NTB Reviews | Glassdoor

NTB Reviews

Updated July 17, 2017
155 reviews

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2.4
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Lawrence C. Day
41 Ratings

155 Employee Reviews

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Pros
  • Good pay when the service is there (in 12 reviews)

  • Good money if commission is made (in 8 reviews)

Cons
  • Overworked hours, upper management does not seem to care about the employees (in 21 reviews)

  • lazy store managers and really long hours (in 16 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great hours and decent pay.

    Cons

    There is nothing to say really. If you dont like to work dont go here.


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDM in Philipsburg, PA
    Former Employee - BDM in Philipsburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NTB full-time (Less than a year)

    Pros

    Many good things to do here

    Cons

    None to speak of all good

    Advice to Management

    Do better

  3. "Not bad. Not good."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at NTB full-time

    Pros

    Opportunity to make a good living.

    Cons

    Not the best work environment.


  4. "NTB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Decatur, GA
    Former Employee - Assistant Manager in Decatur, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at NTB full-time (More than 3 years)

    Pros

    Competitive Salary
    Great Bonuses
    Employee Discounts
    Continuous Training

    Cons

    Low Employee Morale
    Long Hours
    Uncompassionate Corporate Structure

    Advice to Management

    Treat employees with more respect and not just numbers.


  5. "Service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager
    Former Employee - Service Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NTB full-time (More than a year)

    Pros

    can have some decent people at stores you work with.

    Cons

    pay is down from other places with the same job. lazy store managers and really long hours. pay was way under what was talked about

    Advice to Management

    pay is terrible lost a lot of good GST's because of the 9 bucks an hour


  6. "great place for start up"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NTB full-time

    Pros

    learn about everything where you get stuck someone with more knowledge will help you

    Cons

    winter time is slow


  7. "great pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at NTB full-time

    Pros

    salary is good along with benefits

    Cons

    long hours short staffed sometimes

  8. "service advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NTB part-time

    Pros

    it had good people to work with

    Cons

    I don't care to mention any


  9. "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in Medina, OH
    Current Employee - Sales Advisor in Medina, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at NTB full-time (More than 10 years)

    Pros

    It's gainful employment and that's it.

    Cons

    There isn't much to say that's good

    Advice to Management

    Realize happy employees make for a happy prosperous clients and long term business


  10. "Don't expect much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA
    Current Employee - CSA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at NTB full-time (More than 3 years)

    Pros

    Commissions is good.
    The back shop employees are awesome.
    The general benefits.
    Good discount.
    1 week personal
    2 weeks paid vacation
    1 week borrowed vacation.

    Cons

    Management sucks. They don't know how to manage. Upper management sucks even more.
    Your shops overall performance starts with the manager. If he/she can't communicate or get along with you, move on. It's going to go down hill. Alternative is to get a transfer but get to know the other managers. Upper management is even worse. Expectations are too high. The industry will fall apart if they don't know how to blame themselves as management. If the shop is doing too well they will want more. They can and will push their technicians to exhaustion.
    Taking off is difficult.

    Advice to Management

    Do better. Overall.


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