NRC Health Reviews | Glassdoor

NRC Health Reviews

Updated March 8, 2019
94 reviews

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3.9
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NRC Health CEO and Director Michael D. Hays
Michael D. Hays
53 Ratings

Employee Reviews

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Pros
Cons
  • "Work/Life balance is the buzzword they use to sell you on taking the job" (in 3 reviews)

  • "Closed off, cubicle-style work environment" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Constantly amazed by this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRC Health full-time

    Pros

    I've been at NRC for less than a year, and I can very matter of fact say that this is one of the best jobs I've ever had. The team is super engaged, everyone does a ton of work (and does it well), but the hours are extremely flexible. And because the work is meaningful, the results are outstanding. I'm extremely impressed by the super flat organization, the willingness to help others from all departments, and the NO MICRO MANAGING.

    Cons

    The only con I can think of is that the teams are spread across locations, but this mostly not an issue because it's never a reason that work doesn't get completed.

    Advice to Management

    Keep up the great work. The onboarding was spectacular, and the accessibility to the talent team is superb.

    NRC Health Response

    Jan 16, 2019 – Associate Talent

    Thank you so much for your kind words and we are so happy NRC Health is one of your best jobs. We pride ourselves on having a flexible, autonomous work culture driven by results. As our organization... More


  2. "NRC Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lincoln, NE
    Current Employee - Anonymous Employee in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRC Health full-time (Less than a year)

    Pros

    I have been at NRC health for less than a year and it is the BEST job I have ever been at. This employer sees you as a person and not a number. They work with you to best fit your needs for a schedule and it can be changed from week to week or even the day before. The benefits for this company are fantastic. They understand that life happens especially things that are out of your control.

    Cons

    Con can be the parking situation downtown but really not that bad once you get into a garage.

    Advice to Management

    Keep up the amazing work.

  3. Helpful (2)

    "If you fail to plan..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Manager in Atlanta, GA
    Former Employee - Implementation Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NRC Health full-time (Less than a year)

    Pros

    Good benefits. Great job if you like to drink.

    Cons

    From the beginning there was never much training and/ or guidance from management. It’s difficult to know if you are meeting your performance metrics if there are none.

    Advice to Management

    Set up clear expectations for the role and develop structured training before you hire anyone else.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Buckhead, GA
    Current Employee - Director in Buckhead, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRC Health full-time (More than 3 years)

    Pros

    Feels like a real team, people are great and very collaborative. Very entrepreneurial spirit to the Atlanta office.

    Cons

    Office can be very quiet sometimes. The commute can be tough, but that's just Atlanta


  5. Helpful (3)

    "Ambitious/needed real-time product that isn’t remotely scalable for client needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Lincoln, NE
    Current Employee - IT Support in Lincoln, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NRC Health full-time (More than 5 years)

    Pros

    Flexible hours
    Downtown location
    Dedicated associates that kill themselves to meet needs with a product that simply doesn’t deliver

    Cons

    Shift to real-time patient outreach excellent in theory but very poorly executed. Current software/ hacked together structure simply cannot handle the client/outreach load that it needs to. Leads to sales selling (in good faith) “real-time same day outreach” that our current system can’t deliver on.

    Detailed complaints/data points to support issues above seem to fall on deaf ears until a big enough client becomes fed up.

    Advice to Management

    Create a scalable real-time solution and fast, or clients will leave left and right, along with associates that are tired of making excuses for a product they have no faith in.


  6. Helpful (1)

    "Well meaning, but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lincoln, NE
    Former Employee - Anonymous Employee in Lincoln, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NRC Health full-time (More than 3 years)

    Pros

    Some great people killing themselves for each other and clients
    Good ideas of how to help their clients

    Cons

    Sr. Leadership - A mix of stuck in 1980 and ambitious, unproven leaders
    Investment in products, services, people

    Advice to Management

    OMG - just given the service team what they ask for already. I did not work in that area, but it became clear that group understood what we needed to deliver for our clients and just weren't given any real help or performing products.

    Don't just promote the cool kids. There are plenty of talented less flashy employees who are as good or better.


  7. "Great culture to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Opportunity Development Manager in Lincoln, NE
    Current Employee - Opportunity Development Manager in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRC Health full-time (Less than a year)

    Pros

    Great base salary at every stage of promotion plus growing commission. Culture is second to none with fun team outings and fun environment to work in everyday.

    Cons

    Cons dont really exist here. If you work hard you make a lot of money. No training on product but they do offer all the materials you need to study.

    Advice to Management

    Keep up the great work with getting everybody involved and helping them grow in the business.

  8. "Making an Impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Lincoln, NE
    Current Employee - Software Engineer in Lincoln, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NRC Health full-time (Less than a year)

    Pros

    -Cutting Edge software practices
    -Knowledgable associates
    -Flexible work schedule
    -Great communication

    Cons

    Downtown Lincoln parking is awful.
    Transition period for some leadership positions

    NRC Health Response

    Jan 16, 2019 – Associate Talent

    Thanks for your positive feedback! We're doing our best to further improve our parking options as best we can. Thanks for understanding!


  9. "Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Lincoln, NE
    Current Employee - Customer Success Manager in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRC Health full-time (Less than a year)

    Pros

    Great culture, laid back working environment, great management team, flat organization

    Cons

    None that I have at this time.

    NRC Health Response

    Jan 16, 2019 – Associate Talent

    Thank you for taking the time to provide feedback. We are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at talent@nrchealth.com.


  10. Helpful (1)

    "Company is going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VPS Associate in Lincoln, NE
    Current Employee - VPS Associate in Lincoln, NE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NRC Health full-time (More than a year)

    Pros

    Good benefits and that's about it.

    Cons

    Low pay, no respect, micromanaging.

    Advice to Management

    Let employees do their jobs without interference

    NRC Health Response

    Jan 16, 2019 – Associate Talent

    Thank you for taking the time to provide this feedback. We are sorry this has been your experience, please reach out to Associate Talent & Resources to see how we can better support you here at NRC... More