NSF International Reviews | Glassdoor

NSF International Reviews

Updated April 16, 2018
128 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Kevan P Lawlor
64 Ratings

128 Employee Reviews

Sort: PopularRatingDate

Pros
  • good work-life balance boundaries, if you set them yourself from the start (in 8 reviews)

  • The people are great to work with and the work itself is mildly interesting (in 8 reviews)

Cons
  • Hence there is a high rate of leavers and those that stay have a poor work life balance with long hours and performance management the norm (in 7 reviews)

  • Senior management is completely disconnected from the employees (in 10 reviews)

More Pros and Cons

  1. "Business Development Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NSF International full-time

    Pros

    Loved working for NSF. Wish I would have stayed

    Cons

    I wish they would have matched up to 6% of your 401k instead of 3.5%

    Advice to Management

    Management was always fantastic to me. No issues


  2. "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NSF International full-time

    Pros

    Good benefits, good holiday party, good work environment.

    Cons

    Large focus on profit for a non-profit organization. Large, impacting decisions are often made on a whim by 1 or 2 individuals.

  3. Helpful (1)

    "Great mission, mixed execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at NSF International full-time

    Pros

    Good public health mission

    Cons

    emphasis on revenue over mission

    Advice to Management

    Remember the not for profit mission.


  4. Helpful (3)

    "Only if you absolutely need a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Maintenance Technician in Ann Arbor, MI
    Former Employee - Facilities Maintenance Technician in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NSF International full-time (More than a year)

    Pros

    Benefits (PTO and insurance) are generous.

    Cons

    Middle management is woefully inept. Upper management rarely knows what their people are actually doing.

    Advice to Management

    Stop spending half of your day in your office, on YouTube and hunting forums. Get some actual work done with your people. Initiate a anti-nepotism policy. Your creating family and high school cliques, which alienates the people that aren't part of your group.


  5. Helpful (6)

    "Group Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at NSF International full-time

    Pros

    Co workers energetic and enthusiastic
    Knowledgable team

    Cons

    Worked small local office, support from home office sporadic at best
    Performance management system poor, managers told to downgrade employees so as to lessen the amount of pay increase or bonus eligibility.
    Direct supervisor poor communicator, unwilling to share information


  6. Helpful (8)

    "Missing the mark - "Non-profit"; "Commitment to Public Health""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microbiologist in Ann Arbor, MI
    Current Employee - Microbiologist in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NSF International full-time

    Pros

    -Free coffee and cafeteria drinks
    -Free cake once a month to celebrate birthdays
    -Large holiday party with (taxed) prize give away
    -Management seems approachable and positive (sometimes.)

    Cons

    -Non competitive pay
    -Unequal pay between departments
    -Basic benefits at best. NO SICK DAYS!! (Where's the commitment to public health?)
    -Management plays favorites, and doesn't even try to conceal the nepotism.
    -No promotions within. External applicants consistently chosen.
    -Lab staff treated like peasants and paid very poorly.
    -Janitors, as well as other positions requiring only a high school diploma, compensated better than the entire lab staff with bachelor's and master's degrees.
    -In some cases, co-workers will do whatever it takes to climb the ranks. I've seen the same three employees get 4 people fired since November. (5 months) These three were also promoted in secrecy.

    Advice to Management

    Value your staff, and not just the new staff hired to support the new group lead. When the veterans leave, the lab will no longer function. Turn over is high, and its only going to get worse considering everyone is actively seeking other opportunities.


  7. Helpful (6)

    "Trust me, don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NSF International full-time (More than 3 years)

    Pros

    Free Coffee, Nice Paved Parking Lot, Wonderfully designed Offices, Christmas Parties, Nice PTO.

    Cons

    This is an organization that will literally play favorites even if your performance is better or on par with others. It's an organization does not pay competively. Which would make sense for a non for profit, but it sure acts like a for profit. There is no growth. Take a position here if you really need experience and might be struggling to find opportunities out there. Staff development is weak, training is weak, the internal structure is weak. The communicative and administrative structure is broken due to internal processes that are inconsistent and confusing. The culture needs help.

    Advice to Management

    Investigate what mid level management is going about how they handle various issues. You have many management employees who do not understand the language of business and internal communication/training/development.

  8. Helpful (4)

    "Technical Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at NSF International full-time

    Pros

    Lofty purpose (non-profit, public health); very flexible for working remotely

    Cons

    For being "non-profit" management sure places a huge emphasis on profit! The company is very silo-ed into divisions, and no one knows what anyone else is doing, with fierce competition between groups. They are trying a "culture change" effort currently, lengthy efforts involving teams and trying to get people to behave more cooperatively.

    Advice to Management

    Trying to get people to change by endless teams and emails and videos full of acronyms won't work. Try being more direct in your communications - get out there and talk to people, and get rid of deadwood managers who hide behind SOPs and past success.


  9. Helpful (1)

    "Administrative Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NSF International full-time

    Pros

    Flexible work schedule, tons of educational and professional resources, great benefits and wonderful co-workers!

    Cons

    Not a lot of room for advancement.


  10. Helpful (4)

    "The people are great, but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at NSF International full-time (More than a year)

    Pros

    The people are great to work with and the work itself is mildly interesting. Many knowledgeable individuals that are very hard-working. Great entry level job for experience right out of college or while in college.

    Cons

    The pay is too low for the expected amount of work. The supervisors are unaware of what is occurring within the lab and decisions are being made without consulting those directly affected. Not conducive if you have a family due to their constant lack of compromise when it comes to shifting schedules. Consequences regarding tardiness are not consistent, leading to discontented employees. No recognition for those that go above and beyond their expected workload and job title. No known consequences for those who cannot perform their job adequately after nearly a year as well as some with many years of experience. Promotion within the company above a certain level is nearly impossible due to external hire being preferred.

    Advice to Management

    Those within the laboratory, doing the daily testing are directly affected by the decisions that are being made; they need to be involved in decisions or at least better informed. Better communication is necessary if any increase in morale is expected. Listen to your employees when it comes to increasing morale because even the smallest of things could help. It may not be a priority now, but it should always be if you expect those that work here to be happy. External hiring may be beneficial in some cases, but to hire externally when qualified interviewees are available within the company is insulting to those qualified. It will lead to many disgruntled employees that will start looking elsewhere for positions.


Showing 128 of 135 reviews
Reset Filters