NSF International Reviews | Glassdoor

NSF International Reviews

Updated July 15, 2017
102 reviews

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102 Employee Reviews

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Pros
Cons
  • Not much transparency from senior management (in 9 reviews)

  • Low pay scale unless in upper management (in 9 reviews)

More Pros and Cons

  1. Helpful (7)

    "Sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grunt in Ann Arbor, MI
    Current Employee - Grunt in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NSF International full-time (More than a year)

    Pros

    It's a small paycheck and no one is working too hard.

    Cons

    Totally disconnected and uncaring management. They have no interest in being leaders. They got theirs - to hell with everyone else. Focus on profit above all else, which is ironic given their not-for-profit status. Senior leaders are bullies on a good day, complete idiots most days.

    Advice to Management

    Retire.


  2. Helpful (5)

    "Former 10+ year employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NSF International full-time (More than 10 years)

    Pros

    Mission to improve public health and safety, benefit package, supportive colleagues, fair compensation, NSF kitchen, nicely maintained facility and garden.

    Cons

    Senior management and CEO are not trustworthy, make decision without fully understanding the consequences to their decisions, and habit of laying off people with experience and seniority. No work life balance - expected to work overtime and disrespectful of approved time-off.

    Advice to Management

    Senior management and CEO needs to be engaged with staff, transparent and reestablish trust. Stop being dictators and listen and act on staff concerns.

  3. Helpful (6)

    "trust the negative reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend

    I have been working at NSF International (Less than a year)

    Pros

    The office atmosphere is good .
    The nsf kitchen !

    Cons

    Work life balance is zero
    Poor management
    Inexperienced people

    Advice to Management

    Been working for a year or so.. not a great company to work they are untrustworthy give false promises and then don't keep up to it . Work hours will go upto 70 hours a week and the current employees are not experienced enough to handle pressure . If your looking for a technical job here think twice.


  4. Helpful (1)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at NSF International full-time (More than a year)

    Pros

    Very good work life balance

    Cons

    Very disorganized decision making process
    Systems interface terrible

    Advice to Management

    Streamline the ERP system interface. Try to merge into one or two, five are too many.


  5. Helpful (12)

    "Probably a great place for the less experienced..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Former Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NSF International full-time (More than a year)

    Pros

    There are some VERY smart and dedicated people that work at NSF. Most of them are in the entry/lower/mid-level positions, and those in higher level positions are often unable to affect change/get anything accomplished outside of the highly controlled environment imposed by the uppermost mgmt. The company has several programs in place that are perpetual rollers/revenue generators (water, etc.), and that enables them to engage in other areas/offers opportunities for potential growth of new/newer business units. Solid and positive brand recognition amongst most consumers. Scientific staff and capabilities have solid reputation and integrity.

    Cons

    UPPER MANAGEMENT
    Generally dysfunctional and territorial
    Those at the higher/highest levels are easily threatened and unsure of how to manage people with vision/ability
    Limited strategic vision (but think they have loads)
    Mixed messages - tell managers to "run their units like their own businesses", but then impose a more conservative leash on many forward-thinking, business ideas (due to territorial issues, mostly - don't want to be made to "look bad" and what seems like protecting their jobs)
    Low tolerance for anything outside of "staying in line" in general - great if you're a worker ant. Not great if you're an entrepreneurially-minded business person.

    ADMINISTRATIVE & RELATED
    Administrative, communications, marketing, program management, and related systems are in place - but often these staff/efforts are not engaged/applied/managed in a consistent or intelligent manner. For example, marketing and communications teams often are not focused on supporting certain programs actively or properly (timely press releases on applicable industry/business unit happenings/opportunities for media outreach/brand building/awareness/etc.) - either due to lack of knowledge about programs, no awareness/active engagement, or poor management - leaving already overworked staff within program areas to have to carry the additional burdens, often outside of the scope of their jobs (creates stress and morale issues)

    Advice to Management

    At the more senior level, hire smart people who know their respective fields and let them do their job/hold them accountable if they don't. Discard territorial senior management. Create a culture of genuine trust in GM's and trickle-down to teams. Re-align systems and staff to act more as "supporting consultants" to Programs and GM's, and treat them like "internal clients". CEO needs to assert greater authority over direct subordinates, especially those closest to him, and generally grow a spine. CEO needs to adopt a more business-minded approach to growth and trust/engage in strategies that will support building other business units. NSF Board should engage in an outside audit of personnel, systems, and planning vs. actual to get a proper viewpoint on actual growth compared to strategic efforts (vs. more "perpetual roller" revenue streams).


  6. Helpful (7)

    "Company lacks direction and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Toxicologist in Ann Arbor, MI
    Current Employee - Toxicologist in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at NSF International (More than 8 years)

    Pros

    The people are great, diverse, and accepting.

    Cons

    No opportunities for job expansion, training, coaching, or advice to make employees better. Good managers are worn out, discouraged, and end up leaving. No assistance is or recognition is given for professional development.


  7. Helpful (5)

    "Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional in Ann Arbor, MI
    Former Employee - Professional in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NSF International full-time (More than 3 years)

    Pros

    Fantastic people, flexible schedules, good benefits, fun extracurricular activities, positive company vision for the community, relative security in your position and beautiful location.

    Cons

    Messy systems, low pay, managers too busy to manage, inability or unwillingness to recognize untapped potential talent, and questionable favoritism in promotions.

    Advice to Management

    Get your managers some actual management training, stop being lazy and reward your good people better than the others who perform at the bare minimum, treat your IT staff better, and give people promotions and pay based on their market value and worth to the company and not on how much they charm you.

  8. Helpful (1)

    "OK For Starting Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and benefits for those entering the job market after college. Good PTO for entry-level.

    Cons

    Little room for growth. Promotions/job openings seem corrupted, as individuals who are the most qualified are overlooked when their managers don't feel like training someone new to replace them. Little recognition for work.


  9. Helpful (4)

    "NSF Suck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rather Not Say in Ann Arbor, MI
    Former Employee - Rather Not Say in Ann Arbor, MI
    Doesn't Recommend
    Approves of CEO

    I worked at NSF International full-time

    Pros

    flexible work schedule, free pop, can work from h

    Cons

    no room
     for growth, perfect for someonext who just want to remain constant

    Advice to Management

    more approachaile, no confidentiality HR reports word for word what shared and asked to be confidential buthe matter of record and to watch


  10. Helpful (5)

    "Great place to start... maybe not to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certification Records Specialist in Ann Arbor, MI
    Former Employee - Certification Records Specialist in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NSF International full-time (More than a year)

    Pros

    Good pay and benefits
    Great facilities (cafeteria, gym on site)
    Free Pop
    My particular department was great - team and manager.

    Cons

    Technologically embarrassing. Their custom software is a complete joke, and was a significant reason why I quit.
    Upper management seems to not really have any clue what they're doing, and people generally seem displeased with management decisions.

    Advice to Management

    Get some real software developers, and fix your issues. Its unbearable.


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