NSTAR Electric Reviews | Glassdoor

NSTAR Electric Reviews

15 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Tom May
11 Ratings

15 Employee Reviews

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  1. "I enjoyed working there. I would have stayed if I had the chance to."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westwood, MA
    Former Employee - Anonymous Employee in Westwood, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at NSTAR Electric full-time (More than 8 years)

    Pros

    Good people to work with. I miss my former colleagues.

    Cons

    If you leave this industry, as many of us had to without our choosing... you'll learn quickly that there aren't many other utilities to choose from. Its a detriment to you that you'll have knowledge of a very specialized industry.
    Also to note. You will be assigned a storm assignment during severe storms. We were not paid for the additional hours worked. And they were long shifts.

    Advice to Management

    It's disappointing that so many people and departments were let go after NSTAR was acquired by Northeast Utilities. Cuts were made widely without considering the benefit of holding on to staff who have the knowledge of the industry and the company. I would like to see them bring back former NSTAR employees rather than hire in new people and training them


  2. "Old school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Doesn't Recommend
    Neutral Outlook

    I have been working at NSTAR Electric full-time

    Pros

    There are good benefits and it is a very stable job. You can learn a lot on the job.

    Cons

    Always a lot of pressure to do more with less. There is no consideration for your life outside of work. There is no benefit for actually working smarter. If you have to work a storm or go above and beyond for a special project that isn't apart of your job they do not reward you in any way. They expect that anything they want goes.

    Advice to Management

    Show your supervisors that you will back them up when they do what you ask for. There is a lack of appreciation that is felt among the supervisory ranks.


  3. Helpful (2)

    "Terrible company. I regret everyday I've been here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Westwood, MA
    Current Employee - Anonymous in Westwood, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NSTAR Electric full-time (More than 5 years)

    Pros

    Stable job, ridiculous pay for what you do, good benefits.

    Vacation time after 6 mo

    Real union

    Cons

    Management is terrible.

    No one cares

    No one calls you back

    Hostile environment.

    You get down on yourself for being so unmotivated but its really the environment

    Long time employees generally careless gossipy people. Unhelpful. Keep busy till Friday.

    People on the outside who deal with NStar are always pissed because everyone is such a bum, avoid jobs in customer care. Run, run if you still can.

    If you try to explain anything to a manager they will just say no its simple and cut you off, and then maybe make fun of the quirks of the way you speak.

    General attitude of company is that it doesn't care, wants to penny pinch it's way to glory.

    You will usually have 12 hours of work for every 8 hour day, and people will wonder why it isn't all done. Even in the union.

    You will often be doing favors for people.

    Uses ancient technology.

    Have never even seen upper management in the building.

    A lot of people are untrained so you will find yourself explaining their job to them. Ridiculous.

    Advice to Management

    Actually sit down and consider your employees. Running it like a grammar school is doing you no favors. Use incentives.

    Update technology.

    Hire enough people for work loads.

    Be visible.


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  5. "great place to work. good wages and benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deapatcher in Boston, MA
    Current Employee - Deapatcher in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSTAR Electric full-time (More than 10 years)

    Pros

    overall great money benefits and working condition, with a strong eye on safety

    Cons

    every changing culture. some folks try to re invent the wheel

    Advice to Management

    keep loins of communication open


  6. "A place to work. There are better, there are worse. It is a changing company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at NSTAR Electric full-time (More than 10 years)

    Pros

    Average benefits, good pay rates. Has been stable employement in past years but this seems to be changing. The union still has a very stong influence on the company.

    Cons

    Changing every year some benefits are changed which result in a loss for employee. Becoming an average comnpany to be employee by for benefits.

    Advice to Management

    Good luck


  7. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Boston, MA
    Current Employee - Supervisor in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSTAR Electric full-time (More than 10 years)

    Pros

    Stable work environment, nice co workers good benefits

    Cons

    as with most companies there are some politics

    Advice to Management

    practice what you preach when it comes to treating your direct reports


  8. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Boston, MA
    Current Employee - Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NSTAR Electric full-time (More than 3 years)

    Pros

    Great environment. Friendly co-workers. Great compensation and benefits.

    Cons

    nothing at this time. Just a great place to work

    Advice to Management

    none


  9. Helpful (1)

    "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westwood, MA
    Former Employee - Anonymous Employee in Westwood, MA
    Recommends
    Approves of CEO

    Pros

    Lots of great people, managers very flexible about work time, competent leadership, and nice facilities and better benefits than most

    Cons

    Sometimes slow to change due to older workforce


  10. "Old workforce, antique leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Boston, MA
    Former Employee - Supervisor in Boston, MA
    No opinion of CEO

    Pros

    Great pay if you are not working a storm for free. Great benefits which they have recently started to take away from management. If you are in the union you can do anything you want and make as much money as you want.

    Cons

    Lack of leadership. Everything I'd fly by the seat of your pants. During storms management works for free while the union gets rich.

    Advice to Management

    Enforce the rules when it comes to the union. Management should be paid for their time worked. Don't lead through fear.


  11. "Great for networking and meeting people in energy industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Co-Op in Westwood, MA
    Former Employee - Co-Op in Westwood, MA
    Doesn't Recommend
    Approves of CEO

    Pros

    The atmosphere is quite friendly and there is an open floor plan. The culture supports colleague interaction. The cafeteria is good. It is close to the city of Boston.

    Cons

    As a government utility, it is slow to change. There is no competition against other utilities so the changes a normal business makes to beat out its competitors are not made here. Changes are slow to be made and people can be lazy.

    Advice to Management

    Motivation is key, but so is keeping your most talented employees. Run a stricter and more logical system that encourages competition and rewards for performance.



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