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"Good pay when the service is there" (in 14 reviews)
"good people and learning experience decent pay but same pay no matter how much or little experience u have" (in 6 reviews)
"Upper management could use more hands on interaction with subordinates" (in 26 reviews)
"Long hours (closing hours change all the time) (7pm to 8pm)" (in 20 reviews)
Helpful (1)
I have been working at NTB full-time (Less than a year)
Pros
This is a great company to work for. It’s retail so the hours are there but great pay for it and they actually care when you need time off for family.
Cons
I have not found a drawback
Advice to Management
Keep believing in your people
I worked at NTB part-time (More than 3 years)
Pros
Employees. Nothing else. None. Nada
Cons
Over work their employees to meet budget. Managers push you to do more work for what you are already doing. whenever the shop does good bonuses are only given to those up front. Technicians don't get any out of it which is messed up since they're the ones doing all the hard work
Advice to Management
Treat those up front and back in the shop even. Don't over work employees. Give bonuses to those who worked for it.
I have been working at NTB full-time (More than 3 years)
Pros
The people are nice and it's busy.
Cons
Management is thankless for hard work, and empty promises.
I worked at NTB full-time (More than 5 years)
Pros
Most employees are hard working and have a drive to help anyone through the process of buying tires selling services. Benefits are very good. Pay is good and pay structures staring to change to benefit employees.
Cons
Just like any industry, there are downsides and one mostly are dealing with some impatient customers. No big deal. The other downside is going to be the long hours and working major holidays. Pay is worth it but your quality of life will suffer.
I worked at NTB full-time (More than a year)
Pros
If you like to stay busy there is a lot to do in a day, which makes the time pass.
Cons
The management insists you tell clients there is more wrong with their car than what is needed. They hide your overall bills sending a spreadsheet each month and take this from your bottom line.
Advice to Management
Be truthful to clients and employees
I have been working at NTB full-time (More than a year)
Pros
The experience for beginners.
Discounts.
That’s about it.
Cons
Work near 100+ hours just to receive 900$ every two weeks . The guys in the front make more selling the tire rather the. The guy in the back.
No time for breaks.
Lousy co workers.
Scheduling is awful.
Advice to Management
Give more to the guys in the back who actually do work .
Helpful (1)
I worked at NTB full-time (Less than a year)
Pros
None. This job starts at $10/hour. After productivity is factored in, you'll be lucky to average $12.
Cons
Below industry standard pay
Poor management
Corporate is inaccessible
Dead-end job
Management advertises a lot of perks prior to hiring on, but they are actually very difficult to take advantage of.
Advice to Management
Don't lie to interviewees just to get them in the door. Don't overwork employees. Increase pay to industry standards. Allow time off when it is requested. Make upward mobility easier. Increase tuition reimbursement allowance. Encourage management to schedule employees 2 weeks out. Hire more than a skeleton crew, so that when somebody gets sick or calls in, the rest of the team doesn't have to pick up so much slack.
I worked at NTB full-time (Less than a year)
Pros
Great team, mostly plenty to do.
Cons
I started at a new store so worked 60 -80 hour weeks. Paid $9/hr, but overtime was nice.
I worked at NTB full-time (More than a year)
Pros
co-workers helped with the work load
Cons
company structure, hours to family time imbalanced, no consideration to employee's needs just company
I worked at NTB full-time (More than 5 years)
Pros
Nothing good to say stay away
Cons
Low pay too many hours too many worthless sales where everything is not really on sale too many inventories as a store manager you work too many Sundays and late nights just a bad bad place to work stay away the side of my technicians poor upper management as well
Advice to Management
Sell your company to somebody that actually cares about your employees
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NTB Response
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