NPD Reviews | Glassdoor

NPD Reviews

Updated May 19, 2018
257 reviews

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3.1
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NPD Chairman and CEO Tod S. Johnson
Tod S. Johnson
138 Ratings

257 Employee Reviews

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  1. "Vice President"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NPD full-time

    Pros

    Great people, rock solid CEO/founder. Clearly communicated strategy and priorities. Health benefits are superior. Profit sharing.

    Cons

    I cannot think of any.


  2. Helpful (2)

    "Corporate culture lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NPD full-time

    Pros

    Has good benefits and is a good place to learn for junior staff

    Cons

    Very political and does not invest in training. Leadership plays favorites and changes structure/staffing often.

  3. Helpful (1)

    "analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Port Washington, NY
    Current Employee - Anonymous Employee in Port Washington, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NPD full-time (More than a year)

    Pros

    Good work environment. Flexible work / life balance

    Cons

    lots of management has been around for a long time and are unwilling to listen to different points of view


  4. Helpful (7)

    "Client Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Development
    Former Employee - Client Development
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NPD full-time (More than 3 years)

    Pros

    I met some really great people on other teams.

    The work can be interesting when you're allowed to really dive into it and not get bogged down with meetings and busy work.

    Depending on who you work for there can be flexibility in your schedule and opportunities to work from home/telecommute. The flexibility was great; unfortunately this didn't translate into work/life balance.

    Summer hours available. If you've never had summer hours before this would be a plus. However, if you've ever worked for a different company that provides summer hours you're more likely to see this as a faux benefit that you work extra hours for only to not even be able to leave early.

    Cons

    Work/life balance means something different to everyone, but generally speaking, extremely long hours on a regular basis is bad for work/life balance. In order to get your job done in a client role and do a GOOD job, you need to work endless hours and on weekends, many times 16hr+ days because teams aren't properly staffed and expectations are truly unrealistic. This was deemed normal to get the job done. If your supervisor is a workaholic your experience will be even worse.

    Summer hours were a joke because you have to work extra for two weeks to be able to leave early every other Friday...but that almost NEVER happens! So you work extra to not even get to use the benefit. Also, many companies don't make you work extra for summer hours, and most people I knew elsewhere got them every week, not every two weeks.

    NPD is extremely siloed, so some sectors may be completely different than others, but there is little to no interaction or even education on other sectors so you feel like you're working for a separate company.

    Little visibility to upper management unless you work in Port Washington.

    Pay is NOT adequate for hours worked and health insurance was the most expensive I've ever had. Bonuses were the smallest I've ever seen.

    Toxic work environments with weak managers who are tough on getting admin work done, but refuse to deal with poor performers who lack necessary client service skills. Those with bad people skills tend to be invested in and get promoted.

    HIGH turnover between layoffs and people moving on to greener pastures.

    Data quality...where do I even start? It's abysmal. You constantly have to be the bearer of bad news and try to hide major mistakes and get yelled at by your clients because promises are made without doing QA checks and data is pushed out in order to be "good enough" and then discovered to have MAJOR inaccuracies.

    Stagnant career opportunities. Someone asked in a town hall meeting if they would consider adding back some levels they got rid of and they refused. It's hard to move around or feel like you're progressing in your career when you know there's no place for you to go.

    Essentially zero training, professional development, etc makes you feel like they don't invest in their employees. Too much busy work that keeps you from doing your job. Excessive growth targets that lead to bad behavior, poor decision making, and "do whatever it takes to make a sale" attitude.

    Antiquated software systems that make your job ten times harder and extremely inefficient because they didn't want to do away with the system they produced in-house, even though it lacks basic functions for data users.

    Advice to Management

    Consider updating some of your policies (i.e. summer hours) and creating more levels for high-performing employees to progress into. Stop allowing employees with terrible people skills to be people managers. Focus on quality again, not just quarterly or monthly sales numbers. Staff your teams with the right people (don't hire associates for roles that need a manager) so your employees aren't so stressed out and over-worked. Get HR to provide more and better training and actually provide info on different sectors of the company. Pay top talent what they deserve and pay out competitive bonuses.


  5. Helpful (2)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NPD full-time

    Pros

    A great place to work with excellent opportunity to advance

    Cons

    Nothing negative to say about NPD. Loved the people and the place.


  6. "Exciting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Port Washington, NY
    Current Employee - Executive Director in Port Washington, NY
    Recommends
    Positive Outlook

    I have been working at NPD full-time (More than 3 years)

    Pros

    Extremely dynamic culture empowering creative capabilities to drive innovation

    Cons

    Some resistance regarding willing to adopt to new culture

    Advice to Management

    Continue in looking for ways to grow from within providing new opportunities in exciting areas of focus.


  7. Helpful (3)

    "Balance and opportunity for the right person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time (More than 8 years)

    Pros

    Work/Life Balance
    Flexible working environments and time
    Family like atmosphere in the right group
    Mentor like relationships with executive management
    Incredible learning experience for the right individual
    Moving around the company to become well rounded is encouraged

    Cons

    Bonuses are not great
    Each group is run very separately so it feels as if you are working for a separate company within each group
    Promotions are hard won and not easy with particular senior management individuals and easier with others

    Advice to Management

    Make Senior leadership more available to manger levels and below. Summer hours without having to work additional time (this is the ONLY company that I have ever worked at that makes you pay into summer hours with your time). Grant promotions based on effort and not politics.

  8. Helpful (2)

    "Disappointed in this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in Port Washington, NY
    Former Employee - Operations Associate in Port Washington, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NPD full-time (More than 3 years)

    Pros

    Nice commute for people who live on Long Island with a big parking lot
    Nice decor around the building
    Cafeteria in the building

    Cons

    It has made me into a bitter person and I’m not happy about that. I worked very hard and was not rewarded. Worked for this company for almost 4 years.

    No job security, individuals and entire groups get laid off often
    Hard work not recognized
    Too much politics
    Favoritism
    No culture
    Saying it again, favoritism
    Low pay
    No days carry over to next year
    Expensive health insurance
    Once again, favoritism
    A lot of people look soulless

    Advice to Management

    Promote from within fairly. I’ve seen people get promoted that came after me. I am a very hard worker and deserved to still be there.


  9. Helpful (5)

    "No Job Security"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Port Washington, NY
    Current Employee - Anonymous Employee in Port Washington, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at NPD full-time

    Pros

    9-5 sane work hours. Global company.

    Cons

    Pay is too low and commute is 2 hours from the city. Most of the work is done by cheap H1b contractors. People are leaving this company in droves for better opportunities.

    Advice to Management

    Stop looking for cheap workers. Reward real talent.


  10. Helpful (1)

    "Account Associate, Client Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at NPD full-time (More than a year)

    Pros

    Learned a lot about the Foodservice industry. Is a good place to start out of college.

    Cons

    Some toxic co-workers, limited growth opportunity after a year or so, a lot of tasks are just busy work, a lot of people leaving for better opportunities.

    Advice to Management

    Promote your employees faster rather than looking outside of the organization.


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