NPD Reviews | Glassdoor

NPD Reviews

Updated February 23, 2017
199 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
NPD Chairman and CEO Tod S. Johnson
Tod S. Johnson
115 Ratings

199 Employee Reviews

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Pros
  • Privately held company with good work/life balance (in 45 reviews)

  • Traditionally there has been a good work life balance with the ability to work from home or set up flexible hours (in 10 reviews)

Cons
More Pros and Cons

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time (More than 10 years)

    Pros

    Team spirit. Strong retention. Industry experts

    Cons

    Need more external perspective

    Advice to Management

    Listen more to employees.


  2. "Account Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at NPD full-time

    Pros

    Great place to start your career and learn how to analyze business problems. I had great managers who took me under their wing and served as mentors.

    Cons

    Salary seems to be low compared to what competitors play


  3. "Great Company, Middle Management is Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NPD full-time

    Pros

    Work Life Balance, Private company, 8AM-4PM at HQ

    Cons

    Middle management, HR turnover rate is high


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  5. "Leading in Market Research"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Port Washington, NY
    Current Employee - Director in Port Washington, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NPD full-time (More than 8 years)

    Pros

    Fast-paced, challenging work, great talent

    Cons

    salaries are below market average, HQ not geographically desirable, some disconnect between senior leaders and managers.


  6. "Director Client Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at NPD full-time

    Pros

    On boarding at the NY office was professional and organized.

    Cons

    Some of the departments operate in a silo-fashion. There's a lack of communication and little collaboration to help one another. I was hired for a new role/position in a satellite office. I was then laid off after 8 months in the position and not really given a good reason...just that they were eliminating the role. I knew that couldn't be the case since they invested so much time and money into creating and developing the position. When I later reached out to my supervisor to better understand why I was let go and if she had any constructive criticism, I never received a response.


  7. "Good Place Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Smart people. Flexible workplace if you work hard and earn it. They won't overwork you (most of the time).

    Cons

    Salary is not competitive. Easier to move up in the company if you leave and come back.


  8. "Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting in Port Washington, NY
    Former Employee - Accounting in Port Washington, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at NPD full-time (Less than a year)

    Pros

    The benefits are very good.

    Cons

    For large company your systems are out of date.

    Advice to Management

    Upgrade and enlarge your workforce to accommodate the workload.


  9. "Director - Industry Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director - Industry Analyst in Port Washington, NY
    Former Employee - Director - Industry Analyst in Port Washington, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at NPD full-time (More than a year)

    Pros

    NPD has a good reputation in the retail industry due to long-standing relationships with both manufacturers and retail channels.

    Cons

    NPD is very siloed by the different industries (i.e., consumer technology, food service, toys, etc.); people rarely interact with anyone in other departments even though they may sit next to each other. It's not a very cordial work environment.

    Advice to Management

    Encourage employees to interact even if their jobs don't require it. Say hello or good morning!


  10. Helpful (3)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Port Washington, NY
    Current Employee - Account Manager in Port Washington, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at NPD full-time (More than 10 years)

    Pros

    Traditionally there has been a good work life balance with the ability to work from home or set up flexible hours.

    The company seems to finally be focusing its resources on infrastructure and research sciences.

    Cons

    There is a tremendous amount of time wasted on administrative tasks. Rather than focusing on servicing clients we have to update daily, monthly, and ad-hoc status reports for senior management.

    Advice to Management

    Do not take away corporate work life balance benefits. That is one of the only things this company has going for it.


  11. Helpful (1)

    "Account Specialist Food + Beverage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist in Rosemont, IL
    Former Employee - Account Specialist in Rosemont, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NPD full-time (Less than a year)

    Pros

    Strong company, transparency into company results and goals, plenty of new learning opportunities, great mid-level management, enjoyable + bright peers

    Cons

    Transitions in leadership and processes - growing pains could be felt at all levels. Lack of satellite/work from home options (since corrected, I believe).

    Advice to Management

    Firm up executive decisions and new processes before scheduling meetings with lower level staff members - it often felt like the team was called into meetings just to listen as leadership continued hashing things out.



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