NTT America Reviews | Glassdoor

NTT America Reviews

Updated January 23, 2017
97 reviews

Filter

Filter

Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
NTT America President & CEO Kazuhiro Gomi
Kazuhiro Gomi
38 Ratings

97 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great benefits - PTO, paid holidays, health coverage, etc (in 6 reviews)

  • good pay and staff, loved the people I worked with, and as stable as they come (in 5 reviews)

Cons
  • They offer no training and there is absolutely no possibility of advancement (in 4 reviews)

  • Upper management always came from Japan and they brought their Japanese way of thinking to the office in San Jose (in 4 reviews)

More Pros and Cons

  1. "Service Management Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Management Lead - in Plano, TX
    Current Employee - Service Management Lead - in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at NTT America full-time

    Pros

    Great Work life balance, work from home days

    Cons

    Company (not customer) puts unrealistic expectations.. Unable to change positions even laterally for 3 years. Salaries are capped at unrealistic non competitive rates

    Advice to Management

    All levels have value - don't talk down (passive / aggressive


  2. "Network Operations Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at NTT America full-time (More than 3 years)

    Pros

    We finished strong and enjoyed working with a great team. The entire NOC team would have continued to work under great management.

    Cons

    NTT America shut down our office and Laid-off the employees


  3. "Good pay, crappy treatment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at NTT America full-time (More than a year)

    Pros

    - Good pay
    - Mostly left alone

    Cons

    - Management in another state ()
    - Two different management structures (Client and Employer) to deal with for everything (PTO, day to day work, logistics, timekeeping)
    - Random people get raises and bonuses not reflective of merit
    - Expectation that you're completely satisfied with the job with no effort to make you so
    - Use of H1B1 visa workers is repulsive
    - Potentially lots of downtime with no explanation
    - Expectation that you fill your "40hrs" regardless if you've actually done that amount of work or not
    - Expectation of regular "overtime" with no compensation
    - Management structure not open to communication
    - HR non-responsive to questions
    - Expectation of going above and beyond with no reward for doing so
    - Accounting for every single minute of your time

    Advice to Management

    Pay more attention to your workers' efforts and compensate them for doing a good job instead of seemingly no reason and your turnover rate would be significantly less. We just want to be informed as to the "how" and "why" and we would be much happier.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "No Longer a Fun Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in San Jose, CA
    Former Employee - Project Manager in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at NTT America full-time (More than 10 years)

    Pros

    Not really anything to list here

    Cons

    No accountability or urgency in the employees or managers

    Advice to Management

    Don't be afraid to ROCK THE BOAT!


  6. "Linux System Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Systems Administrator in Orem, UT
    Current Employee - Linux Systems Administrator in Orem, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NTT America full-time (More than 10 years)

    Pros

    Fun and flexible work environment. The company cares about their employees. Many of my co-workers (including myself) have been here 10+ years.

    Cons

    Salaries are competitive with others of the industry, but not high enough to make you drop everything to come and work for them. Teams are not always local, but remote work may be a benefit for others, I prefer a local team environment.

    Advice to Management

    Keep treating your employees like family, and they will continue to stay with the company for many years in a time where other companies have high turnover rates.


  7. Helpful (2)

    "Once upon a time a good company, now Trash!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond Hill, NY
    Former Employee - Anonymous Employee in Richmond Hill, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NTT America full-time (More than 3 years)

    Pros

    Good people and helpful colleagues when folks aren't overwhelmed with BS.

    Cons

    Horrible organization starting at the top with top tier management. They have no real clue on how to run an organization or treat it's employees.

    Advice to Management

    Take management classes and learn about doing real business.


  8. Helpful (2)

    "Managing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Managing Consultant in Remote, OR
    Former Employee - Software Managing Consultant in Remote, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at NTT America full-time (More than a year)

    Pros

    Remote work with very little travel or onsite.

    Cons

    When a contract ends with a client, even though you are considered "full time" after 2 weeks benched you are out of a job. I did have a manager who gave me half time work and paid me the other half until he lined up a job but shortly after that I took another position and left the company. My manager was great. The people on the extended team were great to work with. Agile and scrum not as innovative and progressive as I like but all in all a good experience.

    Advice to Management

    Keep innovating and have more remote, work from home positions available that don't require a lot of travel. You'll get great rewards. Don't bench your great talent, keep them working.


  9. "Great environment to work in."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coral Springs, FL
    Former Employee - Anonymous Employee in Coral Springs, FL

    I worked at NTT America (More than 8 years)

    Pros

    Good company, great environment to work in and good people to work with.

    Cons

    No downside to speak of.


  10. "stable but not dynamic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    reasonable benefit, nice people to work with

    Cons

    Very Japanese oriented business culture.. so it depends on whether you can adjust yourself to the organization...
    Didn't have long career path..


  11. "Challenges finding its place in the US"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Great people to work with in U.S. and Japan. Solid global company structure. Strong set of assets through acquisitions.

    Cons

    Minimal support to get new products developed and launched. While solidly global, the de centralized structure provided pricing and product investment challenges which had effects on sales/customers.

    Advice to Management

    None



Showing 97 of 100 reviews
Reset Filters