to help Product Development on new initiatives.


  10. "NPD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NPD full-time

    Pros

    work life balance is a huge benefit of working in this organization.

    Cons

    lack of processes. Leadership in IT needs to provide better direction.


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