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NTB Reviews

Updated Aug 6, 2022

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Found 437 of over 441 reviews
3.0
42% Recommend to a Friend
46% Approve of CEO

Found 432 of over 441 reviews

3.0
42%
Recommend to a Friend
46%
Approve of CEO
NTB Chairman & CEO Lawrence C. Day (no image)
Lawrence C. Day
164 Ratings

Top Review Highlights by Sentiment

Pros
  • "Decent pay but not at all times(in 37 reviews)
  • "Benefits are good but pay higher monthly(in 26 reviews)
  • "Good people but everything else suxks(in 14 reviews)
  • "good money depending on location good coworkers(in 13 reviews)
  • "The coworkers were great and you get some downtime.(in 12 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of NTB and is not affected by filters.

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  1. 5.0
    Current Employee

    Community Vibe, Decent Job

    Jun 23, 2021 - Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great working with my fellow store employees. We’re like a family in my branch. Loyal customers Skills development and certifications Decent pay and benefits

    Cons

    High standards Long hours – Not enough time for family.

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  2. 3.0
    Current Employee

    Variable compensation

    Aug 2, 2022 - Entry Level Automotive Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent discounts if you know how to use them. If you have a manager/shop owner who knows how to treat techs like human beings its not that bad.

    Cons

    Pay is based on completion speed of work orders. You will be penalized if someone else starts a work order and you are the one to finish it. If your shop is understaffed it can lead to having to work twice if you move too fast and as you are taking the car off the list they give you a new work order with more to be done to the car.

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  3. 2.0
    Former Employee, more than 1 year

    Poor pay

    Jul 24, 2022 - General Mechanic in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work, somewhat manageable hours

    Cons

    Low pay despite having worked on numerous vehicles

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  4. 3.0
    Current Employee, less than 1 year

    Good Vibes

    Jul 8, 2022 - Lead Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a lot of good vibes

    Cons

    Can be fast paced at times.

    Continue reading
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  5. 1.0
    Former Employee, more than 5 years

    Horrible work life balance

    Aug 6, 2022 - Retail Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money was decent but not worth it.

    Cons

    They made us schedule training and conferences on our days off. They also made us clock in and out to ensure that we met the minimum of 60hrs per week.

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  6. 4.0
    Former Employee, more than 1 year

    Review

    Jul 1, 2022 - Mechanic in Ocean Springs, MS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Management, training,good career opportunity.

    Cons

    Hot weather working environment, weekend work

    Continue reading
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  7. 5.0
    Current Employee, more than 5 years

    Love my job

    Jun 22, 2022 - Store Manager in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love I get to see my personal impact in my store and to the company.

    Cons

    I have no complaints. They find a way to solve issues

    Continue reading
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  8. 1.0
    Former Employee

    would not recommend

    Jul 27, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    decent incentives with classes and progression

    Cons

    terrible hours and management, work you like a dog for little pay

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  9. 1.0
    Current Employee

    Good boy system

    Jul 24, 2022 - Anonymous Employee in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The employees are some of the best

    Cons

    Overworked for the pay you get and hours you put in

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  10. 2.0
    Former Employee, more than 8 years

    Horrible work/life balance

    Jun 30, 2022 - Store Manager in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employee incentives and discounts is about it.

    Cons

    Work/life balance, poor pay, extreme hours, poor upper management.

    Continue reading
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Viewing 1 - 10 of 432 Reviews
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NTB Reviews FAQs

NTB has an overall rating of 3.0 out of 5, based on over 441 reviews left anonymously by employees. 42% of employees would recommend working at NTB to a friend and 30% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at NTB. This rating has improved by 3% over the last 12 months.

42% of NTB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NTB 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at NTB to be career development, coworkers, benefits and the cons to be workplace, senior leadership, management.

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NTB photo of: NTB #810
NTB photo of: Best part of NTB is the cars that come in.
NTB photo of: Battery Check
NTB photo of: Another warehouse shot.
NTB photo of: The break room
NTB photo of: The warehouse
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Glassdoor has 441 NTB reviews submitted anonymously by NTB employees. Read employee reviews and ratings on Glassdoor to decide if NTB is right for you.