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NTB Reviews
Updated Dec 4, 2023
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Found 488 of over 494 reviews
47% Recommend to a Friend
40% Approve of CEO
Found 482 of over 494 reviews
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Recommend to a Friend
Approve of CEO
Henry Schwarz
12 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
Ratings by Demographics
This rating reflects the overall rating of NTB and is not affected by filters.
- 5.0Oct 28, 2023Tire TechnicianFormer Employee, more than 5 yearsKing of Prussia, PA
Pros
Good knowledge of tires and cars
Cons
No cons to share at this moment
- 1.0Dec 4, 2023Store ManagerFormer Employee, more than 1 yearMedina, OH
Pros
Bonuses for store managers were good
Cons
Pay for everybody else was awful, horrible store hours, no work-life balance, push to sell services that aren’t needed, absolutely no support from upper management
- 3.0Aug 5, 2023Automotive Service TechnicianFormer Employee, more than 5 yearsAlton, IL
Pros
Management (the particular managers I had were amazing, this might not be the case with other locations.) Learning/training opportunities. Full time with optional overtime.
Cons
Pay could definitely be much better for the kind of work that is done, but I'm biased as in I believe any job that deals in working on vehicles regardless if you're an oil/tire technician or full fledged mechanic should start at $20/hr and $40k/year, minimum. Constantly understaffed. Communications between sales persons and technicians could be much better. Sometimes technicians wouldn't be correctly itemized and compensated for work done. There weren't very many incentives for technicians to go above and beyond. Typically only management/sales were offered things like giveaways, bonuses, etc on monthly promotions or district wide sales competitions whereas the ones actually performing the work rarely had any. It was very difficult to have necessary tools or equipment in the backshop repaired or replaced so the technicians could perform job duties.
- 1.0Nov 30, 2023MechanicCurrent Employee
Pros
Cant think of any right now
Cons
Bad pay bad benefits bad management
- 4.0Oct 12, 2023Tire TechnicianFormer EmployeeSmyrna, GA
Pros
Positive work experiance, room for growth and benefits
Cons
Pay was not as competitive as it could have been.
- 1.0Oct 13, 2023Store ManagerCurrent Employee, more than 8 years
Pros
Health insurance and Holidays off.
Cons
No support and Set up for failure. Bad pay.
1 - 4.0Sep 25, 2023General Maintenance MechanicFormer Employee
Pros
Very great staffing and a friendly enviroment
Cons
Manager was a pushover and didn't support employees
- 5.0Sep 10, 2023Sales AssociateFormer Employee, more than 3 yearsAkron, OH
Pros
Good people working in the Columbus market
Cons
Sunday shifts came back after covid ended.
- 3.0Aug 30, 2023General Service TechnicianFormer Employee
Pros
Shop environment is fun and sometimes interesting cars come in
Cons
Low pay, corporate doesn't care about you and OT policy ridiculous
- 3.0Aug 23, 2023Anonymous EmployeeCurrent Employee
Pros
Quick on boarding process was easy
Cons
They do not mention that you are only hourly and no promise to rise
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NTB Reviews FAQs
NTB has an overall rating of 3.0 out of 5, based on over 494 reviews left anonymously by employees. 47% of employees would recommend working at NTB to a friend and 26% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
47% of NTB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NTB 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at NTB to be management, career development, benefits and the cons to be senior leadership, work life balance.
