NTB Reviews

Updated Jul 11, 2020

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3.6
69%
Recommend to a Friend
72%
Approve of CEO
NTB Chairman & CEO Lawrence C. Day (no image)
Lawrence C. Day
122 Ratings
Pros
  • "Good pay, decent hours, great benifits, company will have your back, great learning experience if your interested in automotives(in 19 reviews)

  • "A great job for people who love working on cars and make money(in 10 reviews)

Cons
  • "upper management does not care about the store employees(in 30 reviews)

  • "Long hours, minimum 55 hours for managing positions(in 27 reviews)

More Pros and Cons
  1. "Training"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTB full-time for less than a year

    Pros

    There's a relevant training useful for us to be more efficient and productive at work. The compensation is reasonable and the benefits are sufficient to earn a decent living. The friendly culture helps to establish rapport among my workmates and superiors.

    Cons

    Just the common challenges but they are attainable if you are only determined.

  2. "Your contribution matters to them"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTB full-time

    Pros

    Friendly work atmosphere with lots of good hardworking people. Get to work on many cars and learn valuable work experience. I'm never treated as just another employee, they value each employee's contribution to the company.

    Cons

    Long hours. they have to improve the system of assigning jobs and workloads.

  3. "Be prepared for growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Service Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTB full-time

    Pros

    Was able to learn a lot and find new horizons for fulfillment and advancement. They do put a lot of effort into employee satisfaction which is something I never experienced in any other company.

    Cons

    I'd love to have more flexibility in my schedule.

  4. "Not for the weak hearted"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in San Antonio, TX
    Recommends

    I have been working at NTB full-time for more than 5 years

    Pros

    Full benefits. Strong leadership. Performance based bonuses. Sales contests.

    Cons

    Retail hours. 7 days a week. Performance based bonuses. Responsible for finding new talent. Pay structure changes too often. Restructure/reclassification of tech titles/pay too often.

    Continue reading
  5. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTB full-time for more than 10 years

    Pros

    Numerous opportunities for advancement due to many locations across the country

    Cons

    Retail hours means open on many holidays

  6. "Great benefits and learning opportunities"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Fort Worth, TX
    Neutral Outlook
    No opinion of CEO

    I worked at NTB full-time for more than a year

    Pros

    Benefits, learning opportunities, never the same day to day.

    Cons

    Work life balance, pay, manager changes

  7. "Okay Place to work."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technician 

    I have been working at NTB full-time

    Pros

    Can’t think of any right now.

    Cons

    Lead technicians get good work and have better schedules.

  8. "Ntb"

    4.0
    • Career Opportunities
    Former Employee - Tire and Lube Technician 

    I worked at NTB part-time for less than a year

    Pros

    Great managers and clean shop

    Cons

    Just when things get slow

    Continue reading
  9. "Overall a good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Transportation in Springfield, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTB full-time for less than a year

    Pros

    Most of the people here are respectful of co-workers, even to new members. No shortage of help, people are willing to share their knowledge and experience. Great communication from management team. Stable hours are available even when you are new. Feedback is encouraged - ideas are taken seriously. Easy access to supervisors in every department, very friendly and responsive management.

    Cons

    No major concerns that come to mind

  10. "Fast-paced, Lots of Learning, and Great Team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tire Technician 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTB full-time

    Pros

    Managers are clear about what should be done. Deadlines are reasonable. You can confidently bring your feedback and concerns to your manager's attention. I'm glad I get the necessary tools to do my work effectively. I have an amazing team – fun and supportive people who are always ready to help out.

    Cons

    Make sure you can work independently and be accountable for the quality you produce. Otherwise, no major cons.

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