NVR Reviews | Glassdoor

NVR Reviews

Updated March 16, 2017
16 reviews

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2.0
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Paul C. Saville
7 Ratings

16 Employee Reviews

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Pros
  • NVR is a great company to work for with a strong company culture that is focused on providing exceptional customer service (in 6 reviews)

  • Positive mortgage lending work environment (in 6 reviews)

Cons
  • Work life balance could be a lot better (in 11 reviews)

  • Settlement Services upper management is a clown show (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Wadsworth, OH
    Former Employee - Loan Processor in Wadsworth, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at NVR (More than 3 years)

    Pros

    Salary, hours, convenient location, flexible schedule, casual atmosphere

    Cons

    Weak management. Intimidated to speak up to higher management. Not responsive to new ideas. Large pipeline and no training for new employees, expects other processors to answer questions all day long. Loan officers need trained better to do their job.

    Advice to Management

    Take management classes.
    Help out and work overtime to assist other employees.


  2. Helpful (2)

    "Production Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at NVR full-time (More than a year)

    Pros

    Reasonable pay. You never work overtime. This is also a con.

    Cons

    Poor culture, Some what of a sweat shop environment. Management likes to tell you what you did wrong. Not too many "thanks for a good job handed out".

    Advice to Management

    Get rid of the militaristic mentally.

  3. Helpful (2)

    "Great if you don't have any career aspirations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asd in Frederick, MD
    Current Employee - Asd in Frederick, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at NVR full-time (More than 3 years)

    Pros

    Job security
    Great starting salary
    Steady work and hours
    No mandatory overtime
    Flexible schedule

    Cons

    Employee Morale
    "Clicky" environment
    Jumping through hoops for advancement
    Company does not promote comradery among coworkers
    No common courtesy among most employees

    Advice to Management

    Quit bragging like you actually do the work and give credit where credit is due. A 1.5% raise is pathetic and not much incentive for working here.


  4. Helpful (7)

    "Way to much corporate involvement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Brentwood, TN
    Former Employee - Project Manager in Brentwood, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at NVR full-time (More than 3 years)

    Pros

    The absolute only pro tip this company is a higher than average salary.

    Cons

    It is a culture of every man for himself and no one is a team player. It is a culture of step on or be stepped on. This is the case throughout the whole structuring of the company. Instead of having one company working together you have multiple factions working against each other.

    Advice to Management

    Unfortunately management is well aware of the culture and promotes what they call a healthy competition between departments.


  5. Helpful (8)

    "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor in Fairfax, VA
    Former Employee - Loan Processor in Fairfax, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at NVR full-time (More than 3 years)

    Pros

    Great benefits. Average pay. Comraderie among employees.

    Cons

    Management positions are filled from within, which would be a "pro", except none have training in management. And it's not provided. Hence, they are horrible at leading, motivating, or managing people. The only focus is meeting the profitability goals.

    Advice to Management

    It's the people doing the work that make the profits. Train managers to manage better.


  6. Helpful (19)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable in Dayton, OH
    Former Employee - Accounts Payable in Dayton, OH
    Doesn't Recommend

    Pros

    Upper management was friendly, and the tour of the facility was informative. The hours of operation and new employee.

    Cons

    Interviewed with manager and offered an AP position, but the manager should have alerted her staff that I was African American. The manager was absent on my first day, and when I walked in the door on day one, the employee came around the corner and was so thrown off by me to the point that her bright smile dropped and face took on a crimson hue. Within an hour of training, the young woman decided that I was too confused and could not handle the details of the job. I have worked in Accounts Payable for over 15 years with higher education backing. She gave me invoices to match with purchase orders, and ostracized me for omitting one or two check marks on line items, and not placing a date/coding stamp in a particular place on invoices. On day two, she decided the only thing I was capable of was filing. On day three, every invoice I was giving to code returned with her statement of error of the check marks. On day four, she said in her own words that I was not able to handle the job. I was placed at NRV through a staffing agency called Callos, and when I left that Friday, I knew I would get a call from Callos telling me not to return. Another temporary who had been there a week prior to me was giving full instructions and patience of acclimation to a new job. This employee was white, and allowed to make errors more severe in nature of a simple check mark or placement of a coding stamp. On day five, which was on a Monday, I was told to just watch my trainer key in invoices and not ask to questions because it was too distracting. On day six, I was giving 2 to 3 hundred invoices that had piled up over a couple of weeks with the instruction to match/code. This took hours to complete, and once the checking/coding was completed, the person returned over half of the invoices back claiming drastic errors. I checked the invoices for errors and found none to my training, but I was told that I also needed to calculate the discounts and was supplied with a tiny calculator to do so. I received a call from Callos, and was told that I was not a good fit for the company by upper management. When I pried for more information, Callos stated that my job performance was the reason.

    Advice to Management

    Office staff needs training in cultural diversity of the work place.


  7. Helpful (1)

    "Management was unorganized"

    StarStarStarStarStar
    Former Employee - Sales and Marketing Representative in Franklin, TN
    Former Employee - Sales and Marketing Representative in Franklin, TN

    I worked at NVR full-time (Less than a year)

    Pros

    New and updated floor plans that made sense.

    Cons

    Too many chefs in the kitchen. Then they insisted on that sleazy canned sales approach over and over.

    Advice to Management

    Teach people to sell but let them have their own individuality too. Enough with the video shops!

  8. "Good Pay, little to no growth opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Drafter in Frederick, MD
    Current Employee - Senior Drafter in Frederick, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Laid back work environment. nice location

    Cons

    Salary increases are terrible, there is no growth. Management is not very good. No need for middle management.

    Advice to Management

    Listen to the people who do the work.


  9. "LO at NVR Mortgage"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Loan Officer in Frederick, MD
    Former Employee - Senior Loan Officer in Frederick, MD
    Doesn't Recommend
    Approves of CEO

    Pros

    Discounts if buying a home. Great insight in to construction practices, processes and pitfalls. Lots of talented people, lots of people in general and lots of energy at first. Nice offices, nice staff, nice bosses - lots of nice. Allowed to be independent, follow true best course and encouraged to be honest, straightforward and ethical.

    Cons

    But... pay stinks comparably, way over-worked, high stress, good ideas quashed if it might upset the status quo or the builder, only way to earn enough money to live was to fight with fellow employees for loans, or find ways to get loans done even if they maybe should not get done. Builder ruled the world, even though they poisened it in the first place by forcing things through rather than stepping back and considering the best possible outcome. Only cared about their desired outcome.

    Advice to Management

    Laying off your most talented people might be the way to end debates, questions and discussions within the offices when bad ideas were put in to practice, but it is destroys customer service and leaves you with the workers who just do the job and don't go the extra mile. Originality and capability should be rewarded, not punished.


  10. "Typical Builder Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gaining experience in the industry.

    Cons

    Lack of stability and opportunity for advancement unless you've been there forever or are connected to the higher ups.


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