NRG Energy Reviews | Glassdoor

NRG Energy Reviews

Updated April 22, 2018
377 reviews

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3.3
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Mauricio Gutierrez
93 Ratings

377 Employee Reviews

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  1. "NRG Renew - Great company because of great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Strategic Programs in San Francisco, CA
    Former Employee - Senior Manager, Strategic Programs in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NRG Energy full-time (More than a year)

    Pros

    Very sharp team (in SF), very collaborative, mission focused...This all applies to the green energy group based in San Francisco

    Cons

    virtually non other than that caused by the parent company bot being sure what to do with the renewables business


  2. "Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Philadelphia, PA
    Former Employee - Customer Service Representative in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NRG Energy full-time (More than 3 years)

    Pros

    Everyone is very personable. The people are the best part of the company. There were often events being thrown to show how much we were all appreciated. In the warmer weather, there were several days we went outside simply to take a break.

    Cons

    Nothing ever really "worked" like it was supposed to. Every day there seemed to be something new that broke down and a new work around to fix the problem but there never seemed to be any solutions to the actual problem. Customers would often complain and there was no actual resolution.

  3. "Comfortable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NRG Energy full-time

    Pros

    Great benefits. Relaxed atmosphere and flexible work environment. Despite the size of the company, there are areas where you can be agile and innovative. Very comfortable place to work.

    Cons

    As with most companies this size, there is a certain amount of bureaucratic red tape you'll run into, although it isn't terrible. If you're really looking for an environment that will challenge you and be extremely competitive internally, it may not be the place for you.

    Advice to Management

    Figure out some productive uses for all our extra FCF!


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Princeton, NJ
    Former Employee - Anonymous Employee in Princeton, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NRG Energy full-time (More than 5 years)

    Pros

    Pay, Benefits, People, Work, Interesting

    Cons

    No concrete strategy, leadership lacking


  5. Helpful (1)

    "No Heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NRG Energy full-time (More than a year)

    Pros

    Severe lack of cross organization leadership

    Cons

    Selling off every piece of the company and laying off massive amounts of "team" members without little consideration for the health and heart of thier workforce


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in San Francisco, CA
    Former Employee - Administrative Assistant in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at NRG Energy full-time (More than 10 years)

    Pros

    They paid well and benefits were good

    Cons

    Shutting down several plants they acquired.
    Communication was not the greatest

    Advice to Management

    Corporate needs to communicate better with other plant locations


  7. Helpful (2)

    "IT Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Business Analyst in Houston, TX
    Former Employee - IT Business Analyst in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at NRG Energy full-time (More than 10 years)

    Pros

    NRG is a solid company with an inviting and collaborative workforce. Excellent work environment and decent pay and competitive benefits. The professional yet laid back employees and the overall happy work environment are what makes this place so successful.

    Cons

    Recent corporate restructuring caused by activist investors with an aim on efficiency means outsourcing and layoffs for many in the workforce. Job security is not as certain as it once was, even for good, highly accomplished employees.

    Advice to Management

    Laying off too many core employees and outsourcing to less skilled workers with no knowledge of NRG's custom/proprietary systems and services could have a negative impact on business performance. Over the last decade, NRG, and Specifically Reliant, have hired and developed some of the best talent in the industry but the company is in jeopardy of losing its competitive advantage in the market due to brain drain.

  8. Helpful (2)

    "Fraud runs deep - see the public news related to fraud within the board of directors. More layoffs to come in 2018."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NRG Energy full-time (More than 3 years)

    Pros

    Decent salary, at one time a lot of bright and hardworking people worked there.

    Benefits were great, but declined and traditional costs were pushed onto employees. Great insurance was downgraded to mediocre insurance. Expenses related to technology (e.g. cell phones) were once covered by the company but forced onto the employees midway through their contracts.

    It’s a great case study on how different divisions with redundant skills, personnel, and capabilities focused on different market segments can be disastrous when they refuse to cooperate and communicate with each other when necessary.

    Cons

    Remember the Enron fiasco of the early 2000s? A lot of those folks washed ashore at NRG to take a second crack at the industry. Regulatory compliance is something that many people appear to only pay lip service to - whatever they have to do to generate short-term business. They will try to away with as much as they can and as quickly as they can - look at the recent public news related to fraud within the board of the directors. This is who is setting the financial direction of the company.

    There are activist investors (and board members that they injected) that are paring down the company to essentially nothing except generalized managers without any real tangible expertise or knowledge and salespeople.

    A lot of the cost cutting focused on getting rid of production employees or teams below the director level and keeping the directors and above - it doesn’t matter if you’ve been there for 25 years or are fresh out of school. You are replaceable if the director/VP/etc. needs to make their budget look better. These functions will be outsourced to a third party at a greater cost rather than performed internally - but at least they lowered fixed expenses a bit! This trend will continue through 2018.

    Business unit leaders are selling off their customer bases to other companies to make a short term profit while dooming their future. This makes no sense outside of bumping the share price temporarily to generate a short-term (and one-time) profit for shareholders. Speaking of shareholders: the employee stock plan was discontinued in 2018, so that profit won’t be going to you if you managed to stay employed.

    Anyone worth their pay left between July 2017 and the first quarter of 2018. What remains are a bunch of greasy snake oil salesman and clueless senior managers.

    Advice to Management

    Push to sell and hand over the company to someone else - it’s clear there’s almost nothing left to beat out of this long dead horse.


  9. Helpful (2)

    "Sales/Customer Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Buffalo, NY
    Former Employee - Customer Care Representative in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NRG Energy full-time (More than a year)

    Pros

    Co-workers are generally helpful and ready to share knowledge, there are a handful of hardworking individuals here who want to do well here and their performance proves it. Benefits aren't bad, you can expect to leave on time most days and while the open floor plan can be stressful the office is nice.

    Cons

    Cliquish senior management is prone to favoritism and seems reluctant to promote based on merit. If you are a top performer who is extended an invitation into the upper echelon be mindful your tenure can end abruptly.

    Advice to Management

    Mid-level management should not be used as a legion of 'yes men' to roll out confusing project instructions and mercurial deadlines. Employees want to do their job in an efficient and productive manner and their questions/suggestions would be viewed as an opportunity for improvement by a strong leadership team.


  10. Helpful (1)

    "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at NRG Energy full-time (More than 8 years)

    Pros

    The Pay for an hourly worker is great, $40+/hr. especially because most positions are entry-level (GED or equivalent). Benifits are great, 4.5% match up to 6% on 401K, BCBS medical all inclusive for family $200/2 weeks.

    Cons

    This company has been bought and sold so many times, no one knows what is going on at any given time. Much room for improvement in: Schedule, Management, Quality of Life, Culture, Organization the list goes on....

    Advice to Management

    Get your Act together, Work as a team, Try and realize it is 2018, Treat people as you would like to be treated.


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