Glassdoor Alert: Attempt to Inflate Reviews

We have evidence that someone has taken steps to artificially inflate the rating for this employer in violation of our Community Guidelines. We have addressed the issue. Please exercise your best judgment when evaluating this employer. Learn more about Glassdoor Alerts.

Cover image for NTB
Logo

NTB

Is this your company?

NTB

Add a Review

NTB Reviews

Updated Dec 4, 2023

Verify your email to use filters. Having problems? Resend email
Found 488 of over 494 reviews
3.0
47% Recommend to a Friend
40% Approve of CEO

Found 482 of over 494 reviews

3.0
47%
Recommend to a Friend
40%
Approve of CEO
NTB President/CEO Henry Schwarz (no image)
Henry Schwarz
12 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Decent pay but not at all times(in 41 reviews)
  • "Benefits are good but pay higher monthly(in 35 reviews)
  • "Good people working in the Columbus market(in 18 reviews)
  • "good money depending on location good coworkers(in 16 reviews)
  • "The coworkers were great and you get some downtime.(in 13 reviews)
Cons

Ratings by Demographics

Want more options?

This rating reflects the overall rating of NTB and is not affected by filters.

    1. 5.0
      Oct 28, 2023
      Tire Technician
      Former Employee, more than 5 years
      King of Prussia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good knowledge of tires and cars

      Cons

      No cons to share at this moment

      1. 1.0
        Dec 4, 2023
        Store Manager
        Former Employee, more than 1 year
        Medina, OH
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Bonuses for store managers were good

        Cons

        Pay for everybody else was awful, horrible store hours, no work-life balance, push to sell services that aren’t needed, absolutely no support from upper management

      2. Join the NTB team
        See Our Latest Jobs
        1. 3.0
          Aug 5, 2023
          Automotive Service Technician
          Former Employee, more than 5 years
          Alton, IL
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Management (the particular managers I had were amazing, this might not be the case with other locations.) Learning/training opportunities. Full time with optional overtime.

          Cons

          Pay could definitely be much better for the kind of work that is done, but I'm biased as in I believe any job that deals in working on vehicles regardless if you're an oil/tire technician or full fledged mechanic should start at $20/hr and $40k/year, minimum. Constantly understaffed. Communications between sales persons and technicians could be much better. Sometimes technicians wouldn't be correctly itemized and compensated for work done. There weren't very many incentives for technicians to go above and beyond. Typically only management/sales were offered things like giveaways, bonuses, etc on monthly promotions or district wide sales competitions whereas the ones actually performing the work rarely had any. It was very difficult to have necessary tools or equipment in the backshop repaired or replaced so the technicians could perform job duties.

          1. 1.0
            Nov 30, 2023
            Mechanic
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Cant think of any right now

            Cons

            Bad pay bad benefits bad management

            1. 4.0
              Oct 12, 2023
              Tire Technician
              Former Employee
              Smyrna, GA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Positive work experiance, room for growth and benefits

              Cons

              Pay was not as competitive as it could have been.

              1. 1.0
                Oct 13, 2023
                Store Manager
                Current Employee, more than 8 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Health insurance and Holidays off.

                Cons

                No support and Set up for failure. Bad pay.

                1
                1. 4.0
                  Sep 25, 2023
                  General Maintenance Mechanic
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Very great staffing and a friendly enviroment

                  Cons

                  Manager was a pushover and didn't support employees

                  1. 5.0
                    Sep 10, 2023
                    Sales Associate
                    Former Employee, more than 3 years
                    Akron, OH
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good people working in the Columbus market

                    Cons

                    Sunday shifts came back after covid ended.

                    1. 3.0
                      Aug 30, 2023
                      General Service Technician
                      Former Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Shop environment is fun and sometimes interesting cars come in

                      Cons

                      Low pay, corporate doesn't care about you and OT policy ridiculous

                      1. 3.0
                        Aug 23, 2023
                        Anonymous Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Quick on boarding process was easy

                        Cons

                        They do not mention that you are only hourly and no promise to rise

                      Viewing 1 - 10 of 482 Reviews
                      </>Embed

                      NTB Reviews FAQs

                      NTB has an overall rating of 3.0 out of 5, based on over 494 reviews left anonymously by employees. 47% of employees would recommend working at NTB to a friend and 26% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, NTB employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at NTB. This rating has decreased by -3% over the last 12 months.

                      47% of NTB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NTB 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at NTB to be management, career development, benefits and the cons to be senior leadership, work life balance.

                      Popular Careers with NTB Job Seekers

                      JobsSalariesInterviews

                      Want the inside scoop on your own company?

                      Join your Company Bowl™ for anonymous work chats.

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      KPMG

                      Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

                      0 Comments

                      Account Executive

                      Invest $150 and get $5,500 in just 2 hours with my fast and reliable platform now (it's 100% legit and trusted) DM ME NOW FOR MORE INFORMATION WITH THE DETAILS BELOW TO GET STARTED TEXT NO:+1(510)344-6407 Whatsapp: +1 (510) 344-6407

                      1
                      0 Comments

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      7
                      2 Comments

                      Glassdoor has 494 NTB reviews submitted anonymously by NTB employees. Read employee reviews and ratings on Glassdoor to decide if NTB is right for you.