NSA Reviews | Glassdoor

NSA Reviews

Updated November 12, 2017
122 reviews

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3.7
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NSA Director Admiral Michael S. Rogers
Admiral Michael S. Rogers
43 Ratings

122 Employee Reviews

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Pros
  • Good work life balance since you can't take anything out of the SCIF to work at home (in 16 reviews)

  • Talented people to work wit; with an in-house school and money for outside classes - lots of opportunities to get better at what you do (in 6 reviews)

Cons
  • Getting the necessary red tape cut in order to start a project can be a pain (in 4 reviews)

  • The massive bureaucracy present in any large organization is also a part of the NSA (in 3 reviews)

More Pros and Cons

  1. "Dependant on personality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cyber Analyst in Fort Meade, MD
    Current Employee - Cyber Analyst in Fort Meade, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSA full-time (More than 3 years)

    Pros

    -Ample Opportunities
    -Helpful Community
    -Valuable on the job training

    Cons

    -Mostly Personal reasons. i.e. location, personality groups, etc.


  2. "Great place to make a difference -- easy to have ideas heard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Strategy and Innovation in Fort Meade, MD
    Current Employee - Chief Strategy and Innovation in Fort Meade, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSA full-time (More than 5 years)

    Pros

    Talented people to work wit; with an in-house school and money for outside classes - lots of opportunities to get better at what you do. No need to change jobs to get a promotion or a raise. Lots of opportunity to travel if you like that. No need (and no ability) to check email or phone for messages on your off-time. Internal intranet and collaboration tools are a life-saver in getting things done.

    Cons

    It's a big place, working on teams helps, but there is a lot to learn about how the place works.

    Advice to Management

    Your work to evolve management is helpful -- don't forget to support them too. Keep funding classes and conferences etc. It keeps us flowing with fresh ideas and gives us space in our minds to be creative.

  3. "Extremely disappointing in all areas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at NSA full-time (More than a year)

    Pros

    Able to take some valuable training courses. Can't fill the twenty words. Sorry glassdoor, it was that bad.

    Cons

    Petty high school work environment. Little to no opportunity to explore personal interests or talents. Could go on and on and on.


  4. "Wonderful people working together to ensure our country’s prosperous future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mission Engagement, Requirements, and Assessments in Honolulu, HI
    Former Employee - Mission Engagement, Requirements, and Assessments in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NSA full-time (More than a year)

    Pros

    The diversity of people that work here creates a wonderful blend that provides for many unique experiences and culture education.

    Cons

    There is typically a long walk involved with getting to you work site but does yield a stimulating start to your day.


  5. "Wide range of talent and offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coop Student in Columbia, MD
    Former Employee - Coop Student in Columbia, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work with the brightest people the country has to offer! Patriots and developers alike. Mission focused.

    Cons

    Some not so bright! All the tallest of govt work are true. Beware some offices


  6. "Organization with Integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Chief in Fort Meade, MD
    Former Employee - Office Chief in Fort Meade, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at NSA full-time (More than 3 years)

    Pros

    Essential mission, professional workforce, development opportunities.

    Cons

    Bureaucracy of course, but a necessary evil.

    Advice to Management

    Remain vigilant.


  7. "Good training, lower pay, cool mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Fort Meade, MD
    Current Employee - Program Manager in Fort Meade, MD
    Neutral Outlook
    No opinion of CEO

    I have been working at NSA full-time (More than 5 years)

    Pros

    Great training opportunities
    Can change offices, lots of different mission sets
    Job stability
    Lots of vacation time

    Cons

    Pay scale lower than industry partners
    At the whim of Congress and president for COLA increases, shutdowns, furloughs, etc
    Large organization bureaucracy
    Unlikely to be rewarded for merit in a timely fashion

    Advice to Management

    N/A

  8. Helpful (5)

    "Falling to pieces"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Analyst in Fort Meade, MD
    Former Employee - Management Analyst in Fort Meade, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NSA full-time (More than 5 years)

    Pros

    Truly unique work that sometimes has direct impact on critical national security issues. Many of the front-line employees are great people to work with. Many groups within the agency offer considerable job role flexibility with many opportunities to step up, take on additional responsibilities, and try new things. Agency gives employees lots of opportunities to work in different roles, orgs, and locations. At grades 12 and higher, the pay and benefits are decent, particularly if you have language or computer engineering skills.

    Cons

    Since the mid-2000s, the corporate culture at NSA has been deteriorating, a process that has only accelerated in the past 24 months. Deplorable management behavior has been seeping down the ranks and now is running rampant even among front-line and mid-level leadership. Lack of funding for promotions has resulted in a hyper-competitiveness for even low-level promotions and results in people being pushed into leadership who exhibit some of the most pernicious management behaviors, including favoritism, scapegoating, bullying and age/gender discrimination. These behaviors go completely unchecked, despite vocal feedback from the workforce. By rewarding those skilled primarily at self-promotion and short-term results, the agency has recently begun to see deterioration of technical talent. Senior management has done nothing to address these serious systemic issues and has instead opted to deny that these problems exist in the first place. Many of the most talented continue to flee. Things are bad and everyone knows it.


  9. "Contract Specialist: Nice people, unorganized system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Specialist in Fort Meade, MD
    Current Employee - Contract Specialist in Fort Meade, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at NSA full-time (Less than a year)

    Pros

    Benefits (Flexible hours besides September, time off)
    Generally nice managers
    Buy cool stuff sometimes (all the red tape makes it not quite as cool)
    Security Clearance
    Govt Discounts

    Cons

    Business aspect is very unorganized which leads to very slow processes and added work/time. Training is not too great. Not enough people for the amount of work. Customers dont provide all the information you need.

    Advice to Management

    Think things through before changing things. Make the processes more organized and provide better training for entry level cs and cm.


  10. Helpful (1)

    "Language Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Baltimore, MD
    Current Employee - Programmer Analyst in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSA full-time (More than a year)

    Pros

    Very supportive environment. A lot of room to explore other opportunities.

    Cons

    Nothing much, just a little slow to adjust.

    Advice to Management

    Increase salaries.


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