NSF International Reviews | Glassdoor

NSF International Reviews

Updated September 27, 2018
137 reviews

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2.9
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Kevan P Lawlor
69 Ratings

137 Employee Reviews

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Pros
  • "good work-life balance boundaries, if you set them yourself from the start" (in 9 reviews)

  • "The people are great to work with and the work itself is mildly interesting" (in 9 reviews)

Cons
  • "Hence there is a high rate of leavers and those that stay have a poor work life balance with long hours and performance management the norm" (in 7 reviews)

  • "Upper management rarely knows what their people are actually doing" (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Business Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NSF International full-time

    Pros

    Loved working for NSF. Wish I would have stayed

    Cons

    I wish they would have matched up to 6% of your 401k instead of 3.5%

    Advice to Management

    Management was always fantastic to me. No issues


  2. Helpful (1)

    "Management issues like everywhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Manager in Ann Arbor, MI
    Current Employee - Technical Manager in Ann Arbor, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at NSF International (More than 10 years)

    Pros

    Work/Life Balance
    Perks (on site Gym, Cafe, free beverages, sponsored events, etc.)
    Involved in leading science trends

    Cons

    Management is woefully incompetent (think of a bunch of science PhD’s trying to run a non-profit company for profit)
    Toxic Culture
    High turnover
    Worst IT/system structure and development I have ever seen for a company this size (no. My employment was not in IT)

  3. Helpful (3)

    "Certification Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at NSF International full-time

    Pros

    Great time, management cares about their team's personal wellbeing

    Cons

    Workload too high, no bereavement or family leave benefits (STD available)


  4. Helpful (1)

    "Great for Moral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at NSF International full-time

    Pros

    People here really do care about you and your future. Everyone is kind and willing to go the extra mile if you show interest.

    Cons

    It is a nonprofit, so pay is much lower than you would expect for your position.


  5. Helpful (2)

    "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NSF International full-time (More than 5 years)

    Pros

    -I get to work remotely and my schedule is flexible.
    -My manager is honest, fair and looks after our team.
    -Advancement opportunities are there and given to those that earn it. (some reviews say this isn't the case, but they're the ones who think they should be promoted based on tenure alone).
    -Free access to training courses, excellent opportunity for professional development.

    Cons

    -Operates too lean
    -PTO is generous but I'm too busy to use it
    -IT creates more problems than it solves
    -Salaries are not bad, but not competitive either

    Advice to Management

    Slow down acquisitions and invest internally.


  6. Helpful (3)

    "Not a good place if you want to grow as a professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Toxicology Department in Ann Arbor, MI
    Former Employee - Toxicology Department in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NSF International full-time (More than 3 years)

    Pros

    Nice building
    Free pop
    Good cafeteria
    Nice people working there, for the most part

    Cons

    Management does not listen to staff nor respect them.
    Very little training is given to employees
    No room for growth
    Promotions are given arbitrarily and sometimes without even allowing qualified individuals to interview. They don’t even have the decency to tell those individuals when the position is then filled.
    Lazy middle management, some of which can’t be bothered to come into the office most of the time.
    High turnover

    Advice to Management

    Listen to your staff. They are the ones doing the work. Be respectful to your employees and maybe the good ones won’t leave.


  7. Helpful (9)

    "Food Safety Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NSF International full-time

    Pros

    Good opportunity and job for recent graduates without family obligations.

    Cons

    Lack of professional development. Lack of opportunities for promotions. Overworked and overpaid- too much travel (driving) without much flexibility in regards to times inspections were allowed to be conducted. Promotions were not based on qualifications such as education and experience but rather who you know. Unethical behavior/ changing audit findings was encouraged to keep clients happy. Majority of auditors have NO understanding of food safety and are simply checking the boxes. Poor work/personal life balance.

    Advice to Management

    Address issues you are well aware of- the high turnover rate and failure to develop or promote individuals should be indicative that a problem exists. However, I am not entirely sure management cares to address it.

  8. Helpful (7)

    "Associate Auditor - Retail Food Safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Auditor
    Former Employee - Associate Auditor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NSF International full-time (More than a year)

    Pros

    If you really can't find another position and need experience then this might be a good fit. But selling yourself for this role is really not worth the pay. It's great if you're facing a post college graduation midlife crisis. But if you're patient I recommend looking for another job. The healthcare benefits aren't that bad.

    Cons

    There are many cons to this role. The turnover rate is extremely high amongst the retail auditing team. You will put 60 hours a week average depending on your location. Your travel time is not really counted among your hours. You will have to drive hours on end every week. After 10-hour days, you must go home and also work on administrative tasks as well. The retail food safety department is also quite unethical, they will reverse calls and audits to make the client happy (which starts to makes you look bad as well). You will always be the scapegoat and one to blame. They will always throw you under the bus to save face for the client! It’s an extremely stressful and a emotionally taxing job. The clients you visit and audit are also extremely disrespectful and demeaning. If you bring this to management’s attention; they will act like they care but continue to do nothing. Promotions are extremely rare, and those who are promoted are only chosen based off a “cool personality”. I've seen individuals with high amounts of education and 5-10 years of experience get overlooked for an individual with a year of experience. Simply because of who the person knew. Also the business process system is fragile and the organization doesn’t really have measures put in place when anything goes wrong. The company tries to do so much with so little resources, in turn that falls on your shoulders. Beware of the sugar coat marketing tactics used to sell the job during the interview. The "you get to travel, meet people, and have a company car" none of this is worth it, and fluffed up to sound better than what it is.

    Advice to Management

    They don't ever tend to take advice. However, I suggest NSF investigating the retail food safety department further. I have not worked for other departments at NSF. So I can't base my impressions on the whole organization. The retail food safety department is unethical and broken.


  9. Helpful (3)

    "Associate Toxicologist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at NSF International full-time

    Pros

    Decent starting salary for position

    Cons

    poor morale, little advancement opportunity

    Advice to Management

    overhaul the culture


  10. Helpful (2)

    "NSF has pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Team Leader in Ann Arbor, MI
    Current Employee - Audit Team Leader in Ann Arbor, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at NSF International full-time (More than 5 years)

    Pros

    Decent benefits, flexible schedule, cafeteria

    Cons

    Some of the upper management do not know how to manage or support their teams.


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